Safina is the best and most wonderful chef—not just at this hotel, but among all the hotels I have visited around the world. She is a highly skilled, hardworking, and well-liked cook who always lends a hand across the entire department. She is constantly smiling, with a lovely, cheerful laugh. I wish you every success, Safina—keep moving forward on your journey!
Extremely Disappointing Experience – Poor Service and Lack of Professionalism I am extremely disappointed with the service I received at Radisson Blu. The condition of the room was unacceptable, and it took two days for the room to be cleaned. This is completely unacceptable for a hotel that carries a five-star rating. What made the experience even worse was the lack of response from the management. I submitted a formal complaint by email, yet until now, I have received no response, no apology, and no acknowledgment of my concerns. The staff’s lack of professionalism and poor communication are deeply disappointing. At the very least, I expected a proper response, an apology, and an effort to address the issue. Unfortunately, none of this happened. I genuinely question how a hotel can maintain a five-star rating while providing such poor service and failing to respond to a serious customer complaint. A five-star hotel should maintain high standards of cleanliness, professionalism, and customer care. Based on my experience, the service was completely unacceptable and deserves zero stars. I would not recommend this hotel to anyone unless significant improvements are made to its housekeeping standards, staff professionalism, and complaint-handling process. This experience has seriously damaged my confidence in the hotel, and I expect the management to take customer complaints seriously rather than ignore them.
During our exploratory visit to Ajman, we had a very pleasant stay at Radisson Blu Ajman. Special thanks to Khadija for her exceptional hospitality and professionalism. The hotel offered excellent service, comfort, and a peaceful atmosphere. The only area for improvement would be the cleanliness of the carpets. Overall, a 10/10 experience. Thank you to the entire team!
We had a very nice experience—the place, the food, and the relaxing time we were looking for during the weekend were all wonderful. Madan and Ajay were incredibly accommodating and kind, assisting us from the moment we made our booking until we met them at the hotel. The food was great, the ambiance was lovely, and the overall experience was truly relaxing. We will definitely come back again!
recently stayed at the Radisson Blu Hotel, Ajman, and it truly exceeded my expectations. From the moment we arrived, the sudisha and subash made us feel incredibly welcome — special shoutout to the warm greetings at the door and the helpful team throughout our stay. Everyone was friendly, professional, and genuinely eager to ensure everything was perfect. The hotel is very well located, close to City Centre Ajman, shops, restaurants, and the beach area — super convenient without being in the middle of chaos. The rooms are spacious, modern, and spotlessly clean, with comfortable beds, great views, and all the little touches like fast Wi-Fi and good amenities. Breakfast was a highlight — a generous spread with plenty of fresh options, international dishes, and good quality that kept us fueled for the day. The pool area and fitness facilities were also impressive, clean, and relaxing. Overall, it's a fantastic 5-star experience at great value. The combination of excellent service, comfortable rooms, and convenient location makes it ideal for both leisure and business travelers. We'll definitely be back on our next visit to Ajman! Highly recommend — 10/10 from us! Thankyou Kamal and jafar for helping us find a ride back home.
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