The Metro Hotel Dublin Airport

We had a group of 14 individuals, arriving at the hotel at different times. The front desk checked us in quickly and easily. The restaurant was kind enough to accommodate our large group with only two hours of notice (we were so appreciative). The shuttle bus to the airport was very helpful as we had 3 different flight times. We would definitely stay again!

Love the shuttle, gym, staff, location and price is good. Wish they had laundry in rooms but you do have plenty of options near by. Smart tv's in all rooms would be a great addition and making sure they all have cutlery/ crockery as we had washing up liquid but no bowls/ plates which is odd as you have nothing to eat off so it was good we brought our own.

This is such a fabulous hotel. I've stayed here twice now overnight ahead of a next day flight, and both times lovely room and staff. Can't fault it! Room is air conditioned and great tea and coffee offering in the room. The highlight for me is the shuttle bus service, it gets you from the airport to the hotel very quickly with very professional drivers. Tommy was my shuttle driver this visit and he was very good at his job and made the start of my stay perfect with an excellent lift to the hotel. Highly recommend this hotel for anyone looking to stay the night before a next day flight.

We chose this hotel for our last night in Dublin because it was close to the airport, we had an early flight, and the price included a complimentary airport shuttle. The room and bathroom were clean, and we appreciated the complimentary bottled water and the tea- and coffee-making facilities. There was, however, a minor issue with the water flow from the rainfall showerhead. Unfortunately, our experience at reception was extremely disappointing. When we arrived, the receptionist informed us that the shuttle had seats available for only three members of our group. We explained that we had requested the transfer when making the booking, 15 days in advance, and showed him the confirmation where our request was clearly stated. Nevertheless, he kept insisting that we should have requested it one day before departure—something we had never been informed about. After a lengthy discussion, I asked to speak to the manager. He replied that there was no one else and that he was the person responsible for the shuttle. He then told us, in a particularly sarcastic manner, that he would remove a family from the shuttle to make room for us and send them to the airport by taxi. He even asked us sarcastically, “Are you happy now?” The problem was not only the initial lack of available seats, but mainly the way we were treated, despite having submitted our request well in advance and having written confirmation. His behaviour was rude, sarcastic and completely unprofessional. As we stayed at the hotel for fewer than eight hours, we did not have the opportunity to use or properly evaluate its other facilities and services. Although the hotel is conveniently located close to the airport and the room met our basic needs, the way the shuttle issue was handled made our overall experience extremely unpleasant.