Truly the most amazing stay we’ve experienced. The beauty of the resort and landingscaping is gorgeous, everything is clean and well maintained and the amenities are fully packaged, from relaxing to entertainment there is so much to do. The service is what strikes you the most, every need is taken care of prior to even having to ask for anything and if you do request something they make sure to go above and beyond. This place is truly a 10 out of 5! They go above and beyond to make sure you feel taken care of and they are exceptional at it. No wonder it’s on the Michelin Guide 2026!
The Belgrove Resort & Spa, West Palm Beach, Autograph Collection
Address: 2020 Banyan Resort WayAvailability
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Facilities
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Gorkan was my breakfast server throughout my stay at The Belgrove Resort & Spa, and he truly made my mornings special. He is exceptionally kind, friendly, attentive, and always greeted me with a genuine smile. His warm personality and excellent service made breakfast something I looked forward to every day. Gorkan goes above and beyond to make guests feel welcomed and cared for. He is a wonderful representative of the resort, and his professionalism and kindness definitely deserve to be recognized. The Belgrove Resort & Spa is absolutely beautiful and exceeded my expectations. From the luxurious atmosphere and stunning surroundings to the exceptional service throughout the property, everything felt elegant, comfortable, and thoughtfully designed. The attention to detail really makes the experience feel special, and the entire team creates a warm, welcoming environment while maintaining the level of service you would expect from a luxury resort. I truly enjoyed my stay and would absolutely return.
We’ve stayed at this hotel many times for staycations, and we’ve always had wonderful experiences, but Victor, the Front Office Manager, truly went above and beyond and deserves a special shoutout! From the moment we checked in, Victor was incredibly warm, welcoming, and kind. He upgraded our room to a beautiful suite and even gave us two complimentary drink cards, which we enjoyed by the pool. During check-in, we mentioned how much we loved the scent they use in the lobby. Victor told us they sell the scent, and although he couldn’t find the bottles at the time, we told him not to worry about it. We went on to enjoy the pool for a while, and when we returned to our room, we were completely surprised to find a gift bag waiting for us with TWO bottles of the lobby scent, along with two complimentary breakfast cards for the next morning! As if that wasn’t enough, Victor also gave us a late checkout, so we get to enjoy the hotel and all of its amenities for even longer tomorrow. These thoughtful gestures were completely unexpected and made our stay feel extra special. Everyone here is always amazing, but Victor really stood out to us. His attention to detail, thoughtfulness, and genuine hospitality are exactly what exceptional customer service looks like. It’s clear that he truly cares about creating a great experience for guests. Thank you, Victor, for making our stay even more memorable! We’ll definitely be back for another staycation.
We just stayed at The Belgrove Resort & Spa for one night after landing around 1:00 a.m. Rather than drive home exhausted and have to relieve our dog sitter in the middle of the night, we decided it would be much easier to spend the night, sleep in a bit, and head home the following morning. It also gave us the opportunity to experience the property for the first time. The resort itself is beautiful, with lovely grounds and a very upscale feel. Our room was also very nice—clean & comfortable. That said, the additional fees made it difficult to feel like a good value for such a short stay. We were charged a $50 resort fee, which should have included two welcome cocktails and two reusable water bottles. Unfortunately, because we didn’t arrive until around 1:00 a.m., we weren’t able to receive the welcome cocktails, and we also never received the reusable water bottles. Since we were only at the resort for about 10 hours, we also didn’t have the opportunity to enjoy any of the other amenities the fee was intended to cover. We ordered room service for breakfast, which was good, but the bill came to about $80 for two people for pancakes, eggs with sausage, a cup of coffee & a coke. It seemed quite expensive for what we ordered. The biggest surprise, however, was valet parking. I was surprised to find it was nearly $50 when I received my final bill. Overall, The Belgrove is a beautiful resort with attractive accommodations, but once the resort fee, breakfast, and valet charges were added, the total cost felt difficult to justify for what was essentially a quick overnight stay. I’m glad we had the opportunity to see the property, but I’m not sure we’d return for a staycation given the overall value. Maybe if we were using points.
10/10, absolutely perfect! Everything from the restaurant and the room to the customer service was flawless. Even before checking in, their excellent service was already on display. I emailed them through the Amex Fine Hotels & Resorts Collection to request an early check-in and a late check-out since I was traveling with my 5 year old daughter for her birthday, and within minutes, I received a positive response. I will definitely be back! A special shout out to Sabrina, our pool server, and the fantastic pool attendants for their amazing service.
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