Everything was self explanatory very nice and friendly person and on time. Safe ride and very comfortable. Also helpful to load and unload baggage.
About Activity
What's Included
Includes
- One-way private transfer
- Meet and assist
Excludes
- Gratuities
- Excess luggage charges (where applicable)
Departure & Return
Departure Point
- Your chosen time (transfers operate 24 hours a day, 7 days a week) Please note: for departure transfers to Florence Airport the pick up time is approx. 2-hour and a half before the flight departure time. Please take this into consideration when booking the daily or nightly option. An anticipated pick up time could affect the rate and must be confirmed by the provider. Please note this transfer is only available from hotels in the main City of Florence, please contact us if you are unsure if your hotel is included within the pick up area.
Itinerary
• 1 to 2 people (Mercedes Benz)
• 3 to 8 people (Mercedes Sprinter or Mercedes Viano Minibus)When making a booking, you will need to advise your flight details and your accommodation details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. 24 - 48 hours prior to your transfer, you will be required to reconfirm your transfer (the contact number will be provided on your travel voucher).
It's that easy!
At time of booking, YOU MUST include the following flight and hotel details in the "Special Requirements" box:
• Airline
• Flight Number
• Departing City / Arrival City
• Departure Time
• Full Hotel Name and Address
Price is per person, based on 2 adults per car / 8 adults per minivan.
Language Offered
Additional Info
Cancellation Policy
Reviews
Prompt, professional and easy! If you want the best driver, vans, and tours, this transportation company is for you.
The driver arrived early and was very pleasant and professional. It was very comforting to know we had reliable transportation at 4:00 a.m.
So easy, professional. Normally we would schedule an uber. Not any more for airport transfers. Thank you.
Very helpful driver. Took care of our daughter from hotel to airport and he even gave some suggestions to our daughter. Thank you!
Excellent service from flat right near the Duomo to the airport. Punctual service, Mercedes van for our family of four with full luggage. Driver was fantastic, including dealing with crowded streets around Duomo, and an irascible vendor. Would 100% recommend.
Our driver picked us up right on our doorstep and was also early which was greatly appreciated since we had an extremely early flight to catch. So grateful for the peace of mind. Will use this service again!!
Driver was on time, very convenient, van was clean , made it very easy for me with the family. luggage and not having to split up with two cabs
Our ride was on time, professional and super helpful. Definitely recommend this service. We were a party or 7 and had to leave for the airport at 4:30 am.
The company sent the two vehicles to pick up the 9 members of our family on time and despite traffic and construction problems in Florence, safely delivered us to the airport in plenty of time to check in and make our flight.
Great service, the driver helped take my luggage to the vehicle and then to the entrance of our apartment.
Both our pickups , arriving and departing were excellent. Both drivers were extremely professional and spoke very good English and made us feel comfortable. I definitely will use Viator again and recommend Viator to friends.
Our driver (Luca) was great! I wish Viator would have provided us the departure address in an email confirmation. It would have been helpful to have rather than calling to make sure it was correct. That added a bit of stress. But our driver was nice and was waiting for us right on time and dropped us at the airport.
Large van shuttle. On time and friendly! It took about 15 minutes from city center to airport early morning.
We had a timely pickup and drop off. The driver was actually early. There were no mishaps. I definitely would use this company again. We actually used the 4 times for Flight & Train pickups.
Paul was wonderful...he was at hotel promptly on time and pleasantly greeted us at lobby even though so very early in morning. Handled our luggage efficiently and treated it and us with respect. An English background though in Italy almost 40 years - he spoke loud and clear enough to hear/easily understand. He Chit-chatted with us along the way giving some description of the landmarks we passed and made the ride very comfortable and pleasant. We will ask for him in future visits.
The driver was waiting for me at the hotel few minutes before pickup time / 4am / . He drove very safely since it was raining. I have no complaints except the cost of the trip, which it was my choice .
We were excited as it was day one of our holiday and wanted to talk after our 40 hour transit. The driver was very professional but did not engage in conversation (mind you he may not have Been able to understand our jet lagged ramblings of course)!
Driver was on time and very nice. I would highly recommend this transfer service. We were picked up in a van; it was very spacious and can accommodate a lot of luggage.
