I had a wonderful stay at this hotel! The room was comfortable, and the overall experience was great. Special thanks to Bình Nhi for her excellent service and helpfulness in arranging my room upgrade. She was very friendly. Highly appreciated and highly recommended!
My family stays at this hotel almost every time we visit Da Lat. It's a great place for a relaxing getaway. The villa is spacious, clean, and well maintained. The only downside is that the soundproofing could be better. A special thanks to Vu, the bellboy, who was incredibly friendly and helpful. He assisted us with the electric buggy service and our luggage throughout our stay. He also has amazing photography skills and helped us take some fantastic family photos. His excellent service made our stay even more enjoyable. Highly recommended!
Had a wonderful stay! The villa was spotless, beautifully maintained, and offered a perfect view. The peaceful atmosphere and stunning scenery made our stay truly memorable. Highly recommended!
Such amazing place! It’s exactly Wonderful Dalat. The view from your room looks like you are somewhere in Switzerland or in Europe. Good service. Good room. And for people who lives in Asia long time, you will find a bathtub! You may take a bath with nice view 😉 A lot of different attraction at the hotel and near it. Highly recommended!
❌ Do not stay here if service, organization and decent food matter to you 🤡 Even in a five-star hotel, you may be given the wrong shuttle location, which can leave you at night in a dark area without proper coordination. 🚌 The staff handles problems unprofessionally. We stood for 40 minutes at night in a cold forest area, trying to sort out the shuttle situation, only to be told that nobody would come to pick us up and that we had to take a Grab at our own expense. Getting a Grab outside the city late at night was not easy. After this situation, our sense of safety and trust in the staff was completely lost. 🍽️ Restaurant service is weak: waiters ignore guests, and communication in English is almost non-existent. 🍰 Afternoon tea (for an extra charge) was a disappointment: very slow service, no decoration or presentation like in the advertising. You are simply served a teapot and food that feels like breakfast leftovers — cheap and low-quality pastries. 🥘 The food in the restaurant in general is very mediocre. Breakfasts are not tasty and absolutely not at a five-star level. Because of the food quality and service, we decided not to have dinner at the restaurant at all and went into the city instead, even though I am personally not a picky eater. Pros: ⛰️ The room itself was genuinely beautiful — comfortable mattress and a nice view. It is clear that the территория is well maintained. 🎡 The staff in the amusement park area were polite and friendly, and we truly enjoyed spending the day there. The team there did their job well. Unfortunately, the hotel staff and overall service completely ruined the experience. The staff tried to apologize and offer compensation, but we refused. I was very stressed and cried in the cold forest. Money and handouts will not bring me back to peace. My vacation was completely ruined. I don’t think we would want to come back despite the beautiful scenery. It is better to visit only for the park during the day.
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