Florence Palazzo Vecchio: Reserved Entrance Ticket & Visit

Wonderful tour! It was a small group of 6 people and the palace had very few visitors, probably because of the times entrances. Virginia was our guide and she was dynamic and knowledgeable. My husband and I loved this tour! We didn’t have time to do this tour the last time we were in Florence, so we had to do it this time. There are two sets of stairs, about four flights each. There are banisters and they are low in height, but something to consider. I didn’t see an elevator, but worth asking if needed.

We had our experience canceled after the 24 hour period by our tour guide and I couldn’t figure out how to get online and request my refund as it’s a 3rd party

Responsable touroperator Viator/ Caf tour and travel didn't pass our reservation visit with audioguide, to the ticket office. So we could not do the visit wich we've paid 112 euro for. We tried to call several times several numbers, no answer or nobody who helped us....be warned !!!

The palace tour with the tablet was great if you like it. But the lunch part was very chatic. The info we got pet whats app and then the restaurant didn't know that we were coming and did not know what to serve us.

This was a great unexpected tour. This tour was booked through our travel agent, and it was very nice! We were not sure what to expect, but we were all pleasantly surprised. We had a great tour guide that took us through Palazzo Vecchio and the Arnolfo Tower. Very knowledgeable and there were only 6 of us on the tour. After the tour, 4 of us had opted for the dinner, and we had a lovely 4 course Italian dinner in Palazzo Vecchio. Would recommend this tour to anyone who goes to Florence!

Our guide Fabio vas excellent, very passioned, with great knowledge and willing to share smallest bit of his passion with us... Unfortunately due to early leaving I couldn`t attend aperitivo, but the restaraunt looked nice from the top of Arnolfo Tower.. But - you should understand, that Palazzo Vecchio and Tower is in one building, the restaurant is much shorter and there no sunset view - but instead, beautiful evening Firence view :) So I do recommend this attraction for travellers, who do not rush to the train in the evening..

<p>This tour was a bust. Guide showed up nearly a half-hour late, and used the larger group's valuable time giving repeated instructions to the 2 or 3 people who'd signed up for the optional dinner. Result was that we were rushed throughout, and there was almost no time for us to ask questions. Guide repeated the same generalities over and over, and didn't include things I would've expected, such as the exploration for hidden frescoes in the great hall.</p>

<p>The tour begins in the Palazzo's courtyard with a history of the architecture styles and the history of Florence. From there, you make your way through the political history of Florence and its leaders and the rooms where important decisions are made. As you climb higher, you learn about Florence's rivalries with Siena and Pisa. You can also decide for yourself if Dan Brown's depictions in Inferno are accurate. The guide is thorough and happy to answer any and all questions. She took us around the first level of the tower to point out things that we could see from this particular vantage point and only left us when she was sure that we had all of our questions answered. We were able to spend another 30-45 minutes appreciating the view and climbing higher to see more of Florence. Excellent tour. We did not book the dinner option so I cannot comment on that.</p>

<p>Our tour guide was both difficult to understand and did not share the dramatic and exciting history of the rise to power of the Medici's in a way that was captivating. Her knowledge of the art was very good, however.</p>

Very charming guidance by a very well-founded guide, no waiting on a saturday evening 6.30 pm, 3 people only in the group, using elevator up to the 3rd floor of the palazzo. Excellent information and a marvellous view from the roof and the top of tower of the palazzo while sunset over the Arno! Spectacular! Dinner at the Il Bargello was very fine and worth the money. Also warm and charming service.