<p>I was totally satisfied with the service provided, both coming from and returning to the Florence airport. Both drivers, from the airport and back, were prompt, professional, polite, and drove courteously. They were great, even picked us up promptly at our apartment at 04:15!!!</p> <p>I would highly recommend this service!</p>
<p>The driver was waiting for us , he had called the hotel to let them know he was coming to pick us up very nice car by the way and the driver was very polite.</p>
<p>Professional, friendly and punctual - thanks again!</p>
<p>We had booked this transfer because of an early flight. The transfer was confirmed and everything was set for a 4:10 pick up. The driver never showed up. I called the emergency contact numbers, one of them was not in service, the other the person hung up on me. at 4:30 the driver phoned to say he just getting on his way to pick us up. By that time we had already found a taxi. Highly disappointed in what was supposed to be a nice easy end to our holiday. If you book this, I suggest getting the driver information from the vendor so you can reach out directly when they are late arriving.</p>
<p>My driver was 15 minutes early, carried my suitcases down two flights of stairs, was extremely pleasant and knowledgeable about art and architecture. A wonderful experience.</p>
<p>I booked this service for both Arrival and Departure Transfer. The Arrival Transfer did not turn up until almost an hour after the booked time and after several telephone calls. The Departure Transfer arrived after a telephone call from the hotel receptionist. I would warn anyone against booking this service. The cost was astronomical, the service poor. It would have been preferable to have taken a taxi from the airport at a cost of 20-25 Euros. Please allow some time travelling into and out of Florence as there is a great deal of traffic, especially during the rush hours. Taxi drivers are organised by the municipality and are extremely polite and helpful.</p>
<p>The car was on-time, clean and well-appointed and the driver was very helpful and efficient.</p>
<p>Perfect! Driver was at the airport as requested. He provided excellent service.</p>
<p>On time, helpful and polite at 4am. Slightly expensive, but worth the hassle-free experience for such an early flight.</p>
<p>Prompt, courteous and on-time. Driver was great - cheery and accommodating.</p>
<p>This was fantastic. Beautiful Jaguar picked us up and took us to the Airport. The taxi by comparison, when we arrived was terrible.<br/> Totally recommend this if you want comfort and class. The driver was also great at accommodating our earlier pick up time as well after booking.</p>
<p>We arranged both a pick up at the airport and a return to the airport. Both drivers were wonderful!! On time, friendly, helpful with the luggage. Highly recommended.</p>
<p>I recommend this service in light of our experience. The drivers met us at the airport in the early evening and at our hotel on the return trip in the very early morning. They were at the appointed pick up area at the time I had arranged by one communication on viator and they took us to where we needed to be in a very timely manner. Both drivers knew their route and the drive was very comfortable.</p>
<p>Driver was spot on time, the car was beautiful and clean. The driver was very nice and helpful and I got to the airport on time.</p>
<p>Friendly driver. Was on time and took care of luggage.</p>
<p>On time, courteous and professional. Definitely recommend.</p>
<p>Driver was on time, helpful with luggage, very friendly, informative and explained many aspects of Florence.</p>
<p>The chauffeur was on time to pick them up with a clean car</p>
<p>Superb driver--friendly, kind, and offered to help with bags...beyond the call of duty!</p>
<p>Good driver. Very prompt and courteous. Vehicle larger than expected which was good for us.</p>
<p>The driver was on time and was well dressed. The driver was courteous and helpful. The car was very clean. I would book this again.</p>
<p>We had an early flight and the driver arrived early for the arranged 4:30 AM pickup. He was most professional, dressed nicely and spoke perfect English.</p>
<p>Excellent service to and from the airport. Made our vacation a lot less stressful as we found taxi service to be unreliable.</p>
<p>Perfect! Arrived exactly on time in a ultra clean and comfortable vehicle.</p>
<p>Driver was impatient and told us he needed to be somewhere else so we need to get going so we were rushed!</p>
<p>Driver was at location on time, was a safe abd courteous driver. Would use service again.</p>
<p>The Drive was on time, took us directly to our apartment in Florence. Helped with the baggage and was friendly and courteous. I will definitely used Viator for future trips.</p>
<p>Our driver was on time for our 4:45am pickup, and he was very helpful and courteous. We will definitely book this service in the future.</p>
<p>Really friendly efficient drivers for pick up at the airport and the apartment.</p>
<p>Excellent, it was great to be met by such well organised and efficient company will recommended definitely, well done, thank you D Ferrari morley</p>
<p>Driver was 10 minutes early which was great. <br/> Essential for travel to the airport.</p>
Monday through Friday 9 am to 7 pm EST
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