Pitti Palace + Boboli Garden: Entry Tickets With Guided Options

Just go to the entrance, a lot less expensive and no line

You should buy your tickets through the offices website BEFORE you leave the US. This service charges twice the fee, requires that you meet a person in front of the gallery before your tour. It feels very sketchy. If you don't buy your tickets when I the US, you won't be able to create the account necessary to buy the tickets. The alternative is to waist in the ticket line the day of your tour. You can't buy tickets for other days in person. When you buy tickets in person, all parties must be present to buy tickets. They won't sell you tickets for others.

Palazzo Pitti is amazing. It contains beautiful artwork and the ceilings are breathtaking. And Boboli Gardens Provide beautiful views of the city. There are many steps to climb in the palace, and surprisingly in the garden, too. But they are worth it.

Getting to gardens was up very steep roads, but worth a visit. Got back by going through Pitti Palace.

I’m unhappy with Viator. I paid $81.83 for the tour for 2 people that I thought included a tour guide and skip the line. My tour was set for 1130 am and no one showed up. The man who worked at the line of pitti palace helped me by calling the agent. If he didn’t call the agent I would not have known there was NO tour guide ….so how was I supposed to enter with NO tickets?? The agent finally emailed them at 1145 am after the call. So I paid extra money for no guide and no audio…. And no skip the line. I could have bought those tickets there for only $50. Why would I use Viator???

Whilst we did not make the tour, we walked around the gardens. Uncertain under foot and not really suitable for anyone unstable or in a wheelchair. Some good views from the top but looked untended in many places ... signs for orchids with only weeds visible! Looked in parts as if gardeners had not tended areas for months apart from outside the palace. Not recommended at £22 each just for the gardens.

There was no line upon entry. Not sure if there is another entrance for folks without a ‘skip-the-line’ ticket. We enjoyed going at our pace.

The Boboli Gardens are amazing. However you can pay 9 euros at the gate to get in. These scammers charge 22euros and the tickets are not accepted at the gate. Do not use Viator.

A beautiful garden, very lovely, but middle of the day in July was a little much. Certainly worth a look earlier in the day or later evening.

Little did we know that once we walked 20 minutes uphill in 30°C heat to reach the Boboli Gardens entrance, we couldn’t even redeem our tickets. We were told we had to go all the way back down to the Uffizi Gallery to meet a man who would hand us the actual tickets. That’s another 20-minute walk, over the bridge and through crowds, completely pointless and makes no sense. We paid over £40 for “skip the line” access, but when we got there on a Saturday morning in July, it wasn’t busy at all. There was no line. So essentially, we paid a hefty premium just to have someone hold our tickets at a totally unrelated location. In the end, we gave up and just bought new tickets at the entrance for €10 each. While the gardens themselves are beautiful, they are very hilly and there were no refreshment stands open - no water, no snacks, nothing. There was a sign on the map for an ice cream stand, but we never found it. We made the mistake of not bringing water, assuming (like most tourist attractions) there would be places to buy some. Big regret. If you go, bring a picnic, take water, and buy your ticket at the gate. Don’t make the same mistake we did. This operator is a waste of money and causes more hassle than help. Maybe I should have read the small print or maybe they should state before buying or in their title that you have to collect the tickets elsewhere, seems like a scam!

Waste of money and time - don’t need a tour much cheaper to get at gate - go early to avoid heat - steep incline and no shade - far away to pick up tickets to actual entrance - no help anywhere

This was the 3rd time I have been there and I enjoy and appreciate more and more each time. It is very serene and beautiful.

The gardens are stunning and the history incorporated there is astounding. There is so much to see no matter where you go. There is a lot of walking uphill and up stairs which can be steep and uneven but once you reach the top the views are spectacular.

Very misleading!!!! The listing does not mention anywhere that you need to pick your tickets up at a location about 15 mins walk from the actual gardens. The gardens themselves are gorgeous but you’re better off just buying tickets when you get there, which is what we ended up having to do

Beautiful gardens but many sculptures not available due to building / restoration works. Never found the Kaffehuse! We entered from the top but either way there is a steep climb one way or the other!

If you love gardens this is a must visit location in Florence. We spent hours wandering through the gardens and loved it. Highly recommend.

The gardens were beautiful but don’t waste your money on skip the line tickets. It was not crowded when we arrived. The tickets for the gardens only were €10 each. I paid over $150 CAD for the tickets through Viator.

The pick up point for the tickets is in the opposite direction to the gardens so the convenience factor is poor. There was no queue at the gardens anyway so it would have been much cheaper and quicker and more convenient to not have their facility at rhis timee re if the year

The redemption area for getting your tickets ia not close to the Pitti Palace/Boboli Gardens entrance. Every other event I booked had a redemption point right across from the site. Tried to contact the tour operator and they never responded. We missed our time slot as a result. I had 8 tickets so what a waste. Will never book through a third party again. Go straight to the event llace

We enjoyed the day, though it was very hot. We were able to find shade, and there were many benches and chairs on which to sit. It would have been nice if the fountains were running...

Beautiful gardens and paths- always felt like we could navigate without being in a crowd. Give yourself plenty of time!

The Boboli Gardens were stunning and the views overlooking Florence, incredible. We had trouble booking the tickets through the Pitti Palace and Boboli Gardens website so we booked through Trip Advisor and I do have to say we had trouble getting them to accept our Trip Advisor tickets, despite showing them our tickets, email and confirmation number. They did eventually let us in but did not seem happy about it.

