Availability
Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and shuttle amenities for your ease in navigating around Dubai.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Crowne Plaza Dubai Deira By IHG have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Crowne Plaza Dubai Deira By IHG as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Crowne Plaza Dubai Deira By IHG, featuring halal choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Crowne Plaza Dubai Deira By IHG.Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
This is a slightly older Crowne Plaza in Dubai, but is now investing in renovation and upgradation. Rooms are large & comfortable with excellent amenities. Overall Hospitality is great, particularly by the Front Office and by IRD. Particular Mention must be made of outstanding guest management by Ms Rona (Front Office) & supported very well by Ms Julia, as also by Chef Mushtaq, Chef Neeraj, Mr Harvi, Ms Tara, Ms Leonie & Ms Marseil (all from IRD). Their Collective efforts made for a very enjoyable stay. Housekeeping by Tarabahadur was tidy and punctual.
Overall, a very pleasant stay.
We had a wonderful stay at this hotel! The room was clean, comfortable, and well maintained. The staff were all friendly and welcoming, making us feel at home from the moment we arrived. A special thank you to Roha, Kevi Aru for the excellent service and kindness throughout our stay. She was always helpful, professional, and made sure everything was perfect for us. Highly recommend this hotel, and we would definitely stay here again!
⭐☆☆☆☆
I had booked 3 nights to stay at the beginning of June but decided to leave after the first night. Unfortunately, our experience at this hotel was extremely disappointing and did not meet even basic expectations.
The customer service was poor from the beginning. Many staff members came across as rude, unfriendly, and uninterested in helping guests. One example is when my family went to the pool and pool towels were finished. I was told by the staff member by the pool to use my towels in the room and that I could request other towels to housekeepers. When I requested clean towels, the housekeeper (who was on his phone watching videos in another room , rather than cleaning) scolded me , saying that “room towels are not to be used at the pool!!”
Rather than feeling welcomed, we often felt like an inconvenience whenever we asked for assistance.
The rooms were very old, poorly maintained, and noticeably dirty. Housekeeping standards were far below what we expected, with cleaning appearing rushed. I work in 2 hotels and the service offered here is unacceptable. This hotel is not up to IHG standards. The overall condition of the property gave the impression that maintenance and cleanliness are not priorities.
The food was also disappointing and did not live up to the standard advertised by the hotel.
Breakfast should be ready at 6:30 and at 7 the buffet was still not ready. When we asked for serving tongs at 7:10, the waitstaff huffed and seamed irritated with our basic request.
In addition, we experienced several uncomfortable interactions while ordering meals. On multiple occasions, the chef appeared to ignore our eggs orders. Whether intentional or not, this created a very negative impression and made us feel disrespected.
Overall, this hotel fell well short of expectations in terms of service, cleanliness, maintenance, and dining quality. We would not choose to stay here again and hope management takes guest feedback seriously to address these issues.
The receptionist was nice to talk to. The room they give was nice and big. I like the washroom because it was really clean unlike other hotels which are dirty. When you need something and you call them, they give your request immediately. We enjoyed our stay here and we plan to come back again but this time for 2 to 3 days. highly recommend this hotel.
I had a fantastic dining experience. The food was delicious, fresh, and beautifully prepared. Every dish was flavorful, well-presented, and exceeded my expectations.
A special thanks to Jinky, Harvey, and Angelica for providing exceptional service. They were warm, friendly, and attentive throughout our visit. Their professionalism, positive attitude, and willingness to assist made us feel welcome and well taken care of. They consistently checked on our table and ensured everything was perfect.
Their excellent customer service, combined with the amazing food, made this a truly enjoyable experience. I highly recommend this restaurant and look forward to coming back again. Thank you, Jinky, Harvey, and Angelica, for making our visit memorable!
