My first time staying here and I faced Worst experience ever. Extremely unprofessional service and severely outdated rooms. Upon check-in, the receptionist named Oumaima tried to asked me to pay a ridiculous deposit equal to the full room rate (700 AED). When I questioned this unreasonable demand, she showed zero flexibility. It was only after I got furious and demanded an immediate cancellation that she suddenly decided to talk to her manager. First, she tried to bargain by lowering it to 500 AED, and when I still refused, she magically waived the entire deposit! Why play these shady mind games with guests? Why stress customers out until the last second before doing the right thing? To make matters worse, the room quality is an absolute joke for what they charge. The place feels dark, cheap, and outdated—more like a sketchy motel than a proper hotel. You literally have to drag the heavy curtains by hand, unlike modern, truly high-class hotels in Dubai like Paramount where everything is automated and actually worth the price. Unprofessional front desk staff like Oumaima, deceptive deposit tricks, and substandard rooms. Do not waste your money here—stay somewhere else.
V Hotel Dubai, Curio Collection By Hilton
Address: Al Habtoor City, Sheikh Zayed RoadAvailability
Description
Facilities
Reviews
Wonderful hotel. Great location. Unique rooms. And a big thank you to manager Katrin for taking care of all our issues. 🙌💚
Service, staff, and room — all worth it. The staff were welcoming and attentive from check-in to check-out, and the room was clean, comfortable, and exactly what I needed. Great value for the price. Will definitely come back! Special mention to their housekeeping ( a guy ) he is very kind and caring.I try to find him and say thank you but I cant find him. Also,their coffee based drinks taste good better than some of well known brand😊
I wish to extend my deepest appreciation for the remarkable professionalism and impeccable hospitality demonstrated by the V Hotel team throughout my stay. My sincere gratitude goes to Sonam, Angelica, and Ndibulyawa, whose attentiveness and thoughtful assistance reflected true service excellence. A special mention to Mohsin from Housekeeping for maintaining the highest standards with remarkable care and precision. I would also like to commend Jhon from the Bell Desk for his seamless and courteous service, as well as Rosaline, GR Manager, whose gracious leadership and warm engagement elevated the overall guest experience. My compliments to the Lounge Executive Team — Dinupa, Khan, Gyan, and Payel — whose refined service, elegance, and attention to detail created an atmosphere of comfort and sophistication. The happy hour on the 30th floor was nothing short of extraordinary — an elevated experience in every sense, combining breathtaking views with a vibrant and luxurious ambiance. A truly special highlight of our stay was the anniversary cake, which was absolutely mouthwatering and beautifully crafted. Our heartfelt thanks to the Pastry Chef for creating such a delightful and memorable centerpiece — it added a perfect, personal touch to our celebration. I highly recommend this hotel, especially for Diamond Members. The Executive Lounge is an absolute must-visit and truly sets the experience apart with its exclusivity and exceptional service. Every interaction reflected dedication, pride, and a genuine commitment to excellence. It is rare to experience such consistency in service, and it truly made our anniversary stay unforgettable. With warmest regards, Samandar
I had a wonderful stay at V Hotel Dubai for two nights, and everything about the experience exceeded my expectations. The hotel has a great vibe, spacious and stylish rooms, and a very comfortable atmosphere that makes you feel relaxed the moment you walk in. What truly made the stay special was the staff. A heartfelt thank you to Mansi and Uvini for their exceptional hospitality. They were warm, attentive, and genuinely cared about making my stay comfortable. Their kindness and professionalism really stood out and made me feel welcomed and well looked after. Highly recommend this hotel for anyone visiting Dubai. Great service, great energy, and a team that truly makes a difference. I would happily stay here again.
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