Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa, An Ihg Hotel

We were lucky to stay here for ten nights from October first and could not feel more blessed. We travel a lot but have never stayed at an Intercontinental Hotel before, if this is their standard it is extraordinarily high. Every aspect of customer care is their highest priority. We are not rich, we are not showy, we do not drink yet somehow staff made a point of greeting us by our first names (prefaced with Mr or Miss when they felt necessary), this really made us feel special and like valued guests. The property is big, as are the grounds, yet never felt crowded, and are all perfectly maintained. It seems somehow wrong to single out individuals for recognition (as even the groundsmen took time, in scorching heat, to smile and greet us) but I will try; Emmanuel (the pool attendant) for refreshing our sunbeds as we lunched, Ridho the head(?) barman at Sahar for troubling to bring drinks to our beds as we lay browning and melting (always with a quiet courtesy), SuSandi and the other hosts at the main restaurant who were all pure perfection and genuinely wanted each experience to be as great as it possibly could be. Abdelrahman (main restaurant) the fastest, friendliest, most tireless waiter any restaurant could ever dream of, who ensured drinks arrived almost as we ordered and that our table was immaculate at all times. Limbu for his quiet oversight of the terrace and snatched conversations in his furiously busy role. The chefs, sous chefs, chefs de parti etc. who delivered brilliant, varied and world class cuisine three times a day each and every day. Kiran and Syam for being perfect gentlemen and restaurant hosts. The unseen but vital room cleaners who did little things like extra teas and caffeinated coffees in addition to making our sumptuous room spotless for each return. I know I have missed many names from this list, it is hard to identify individual diamonds in such a glittering scene. I worried about all inclusive food (I shouldn't have), i worried about a large hotel as we usually go boutique (I shouldn't have). Thank you to all of you at Intercontinental Ras Al Khaimah, you should be very proud of yourselves and how much happiness you give to others.

I would like to give a special thanks to these two amazing team members for their outstanding service. They were incredibly kind, attentive, and thoughtful throughout our experience. Their attention to detail and genuine care made us feel truly welcomed and well taken care of. Their professionalism and exceptional hospitality really stood out. They are a real credit to the hotel, and I truly appreciate all their efforts. Thank you for making our stay so wonderful! ⭐️ Really thank you Amoon and Limbu

Our vacation in intercontinental was great-we got chance to enjoy both club pool and main pool. Newly renovated main pool is excellent. Food was amazing. Main restaurant staff always supportive and attentive to our needs. Rooms also spacious and clean thanks to cleaning staff. Kids play area is very clean and staff really friendly. Melani nishadi kin appreciate your patience and effort. Love the beach as well. We will looking forward to seeing you again.

We had an amazing stay at InterContinental Ras Al Khaimah Resort & Spa, Mina Al Arab. From the very beginning, Nayoo made a wonderful first impression by handling our reservation with exceptional professionalism and care. Together with Manager Mohammed, she quickly resolved our booking issue, and her kindness and dedication made us feel valued even before we arrived. On arrival, Jessica gave us a warm and seamless check-in despite the resort being busy. Her professionalism, friendliness, and attention to detail, along with our upgrade to a beautiful Club Suite, made our stay even more memorable. Jessica also made our checkout just as smooth and pleasant, ending our holiday perfectly. A heartfelt thank you to Mycah, Pema, Dianne, and Syam for their outstanding buffet service, the wonderful Club Lounge team, and Rakesh Yarrarapu, Sasha, Biju, Lady, and the entire poolside team for their exceptional hospitality. The beach and pool were beautiful, and the burger at Naha was honestly one of the best we’ve had in the UAE. A special thank you once again to Nayoo and Jessica for making our experience truly unforgettable. We have already recommended the resort to our friends and family, and we look forward to returning again soon.