I would like to leave a glowing review for Mr. Rohit, the Restaurant Manager at Citymax Hotel business bay, for making our daughter’s birthday celebration truly memorable! We celebrated our daughter’s birthday here last week, and words cannot express how wonderfully Rohit coordinated everything and ensured the entire event went smoothly. His support, attention to detail, and warm hospitality made the occasion special for us and our guests. The food was absolutely delicious, and all our guests were delighted with both the quality of the food and the overall hospitality. Everything was handled beautifully, allowing us to relax and enjoy the celebration with our family and friends. We booked the City Cafe restaurant exclusively for our event, but the hotel offers other venues as well. I am confident that whichever venue you choose, you can expect the same excellent service and hospitality. A big thank you to Rohit and the entire team for making our daughter’s birthday such a wonderful experience. I would highly recommend Citymax Hotel to anyone looking for the perfect venue to celebrate a special occasion.
Citymax Hotel Business Bay
Address: Al Khaleej Al Tejari 2 StreetAvailability
Description
Facilities
Reviews
Highly recommended — Citymax Hotel Business Bay, Dubai! 🇦🇪 This is our third time staying here, and we always have a great experience. The hotel is clean and comfortable, with a nice ambiance, good food, and very affordable prices. A special thank you to Eddie at reception for being so friendly, attentive, and helpful. We also appreciate the entire staff for their warm hospitality and excellent service. Great hotel, great food, great service. We’ll definitely be back! ❤️
We had a wonderful stay at the hotel, and the experience was made even more special because we were celebrating a birthday. 🎂✨ A special thank you to Sanjay from the Front Office, who truly went above and beyond to make our celebration memorable. His warm hospitality, attentiveness, and genuine effort made us feel very welcomed and valued. The entire team was friendly, professional, and accommodating, but Sanjay deserves special recognition for making our birthday celebration extra special. ❤️ Thank you for the exceptional service and for creating such a beautiful and memorable experience. We truly appreciate it and will definitely be back! 🌟
Stayed here for over a week. The location is convenient, and the lifts are fast. A special appreciation to the housekeeping and security teams. Both were consistently polite, professional, and helpful throughout my stay. They are a credit to the hotel and contributed positively to the overall experience. The main challenge is parking. Spaces are very limited and extremely narrow. Guests arriving by car should be aware that parking is subject to availability, and finding nearby parking can be difficult. The reception experience was below expectations. Interactions lacked warmth and hospitality, and the overall service felt indifferent rather than guest focused. The bathroom is compact and remains wet for a long time after shower use. Overall, the hotel benefits from its location and the dedication of its housekeeping and security staff, but improvements in front desk service and parking management are needed.
Stayed at Citymax Business Bay recently. The rooms were mediocre and felt below expectations even for the price, and the overall experience was disappointing due to the service. Room service was extremely poor. Calls to the lobby and room service often went unanswered, and even when someone answered, they would promise to get back to us and never did. It was frustrating having to repeatedly call for simple requests. Another disappointment was that the swimming pool was closed for maintenance during our stay. While this may have been mentioned somewhere in the policies, it was not communicated clearly before arrival, which was misleading. The hotel fell far short in several areas. The staff responsiveness, customer service, and communication were unacceptable and made the stay unnecessarily frustrating. Based on this experience, I would not choose to stay here again and would not recommend it to other
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