Place was extremely clean. Super spacious and well equipped with basic needs. Keep in mind that this is not a hotel so if you’re staying for more than a few nights govern yourself accordingly. Location is excellent and will definitely be back soon.
An arts-and-crafts centre that engages children in hands-on creative activities, open daily right into the late evening. It's a calmer, more creative alternative to the city's many ride parks and trampoline zones, ideal for imaginative, screen-free fun, and a good choice when you want the kids making and building something rather than just burning energy — prices vary depending on the activity.
Perfect place for our family of 6 (3ad 3chd) Close to everything Disney / Shopping / Food Large spacious rooms all with en suite bathrooms Nice kitchen n large lounge area Equipped with everything We ended up extending our stay here We booked a 3 bed 2 floor villa with bbq and jacuzzi hot tub would defo recommend this option Safe clean well kept complex Ps Amazingly all en suites had a Muslim shower (shataf) which made the property perfect
Terrible cleanliness. My son cut the sole of his foot on pieces of glass left in the carpet by a previous guest. In addition, we found dirty underwear that had also been left behind by a previous guest. I filed a complaint, but the manager stopped responding. They offered a refund that never arrived.
I gave this hotel every opportunity to make things right before leaving this review, and unfortunately they completely failed to do so. During our stay, the master bedroom shower was clogged from the moment we arrived. I actually had to stop a random maintenance worker myself just to get someone to unclog the drain. Things only got worse from there. We later discovered that the bed sheets were covered in dried blood (photos attached), and on top of that, my girlfriend received numerous bites while sleeping in the bed. The fact that we were unknowingly sleeping in blood-stained sheets with our eight-month-old baby is absolutely unacceptable. I immediately contacted the hotel during our stay, sent emails, attached video evidence, and have called multiple times asking to speak with a manager. Every single time I’m told management is “not available,” and not one person has bothered to return my calls or follow up. The lack of cleanliness, accountability, and basic customer service here is shocking. I would strongly recommend staying elsewhere unless you want to deal with unsanitary conditions and management that completely ignores its guests.
Monday through Friday 9 am to 7 pm EST
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