<p>Deep inside the Palazzo Vecchio are very colorful rich medieval rooms excellent tour guide</p>

<p>Palazzo was good , the guide was GREAT but we didnt get to go up the tower as it was over crowded - so waste of money., though the ticket remains valid for 6 months - we had return tickets next day .. so people buying this - be prepared to go back to go up the tower.</p> <p>The dinner is just downstairs in a restaurant , which was not the same idea i got when i see caption sunset tour with dinner we definitely didnt see the sunset even .</p> <p>Dinner was inside a restaurant not outside of the restaurant even food was ordinary - NOT recommended.</p> <p>Just book the palazo tour with the guide - thats enough.</p>

<p>Palazzo Vecchio is a beautiful building and the opportunity to view Florence at sunset from the tower was great. We did get the impression that the tour was a bit rushed.</p>

<p>Horrible Aperitivo experience! food not good got pizza bread olives and peanuts for 30...sad! for money would NEVER do that again! Stay away from this scam! Restaurant was very unwilling to help us. iThe tour guide was GREAT, and the rest fo the tour was good, except we couldn't climb the tower due to weather, which was pretty good and not bad at the time. no reason to close the tower.</p>

<p>we did not opt for the apetivo. The guide dutifully picked us up outside the Gucci cafe and got our tickets .She showed us around the Vecchio place but conveniently forgot to mention that the tower would not be accessible because of a fashion event. Eventualy we requested the guard to let us up the tower which he did after he confirmed with the booking office downstairs . The guide took us up the tower and left us...that's it. We could not go further up the tower because of the event later in the evening . On return my wife visited the booking office and she was berated saying that the visitors were informed to visit the tower first as it would close early and then visit the palace rooms.<br/> But the View from the tower is spectacular and the tickets easily available at the booking office on the ground floor.</p>

<p>We completed this tour on a very wet day in Florence which meant we were unable to view Florence from the Arnolfo Tower. we were offered a viewing the next day but unfortunately this was not convenient for us.Regardless our tour guide was very good with a genuine love of what she was doing. It was a small group which always helps. I would have rated this tour a 5 if we had been able to complete the tower tour.</p>

<p>The guide was the reason we enjoyed the tour so much. She knew so much and really wanted to be sure we saw and heard everything about the history of Palazzo Vecchio and the tower. The aperitivo was so pleasant that we had dinner at the same restaurant the next evening.</p>

<p>I thought I did rate this and commented. The museum was great, but the tower was closed and another room. I did say that you should check whether these places are opened as we did pay for this in the tour.<br/> Nt sure whether the secret passage was included or separate this was closed too.</p> <p>the dinner was ok.</p>

<p>This was an exceptional tour. Our guide Elisa was fantastic. She was a very knowledgeable and informative. We were a little disappointed b/c the tower itself was closed but we were able to go to the level just below that and had beautiful views of Florence and the Duomo. Highly recommend this tour at sunset. Other than the view from Piazzale Michelangelo this is best view at sunset.</p>

<p>I would give this tour more stars if I could. I booked a bunch of tours online prior to leaving for vacation and this tour was the best. We ended up being the only people on our tour which made for an experience like no other at a fantastic price. Florence was magical. Our tour guide was knowledgeable and super friendly. We climbed to the top of the Arnolfo Tour...wow the view. I highly recommend this tour even though the climb up to the top of the tour may not be for everyone. Two thumbs up for Viator!!!</p>

nous n'avons jamais pu avoir accès au voucher du produit donc nous avons manqué le tour - une personne de viator nous a aidé , mais cela nous a seulement permis de voir le musée par nous même (par chance) ce qui coutait 25 euro pour 2 peronnes alors que nous avons payé 74 euros pour la visite

The event was cancelled the day before - shortly after the Tripadvisor organizer had withdrawn the payment from my credit card. Due to the short notice, and precisely in the beginning of the autumn holiday with millions of people, it was difficult to find tickets for other

No Guid to see, even the tickets got us. Where was the sunset and the glass of wine? Very bad and expensive. I'd like the money back! Angelika Wegner

<p>O Palazzo Vecchio era incrível, o guia tinha bastante conhecimento. Já as muralhas são dispensáveis, você tem uma vista melhor e mais bonita da Piazzale Michelangelo, sobre a torre, não subimos. Nosso jantar foi em um restaurante na Piazza Della Signoria, foi muito bom, mas não há menu, é tudo surpresa. Eu não compraria com jantar novamente.</p>