3 Days Private Luxury Desert Tours From Fes To Marrakech

Our experience with Fes City Travel was deeply disappointing and unprofessional from beginning to end. We booked what was presented to us as a “top, top luxury” honeymoon experience in Morocco. Abdul, the travel agent with Fes City Travel, assured us that he would personally handle the arrangements and provide exceptional luxury service and accommodations. Unfortunately, the reality was the complete opposite. From the outset, there was a serious lack of organization and transparency. We were never provided with a detailed written itinerary despite requesting one. There were no clear payment instructions, no formal confirmations, and no outlined expectations regarding deposits or methods of payment. The evening before departure, I specifically asked how and when we could make a deposit. I was told not to worry and that we could handle it upon pickup the following day. However, halfway through our journey to the Sahara Desert, Abdul called and demanded that we immediately pay the driver in cash. We had not been instructed to bring cash, nor had any expectation been set that cash payment was required. When I explained that we did not have cash because we had been told payment could be handled the next day, he stated that it was our fault for not asking — despite the fact that we had asked the evening prior. This interaction set the tone for the remainder of the trip: blame-shifting, poor communication, and a complete lack of professionalism. The accommodations booked for us were entirely misrepresented. The “luxury” Sahara desert camp was located directly off the road rather than deep in the desert as advertised. The tents and facilities were not clean, basic amenities such as drinking water were not provided, and the overall standard was far below what would reasonably be considered luxury or reasonable. The meals served at the camp were disappointing and did not reflect the authentic Berber cultural experience that had been promised. We were told we would experience genuine local hospitality and connection with Berber families, but this did not occur. The second accommodation arranged in Ouarzazate was equally underwhelming — at best a two- or three-star property, located approximately 20 minutes from the main part of the city. Once again, no welcome amenities, no water provided, dirty room, and overall poor standards for what was marketed as a premium honeymoon experience. We had two consecutive nights of extremely poor sleep due to the substandard conditions. Before the trip ended, we contacted the company to formally file a complaint. Initially, both communication and tone seemed apologetic and professional, and we were assured that a full refund would be processed. However, this proved to be another false promise. Over the course of more than three months, we followed up repeatedly and were given contradictory responses. Eventually, communication became dismissive, and we were told not to contact them again. The promised refund was never provided. This experience lacked transparency, professionalism, accountability, and honesty. For a milestone trip such as a honeymoon, the level of disorganization and misrepresentation was unacceptable, and we felt unsafe during the entire experience. Based on our experience, I cannot recommend Fes City Travel to other travelers. I strongly encourage future clients to thoroughly research alternatives before booking. The owner, Mr. Bader, was very rude, dismissive, unkind, and unprofessional. We would never do business with such a company and recommend to all travelers to take a serious consideration elsewhere.

We traveled from Rabat to Merzouga and back from the desert to Marrakesh with Sufyan. He is a very kind and attentive person who helped us throughout the entire journey. His mother makes delicious cookies, which he kindly shared with us for the road. He was very flexible in adapting to our needs and made sure all our requests were taken care of. Despite the long hours of driving and possible exhaustion, he was always cheerful and positive. I would highly recommend him both as a guide and as a driver.

My friends and I had Sufyan as our private driver for a 3 day/4 night tour from Rabat to Marrakech. The car was clean & comfortable and Sufyan was always pleasant to be around. His driving was safe and he was reliable and communicated very well. I would recommend him!

We had a very good tour with Badar to the desert. Badar is an excellent driver and a great and knowledgeable tour guide. He knows many people in the area and makes sure you have an amazing time. You won’t be disappointed! Come to Morocco and experience the authenticity and friendliness.

We really enjoyed this trip!!! We got the best service. We got the clean car with awesome driver (Badar. He really took good care of us. I strongly suggest people to go with Badar

Absolutely incredible experience! The private luxury tour through Merzouga Desert was a dream come true. The attention to detail and personalized service made it truly unforgettable

The 3-day private tour was the perfect blend of luxury and adventure. From the stunning desert landscapes to the comfortable accommodations, it was an absolute delight.

Me and my boyfriend stayed 8 days in Morocco we did with Pedro our all stay and he organised for us the entire tour as we wanted, looking after every stop. We did the trip Fez - Chefchouen, Meknes and Volubilis and 3 day and 2 night in the desert, the he brought us back to Marrakesh. Super punctual, amazing and comfortable car, he booked for us the perfect desert camp and fantastic Riad for our second night in the desert. He organised every tour guid for us we really didn’t have to worry about anything. Absolutely perfect

What a great person , in all levels ,so kind so professional and has a very good car we had an unforgettable trip ,i will try to visit you soon dear friend ,thank you so much dear badr

Very nice trip through the desert from Merrakech to Fez. We took 3 days and interesting stops on the way. We stayed in nice places on the way with great food.

We booked 3 days and 2 nights with agency called fes city travel which was a good choice that we will never regret.badar our driver was a professional and friendly person very knowledgeable, he gave us all the information needed for this trip, the first day we went to marzouga where we passed an excellent day we saw an amazing views .we passed the first night in the camp and we saw the sunrise and sunset in addition we rode camles which was an exceptional experience.the second day we went to aitbanhadou via tinghir gorges unbelivable view that must see and the third day we went to marakech through tichka we couldn't believe what we saw Marocco has various cultural and natural staf that you stay thenderstruck. I strongly recommende this agency for those who are looking for discovery and enjoyment.

We made a trip with Sufyan of 4 days and 3 nights. It was more than friendly and a real pleasure to be with in the car. He was very brave with the amount of hours driven. He was always cheerful and in a good mood. A real pleasure to be with during all this time! Estimated you happy if you have it!

Discovering Morocco with the help of Pedro was truly unforgettable. An incredible professionalism that allowed us to fully enjoy every day during our tour. Comfort, safety and a truly enviable preparation. We will definitely recommend your contact whenever we have the opportunity. Thank you Pedro!!

Great experience, professionalism and sympathy to the appointment, I highly recommend , recommended

T the best dear badr thanks to you I was able to spend one of the best stays even in these confitions corona virus .t professional at all levels ,competent and connoisseur of your trade. keep me informed of your news from time to time.