Southern Sun Dar Es Salaam

Our hotel stay was awesome. From the moment we entered, all through the 3 days and nights. I especially want to highlight the exceptional, professional, warm, welcoming, friendly and sparkling service of Southern Sun Dar es Salaam's staff. Iddy, in the foyer and then, most definitely, restaurant manager Martin and his staff, Veronica, Mgaya, Atu, Jamila and Hawa at the front desk. I did not get the other men and women's names, the pool guys ... the chefs ... I can go on. But I include them in my compliments. I want management to note that each one of these people are gold. This industry is a demanding one on employees, but your staff goes above and beyond. And think outside the box. I hope and trust that you consider boosting their careers as time goes by and it be reflected in adding value to their respective employment income contracts. The Southern Sun chain is extremely lucky to have them in your employment. From a very happy Cape Town tourist.

My stay at the Southern Sun Hotel Dar es Salaam has truly been one of the best hotel experiences of my life. As I arrived in Dar es Salaam I had an accident, which required an accessible hotel stay. I was honestly nervous about finding a hotel. I called several places and many did not have accessible rooms. Because of my injury and not having full use of both legs, accessibility was not just a preference, it was a necessity. I was worried about how I would manage. From the moment I arrived, those worries disappeared. My room was absolutely accessible and exactly what I needed before going in for surgery at a nearby hospital. I could move around comfortably, use the bathroom without difficulty, and get up and down safely. It made such a difference during a very stressful time. What stood out even more than the room was the incredible service. Every single person I encountered was warm, kind, and attentive. The front desk staff were welcoming and genuinely caring. I have stayed in many hotels, but I have never experienced this level of sincere concern for my well being. The staff in the dining area noticed that I needed a chair with arms. After the first morning, they had one ready for me each day at breakfast without me even having to ask. That kind of thoughtfulness meant more than I can explain. While I have been in Dar es Salaam for medical treatment, members of the hotel staff have checked in to see how I am doing. After my first surgery, they even came to visit me at the hospital and brought a beautiful fruit basket. I have never in my life experienced that level of hospitality and genuine kindness. I am so grateful. During a very difficult and emotional time, they made me feel like I was not alone. They made me feel like I had family here. The hotel itself is extremely clean, the facilities smell wonderful, the food was delicious, the breakfast had many delicious options and everything is well cared for. But it is the people who truly make this place special. I actually plan to return before I leave Dar es Salaam, just to stay again and see everyone before I head back to the US. That says everything. Thank you, thank you, thank you. I recommend this hotel one hundred percent.

LEGENDS, ALL OF THEM. our flight was cancelled and at least a hundred people descended on this hotel at around midnight! Dinner was served by the super helpful staff. Food choice was excellent and the food was so tasty! I would definitely come back again. Huge buffet available for breakfast, lunch and dinner. Has to be one of the best run hotels I have been to ! Really so impressed with the staff! Tanzania and Zanzibar you have been sooooo good!

I loved the kind staff and how they kept their rooms clean. Big up to housekeeping. I'll definitely visit again 😚❤️