Ramee Dream Hotel Downtown

My experience at Ramee Dream Hotel was extremely disappointing. We spent AED 600 expecting a pleasant stay, but the service, treatment, and overall experience were nowhere near what we expected. First, we were charged an extra AED 50 because the pillow cover was dirty. I found this unreasonable and frustrating, especially when cleanliness should be the hotel's responsibility. Secondly, we were not allowed to use the swimming pool because of what the staff called the “bar policy.” However, I could see other people swimming, which made the rules seem inconsistent and unfair. If there are restrictions, they should be clearly explained to guests before they pay for their stay.The reception male staff attitude was another major disappointment. The welcome was cold and unprofessional, with no smile or friendly approach. Basic hospitality and respectful communication should be the minimum standard in any hotel.After spending AED 600, we expected good service, clear policies, and a comfortable experience. Instead, we left feeling frustrated, unwelcome, and completely dissatisfied.I personally would not recommend Ramee Dream Hotel, and I will never stay here again. The extra charge, confusing swimming pool restrictions, and poor customer service ruined our experience. Management seriously needs to improve its customer service and ensure guests are treated fairly.Very disappointing and absolutely not worth the money we spent.

⭐ 1/5 — Extremely disappointing experience Honestly, this was one of the worst stays I’ve ever had. The place was extremely dirty and full of dust. There was dust everywhere, even underneath the chair, which clearly showed that the room had not been properly cleaned. On top of that, the room was extremely hot and uncomfortable. When we went downstairs to complain, the manager in charge had an absolutely terrible and unprofessional attitude. Instead of apologizing or trying to solve the problem, he basically told us, “It’s up to you if you like your stay or not.” And what made it even worse was that when we asked about checking out early, he told us that if we were willing to pay, it was fine to check out, but if we didn’t want to pay, then suddenly it would be a problem. Seriously? So everything is okay as long as we pay? Is the money more important than the guests’ comfort and experience? There was absolutely no effort to solve the actual problems we were complaining about. We expected a clean room, a comfortable stay, and basic respect from the management. Instead, we received none of these. The cleanliness was unacceptable, the room was extremely uncomfortable, and the manager’s attitude made the whole experience even worse. I genuinely regret choosing this place and would definitely not recommend it to anyone.

Excellent location, delicious food, and great sheesha flavours! Tanatan Dubai has a wonderful ambience with live music and beautiful views. The sheesha is smooth with many flavour options, and the food is tasty and well presented. Perfect place for a fun evening with friends and family. Will definitely visit again!

Wonderful experience! The hotel exceeded our expectations with its great service, beautiful ambiance, and convenient location. We will definitely visit again. Attend one wedding they have great wedding space great food and amazing service Manager mr Kiran is the best and great person humble and nice, he helped us a lot.