The First Collection Marina

Update #2 Management took the matter serious and tried their best to solve it. Thanks. Update #1 for second stay as Titanium Elite A staff member called Kamal from the breakfast restaurant repeatedly engaged with us while we were eating although we asked the hotel to stop this behaviour. Not only did he asked multiple questions but also handed us a piece of paper with his name and insisted us to mention his name on Google reviews. He should honor the guest wish for privacy. Besides, there was an incident where another (worker) guest kept disturbing us at the breakfast. We left the breakfast restaurant as we felt quite uncomfortable. We reported it to the management. Stayed for 4 nights as Platinum Elite Pro: + Hamad was very polite and professional + Room had nice views and the bed was quite comfortable + Highlight was Black Smith restaurant. As the club lounge was closed they offered bites and drinks in the restaurant. All of the team working there were so lovely. Con: - No valet parking - Breakfast needs huge improvement. Food selection is quite limited and the staff working there should be trained to not approach eating guests asking for reviews with name mentions. - Pool area is clean but very small and may need some modernisation.

A Truly Unforgettable Anniversary Stay! We celebrated our first wedding anniversary at The First Collection Hotel Marina, and it was nothing short of magical. From the moment we arrived, the entire team went above and beyond to make our stay special. We were upgraded to a beautiful room, better than what we had originally reserved, and throughout the day, staff kept wishing us "Happy Anniversary" — such a warm and thoughtful touch that made us feel truly celebrated. What impressed me most was how every single staff member, from the bellman to management, was polished, professional, and clearly in the right role. It's rare to see such consistency across an entire team. Special thanks to the wonderful Egyptian lady who assisted me by phone at 4 AM on September 23rd for fixing my same day stay and check if they can make me something special — I never got her name, but her professionalism and genuine helpfulness were outstanding. Also huge thanks to Ayoub in the restaurant, Kamal, the Indian manager Thanks for the complimentary fresh juice And thanks for all the wonderful dinner staff from the host to the stewards inside the kitchen 👏🏻👏🏻👏🏻 Soliman at reception excellent service throughout our stay. One more thing worth mentioning: I accidentally left my wife's gold necklace in the room after checkout. I called the hotel, and they immediately arranged for it to be handled properly — Othman from hotel security, along with a very decent room service staff member, kindly opened the room and let me personally check and retrieve it myself. That level of trust, care, and integrity says everything about this hotel's values. This was truly a luxurious stay, and an experience I wish everyone could have. Thank you, The First Collection Hotel Marina — we will always be your loyal customers!

⭐⭐⭐⭐⭐ DUBAI Absolutely 5 stars! We had such a wonderful stay. The staff were amazing — genuinely kind, welcoming and incredibly hospitable. The food was beautiful, the rooms were very clean and comfortable, and we felt so well looked after. You truly have to be on the ground in Dubai to experience it for yourself. It is such a beautiful place, but what really makes it special are the people. Their kindness and hospitality have been amazing. Thank you for making our first stay so memorable. We would absolutely stay here again! ❤️🇦🇪

We enjoyed our staycation at First Collection Hotel. The room was clean and comfortable, and the service was great. We also loved the free access to Soluna Beach Club. The only issue was that the information from the reception was incorrect. We were told that Soluna Beach Club closes at 10:00pm but it actually closes at 6:00 pm. Because of this, we had to go back the next day. Other than that, we really enjoyed our stay and would recommend this hotel.