The Boboli Gardens are a must-see! With stunning views, beautiful sculptures, and serene paths, it’s the perfect place to escape the city’s bustle. A blend of history, art, and nature makes this garden a truly unique experience. Don’t miss it!

NOTHING!!! The WORST experience WVER!! The ladies at the pick up ticket area were AWFUL!!! The MOST HORRIFIC customer service!! Furthermore, the pick up location was far from the Gardens and it was MOST DIFFICULT to find that street. Not even at least 59 locals ( including the police) had no idea where the location was!! Just RIDICULOUS!!

This was a very easy self guided tour. Loved the gardens and the freedom to explore. There is so much to see and one could spend hours there to see everything. The only thing to make this easier on yourself is make sure you pick the tickets up well before you go. The ticket office is not on the same side of river as the Garden entrance. We had to walk from the Gardens to the ticket office back to the Gardens to start the tour so we didn’t really “skip” any line but that was more user error than anything.

Amazing gardens. Worth the trip to Bardini Gardens. Amazing view from Bardini and a bar/cafe. Read up ahead of time as there are no English translations of anything. So beautiful.

The garden was beautiful but it was all up hill - perhaps a mention of this in the information would be useful! The views were stunning. The cafe made a fabulous Aperol spritz to revive us at the end

Beautiful architecture, gardens and view of the city. Well worth the time to take in the scenery. Enjoyed!

The voucher wouldn’t load after several tries. I did not want to bother calling for help because we didn’t want to spend time on the phone so we gave up and moved onto another activity. We were traveling with a toddler so patience was a luxury and if you have patience, might be worth using this skip the line service.

Hot, but a beautiful day, no crowds in the Boboli Garden, which was very nice. It is a magnificent space to explore.

The tour was not well coordinated . It was very inconvenient to us. This should not happen again . Why do we have to pick up tickets which is far away from the venue?

Great tour and the tour guide and driver were very knowledgeable- thank you once again for a great day. The wineries are outstanding and in a very beautiful location and I can’t wait for my ordered wine to arrive to enjoy them with my loved ones😄.

Really good idea for skip the line ticket. Beautiful gardens and great views. Well worth a visit whilst visiting Florence.

Ticket redemption spot is more than 15 min walk from gardens. We had someone with us that could not go. Tried to call and could not get anyone to pick up. Requested refund and would not provide

The gardens were beautiful as was the palace! Really enjoyed our time here! It was a nice relaxing day for the entire family!

Easy process to book thru Viator. Also made it easy to change time when we ran late. The walk thru Boboli Garden was very nice, there is some wonderful statues in the garden and the view of Firenze was breathtaking. The garden has many hills and one should be cautious with the walk.

I found it to be fascinating because it is so rich in history. The sculptures and gardens are magnificent. I advise not paying the price for the one-hour guided tour. Instead, opt for a walking tour with headsets that educate you about the gardens.

More flowers in my back yard than in this garden. The picture of the fountain and statue is all there is to see. It is built on a mountainside with a lot of climbing and effort. But the scenery is not worth the effort. Bypass this one.

We found that the steep uphill climb to the gardens was too much for us to undertake. We should have been warned of this situation before we purchased tickets. It was a total waste of $50.00+ since we couldn’t make the climb. To say this was disappointing is an understatement. Our money should be refunded.

Disappointed. Went in Sept. Nothing in bloom. Very few sculptures. Very steep steps and paths hinder accessibility. Very poor signage. Had to ask a groundsman for direction to exit.

Bobili is huge and beautiful. The only problem was we had to collect our tickets from an office 10minutes from the entry point. It would have been easier and cheaper to purchase at the venue on the day - when not in high season

Bring your walking shoes! Very pretty and lots to see It was a beautiful afternoon of walking the gardens. Lots of hills, lots of beautiful statues. Highly recommend it

The palace and gardens were beautiful and the staff was very helpful. They tried to call me in advance to make it easier for me to meet them to get the tickets but I missed the call. They were kind enough to walk back to me and then walk me directly to the palace it was great.

The gardens were beautiful. Although I was a few weeks early to see them in bloom. Unfortunately, the fountain wasn’t operating. I urge people to explore the many pathways.

We didn't visit the Palazzo Piti but chose to walk around its garden instead. Cost to enter was €10 for adults, €2 for under 25's. We visited in September in mid Covid period so no problem with any crowds or queues anywhere. Interesting collection of sculptures scatteted around landscaped gardens. Small area of succulents and cacti. Best to wear comfortable walking shoes/ sandals as it's very hilly! Lots of trees so you can get shade from hot sun.Take water ( no cafes anywhere in gardens) We went in the morning of our first full day in Florence and soent over 3 hours walking ( not sure if we'd done that on our last day of 4 days walking around Florence!!)

I missed my previous reservation because I was feeling blue after traveling from roma to firenze in bad health. So I made another reservation and the agent was more than friendly! The trip to the garden was also fabulous.

Not user friendly. Some things closed. Not enough info on what to expect or not relative to flora. Overall, a disappointment.

Special garden to visit and surprisingly large. You don't expect it in this place. Hard work is being done to get everything in order and the images are beautiful

No prior information to warn visitors that the gardens are under construction and no discounts on the price... Therefore, aside from the view of Florence, the visit to the gardens holds no interest. Tarps everywhere, fences significantly limiting access, and prohibited lawns (incomprehensible since they are not particularly maintained). In short, if you have nothing else to do, you can always walk in the paths...