We stayed in a unit on the 23rd floor managed by a third party company. Our particular unit was great. I want to tell y’all about our experience with the actual condo building itself. 1. The main issue is the elevators. If you are staying on any double digit floor number, get ready to make 5-6 stops every time you’re trying to get to and from your room. We were on the 23rd floor and, no exaggeration, it would take us almost 5-10 mins to get to the lobby or beach floor because of all the stops to let people on or off on the way down. And this was in mid-September. 2. I’m not sure who designed this place but they did a terrible job. You have to take either escalators or multiple elevators (depending on what level you’re on in the parking deck) just to get to the elevators that will take you to your room. 3. There is a jet ski rental place right at the condo on the beach. They will make you move (or move your stuff on their own) if you’re within their certain area on the beach. Problem with that is they don’t come properly mark it off until a certain time in the morning after people have already set up. Between them and all the rental chairs the other company puts out, there isn’t a lot of beach space available in front of this condo. 4. The parking deck is a tight squeeze. It’s two-way throughout the deck but it shouldn’t be because two cars can’t go by each other on the curves to get to each level. 5. Noise cancellation between rooms could be better. It sounded like the people above us had a bull in their room. Hope this helps anyone else thinking about staying here. Needless to say, we will NEVER be back lol.
Emerald Beach Resort
Address: 14700 Front Beach Rd, Panama City Beach, Fl 32413, UsaAvailability
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Facilities
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This spot has been excellent. Super clean facility and rooms. 3 pools in various locations. Good beach access and the absolute best elevator system of any condo I've ever stayed at. It's not even close. We're almost in the top floor and we've waited a max of 2 min for an elevator either direction
Best Mini Vacation Ever Beautiful View Clean and AirBnB was even better
Used Book That Condo for unit 1227. Newly painted, nice furnishings & decor, fully appointed kitchen, 2 bathrooms, huge balcony, great AC, nice bathrooms, excellent water pressure and temperature, was clean and bright. Book That Condo is actually a property management company for folks with short term rental properties. Check in is automated. Responses are within 7 hours. You’re given a code via email for entry. Though we were there at 12:30 and I called twice, the room could not be released “until it was checked by housekeeping”. It is possible I missed my window of opportunity to request early arrival by not responding to an email, so stay on top better than I. However. Steve, our DIL’s host had given her the code 48 hours before. I even went to see if there were housekeeping folks around. Nope. Finally Margaret via the emergency # got the code sent at 4:02. Again, all automated. No flexibility on 4 pm check in or 10 am check out. This is a Wyndham vacation property and they clearly consider us STR’s as flotsam. We checked our backpacks with them on arrival and departure. Thank heavens for Frances and Jouri there. Condo has two pools, two easy beach access routes, new elevator banks, Starbucks, gift shop and Sky Bar with nightly entertainment, varying from trivia to karaoke. Lisa at the SkyBar was fantastic. $17 for a glass of Mondavi Sauv Blanc. Lots to offer in this area - racetracks to arcade; waterparks galore. We visited Shipwreck Island, Swampys Amusement Park, Rainforest Neon Putt Putt and the movie Theatre because it was raining., Also Walmart, Publix, plenty of restaurants. We ate at Pineapple Willys, Runaway Island, Fords, All American Diner, Steamers & ice cream at The Yard. Ok about the condo 1227 via Book That Condo Caveat: we’re picky and a bit OCD. Husband did home inspections so he notices things. The first thing we noticed was that the photos didn’t match what we walked into. Another caveat: We understand the hardship of property rental. We also realize Hurricane Michael was less than 5 years ago. PBC took a beating. Based on the photos on AirBNB, looked like the same unit but different paint. The unit was in an elevator bank with the master bedroom exposed to the occasional noise of elevator activity. It was still a fantastic experience but next time I’ll deal with a person and not a property manager company. Long story longer, some cosmetic maintenance and cleaning are in order but all were minor. Newly painted, 2 bathrooms, big beach balcony with 3 tables and six chairs, New vinyl plank flooring, Marching decor & furniture, soft throws. Comfortable master bed. Bunk beds for kids. Well stocked pots, pans, dishes, glasses, silverware, cooking implements Coffee maker Toaster Electric can opener Laundry; Washing machine does not agitate but was reported and Jack from BTC called and showed up at 9:40 am on our departure date to investigate. On beach:, $50 to rent two chairs for one day on beach , can be reserved for stay. Or BYO. Parasailing & jet ski $100 rental for each. Also banana boat and paddle boarding available. Nearby; Lots to do for 3-80 years of age. Convenience store within walking distance plus many restaurants.
This is in reference to room 1133 and I never got a reply Dear Property Management, I am writing to express my extreme dissatisfaction with the condition of the property and the customer service I have received since my arrival at the Condo. My experience thus far has been unacceptable from a customer service standpoint. Upon arrival, I was provided with incorrect access codes for both the door and the garage, causing significant delays and frustration. Furthermore, my attempts to contact your office have resulted in excessive hold times and being directed to voicemail, leaving me feeling ignored and unsupported. The condition of the property itself is equally concerning. I have observed several issues that are simply unacceptable for a paying guest: A broken chair on the patio. A dirty and unsanitary table on the patio. Washcloths with bugs present on them. Broken bar stools with ripped seating. Holes in the walls. These damages and unsanitary conditions are a clear indication of a lack of proper maintenance and attention to detail. This is a very poor representation of the condo and a highly disappointing experience. I expect a certain level of cleanliness and functionality when renting a property, and the current state of this condo is far below acceptable standards. I am deeply disappointed with the overall experience and believe that immediate action is required to rectify these issues. Regards,
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