Currently staying at the JW Marriott Marquis Miami. Checked in Monday and was able to get my room at 1000. Isabella at the front desk was great. Room is spacious and clean. Bed is comfortable. Work out facilities are top notch. All staff are professional and helpful. Couldn’t ask for anything more. Highly recommend!
⭐☆☆☆☆ The JW Marriott Marquis Miami is extremely overpriced for what you actually receive. We reserved a suite with two double beds and what was advertised as a separate sitting area, expecting a layout that would provide some privacy for our family. Instead, the bathroom is located inside the bedroom, and the bathroom doors are made of transparent glass. To make matters worse, the doors were not installed correctly and have noticeable gaps along both edges, allowing anyone in the room to see directly into the bathroom. There is essentially no privacy at all. I want to recognize Yonothan, the manager on duty, who was very kind, professional, and genuinely tried to help. Unfortunately, he explained that this is simply how the hotel was designed, so there was little he could do. The costs only added to the disappointment. Valet parking is $76 per night, plus a $30 daily resort fee, all on top of an already expensive room rate. For the price, I expected a luxury experience—not a poorly designed suite with privacy issues and excessive fees. If you’re considering this hotel, do your research first. I wish I had. There are plenty of other hotels in the Miami area that offer better room layouts, more reasonable pricing, and a much better overall value.
Experience was good but I lost my camera at the room and they didn’t update me on it and were not bothered much either. And some of the front desk ppl were had a bit of racism issues as well.also just to mention we are the Marriot convoy member and Almost golden member by now. We were expecting a bit more concern and help from the other end. Location is top notch and rooms were somewhat good as well. Thankx
We had a wonderful stay at this hotel and would definitely come back! The room was one of the most spacious we've ever stayed in, with plenty of room to relax after a long day. Everything was clean, comfortable, and well maintained. One of the highlights of our stay was the 345 Lounge. The food was excellent, with a great selection of fresh and tasty options throughout the day. It was the perfect place to unwind, and the staff was friendly and attentive. The hotel's location, comfortable accommodations, and outstanding lounge experience made this an easy choice for future visits. We highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.
Concierge Team: The Heartbeat of the Experience at this property. During a recent trip to Miami, I found myself facing a sudden medical emergency while staying at Beaux Arts, Authograph Collection inside the JW Marriott Marquis Miami. What could have been a frightening and chaotic moment was transformed into a truly human experience thanks to the hotel’s exceptional concierge team to be specific Mr. Andres Meneses. Even after I received care and came back to the hotel, he and the rest of the team checked in regularly. Mr. Meneses went above and beyond our expectations. Across the entire property, from front desk to housekeeping to restaurant staff, there was a pervasive culture of attentiveness. We travel a lot, and we could immediately tell the difference in service quality. It’s rare to feel so well cared for from arrival to departure. Rooms are updated, food was good, great coffee shop, short drive to the cruise terminal. Highly recommend JW Marriott Marquis Miami. MK
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