Very disappointing experience. I paid for a full month of parking, but after just two weeks, the hotel called me and asked me to remove my car because they would no longer be responsible for the parking. Finding parking in this area is already extremely difficult, and the least they could have done was let me stay until the end of the month. I was offered a partial refund, but was told it would take 15 working days to process. It’s not about the money, but the way the situation was handled. A little professionalism and consideration for customers would have made a big difference.
Four Points By Sheraton Sharjah
Address: King Faisal Street, Al QasimiaAvailability
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Facilities
Reviews
I had a really pleasant experience, thanks to Ashish and Anith. They were so friendly, welcoming, and genuinely helpful throughout my visit. I really appreciated how comfortable they made us feel and how patiently they assisted with everything. Their warm and positive attitude truly stood out. Thank you both for the wonderful service!
Ashish and Anith are always so welcoming, friendly, and attentive whenever we visit the hotel. They take the time to understand our concerns and requests and make every effort to address them promptly and give them the right priority. Their professionalism, positive attitude, and willingness to help truly make us feel valued and well taken care of. They consistently go above and beyond to ensure a smooth and pleasant experience for guests. Their warm hospitality and excellent customer service make a great impression, and we truly appreciate their dedication and support. They are definitely an asset to the hotel and deserve special recognition for their outstanding service.
This hotel was absolutely fantastic! ❤️ The staff were so helpful, respectful and caring. They looked after me so well and made sure I was comfortable, especially knowing that I am Deaf. 🤟❤️ I’m really going to miss this hotel! I loved having breakfast there every morning and enjoyed every moment of my stay. 🥹☕🥐 A big thank you to all the staff for everything. I truly appreciate your kindness and care. ❤️🙏
I had an excellent stay at Four Points by Sheraton Sharjah and would highly recommend this hotel to anyone visiting Sharjah. From the moment I arrived, the service was outstanding. A special thank you goes to Ahsan at the reception, who was incredibly professional, welcoming, and helpful throughout my stay. He made the check-in process smooth and efficient and continued to provide excellent assistance whenever needed. I was also pleasantly surprised to receive a complimentary upgrade to a spacious One-Bedroom Suite on a higher floor, which offered a fantastic view of the city. The suite was comfortable, well-maintained, and made my stay even more enjoyable. The hotel itself is clean, well-managed, and conveniently located, with friendly staff who genuinely care about guest satisfaction. Thank you to Ahsan and the entire team for making my stay memorable. I look forward to staying here again in the future.
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