The staff are wonderful! They explained dining options at Shula's and had the Sizzler menu clearly posted. The room was clean and comfortable with a refrigerator but no microwave. There is a microwave in the small convenience store in the lobby. The pool is beautiful! The shuttle to the beach was perfect. The driver provides chairs, towels, and water and drops you at the start of the boardwalk. A tram cart takes you down the boardwalk to the beach and a bar/restaurant with restrooms. The tram and shuttle take you back to the hotel too.
Hilton Naples
Address: 5111 Tamiami Trail NorthAvailability
Description
Facilities
Reviews
Very nice property in a great location. It's almost like a boutique hotel in size. The grounds are beautiful and rooms comfortable. There is a Shula's steakhouse inside the lobby that is top shelf. Wedge salad, seven ounce sirloin prepared medium,mashed potatoes and creme brulee did the trick. Our serve was very knowledgeable and attentive. In fact, the entire staff was totally professional and treated us wonderfully. Our group noted that several times- it stood out that much. I would recommend this hotel for business or pleasure while in Naples!
We really enjoyed our stay at this hotel. The rooms were clean and comfortable, and the warm pool was a great bonus. The staff were professional, friendly, and helpful. Breakfast at Shula’s was delicious with excellent food and service. Overall, a very pleasant experience. We would definitely stay here again!
Well welcoming stay! Great service and amenities as expected. Walking distance to various restaurants and beaches. One of the best hotel experiences I’ve had in years. Beautiful property, exceptionally well-run, and a level of service that feels increasingly rare these days — attentive without being intrusive, polished without feeling staged. The staff made the entire stay seamless from beginning to end. ( Thank you Claudia) A place that clearly understands hospitality at a high level. Looking forward to staying here again in the future.
Our stay at Hilton Naples was truly exceptional from start to finish. From the moment we arrived, everything felt seamless and welcoming. We were fortunate to enjoy an early check-in, which allowed us to start our special getaway earlier than expected. The check-in process was smooth, quick, and very friendly. The hotel itself is beautifully maintained, with an elegant yet relaxing atmosphere. Our room was spacious, clean, and incredibly comfortable — the perfect place to unwind and enjoy a few days away. One of the highlights of our stay was the attention to detail and outstanding hospitality. Since we were celebrating a special occasion, the hotel surprised us with a beautiful cake and a bottle of champagne delivered to our room. It was such a thoughtful gesture that made our celebration feel even more meaningful and memorable. We also enjoyed the pool area, which has a peaceful, tropical vibe and is perfect for relaxing and disconnecting. The location is another big plus — close to shops, restaurants, and everything you might want to explore in Naples. What truly stands out about Hilton Naples is the level of care from the staff. Every interaction felt warm, professional, and genuinely welcoming. Overall, this stay exceeded our expectations in comfort, service, and hospitality. It’s a perfect choice for a romantic getaway, a special celebration, or simply a relaxing escape in Naples. We left with beautiful memories and would absolutely love to return.
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