Al Habtoor Polo Resort

I had a wonderful stay at Habtoor Polo Resort. A special thank you to Oppong from the evening team for the warm welcome, kindness, and outstanding service. The evening staff was always friendly and helpful, housekeeping kept my room spotless every day, and the resort was peaceful and relaxing. Your outstanding hospitality made this an unforgettable experience. I highly recommend Habtoor Polo Resort and look forward to coming back! Ms Ilham.O

We celebrated our son’s birthday party at Oasis Pool Bar, and honestly it was a wonderful experience from start to finish. The setup, service, and overall arrangements were very well organized. Tariq and the entire team were extremely helpful, attentive, and professional throughout the event. They made sure all our guests were comfortable and everything was running smoothly. The kids really enjoyed the pool and the atmosphere, while the adults were able to relax and enjoy the celebration. We received many compliments from our guests about the venue and hospitality. A big thank you to Tariq and the Oasis team for making our special day memorable. We will definitely come back again and highly recommend this place for family events and kids’ parties.

We had a wonderful experience at the swimming pool during my daughter’s birthday. The staff were amazing, just as they are every time we visit. A special thank you to Sajjawal for the outstanding service and professionalism always shown. Also, well done to the lifeguard for being so attentive, caring, and always going beyond their duties to keep everyone safe and comfortable. Excellent service and a truly dedicated team!

I want to take a moment to specifically recognize Kaoutar at Al Habtoor Polo Resort, because she truly made our entire experience. From the moment we had any concerns or requests, Kaoutar handled everything personally, professionally, and with genuine care. It’s rare to come across someone who not only listens but takes full ownership of ensuring guests feel heard and taken care of. Every issue we had was resolved efficiently, and she went above and beyond to make sure we were comfortable and happy throughout our stay. What stood out most is her attitude — always calm, attentive, and solution-focused. She didn’t just do her job, she elevated the entire experience and turned what could have been stressful moments into seamless ones. Honestly, Kaoutar is a huge asset to the resort and represents the level of service luxury hospitality should strive for. She absolutely deserves recognition and should be promoted, as her dedication and professionalism do not go unnoticed. Thank you again, Kaoutar, for your exceptional service — you made a real difference to our stay.