Edge Rotana Sea Beach

We had a fantastic time at Sea Beach Edge by Rotana and honestly couldn’t have asked for a better holiday. From the moment we arrived, everything felt comfortable, welcoming, and well organized. The resort has a beautiful atmosphere, the rooms were clean and comfortable, the food was enjoyable, and the staff were always kind and helpful. You can really see that the team puts a lot of effort into making guests feel happy and relaxed. A big shout-out to the Animation Team! They were one of the highlights of our stay. Their energy, sense of humor, and positive attitude made every day more enjoyable. There was always something fun happening, and the evening entertainment was great. They knew how to involve guests, create a good atmosphere, and make everyone feel welcome. We created some really nice memories during our stay and were genuinely sad to leave. Thank you to everyone at Sea Beach Edge by Rotana for making our holiday so enjoyable. Highly recommended! We would happily come back again. 🌴☀️❤️

Great location and fantastic facilities. The only downside was being given a triple room for a four person group. However, this was down to our tour operator, On The Beach. Adel Zarzour, the barman for the club area, really went above and beyond to make our stay the best it could be. Great interaction with the guests and a real credit to the hotel. In fact, every team member we interacted with was great.

Very good hotel. A special thanks to Muhammad Gamal, who was very kind, respectful, and helpful. He paid attention to every detail and made sure everything was perfect. I highly recommend this hotel, especially if Muhamed Gamal is on the team! Every day he created magic with towels which made kids happy. ❤️

Overall, the hotel was well located and had its own safe lagoon. The entertainment programme was good, and it was clear that the animators and performers were trying to engage the guests and create a positive atmosphere. However, this is where the positives ended. The main disadvantages were as follows: The food was poor and of low quality. Not only was there very little variety and if some of it finished, we were waiting for ages, but guests also had to walk between different floors and across a very large area just to collect food. The hotel and its restaurants are clearly not designed for the number of guests staying there. Although there are restaurants on two floors, many dishes were also served outside and in different locations, which made the whole dining experience inconvenient. The staff were very inconsistent. Some members of staff were friendly and helpful, while others were rude and unprofessional. At the lobby bar, some bartenders appeared to be working while drunk and were even throwing ice at children's faces. One of the most frustrating issues was the way guests were served at the bar. Even when standing in a queue and following the queue, you could simply be ignored, while local guests were served out of turn regardless of when they arrived. This was extremely irritating. Also, when ordering a cocktail that another member of staff had made only recently, some bartenders would say that the cocktail was not available. However, as soon as a local guest asked for the same cocktail, it was made for them. This happened several times and gave the impression that some staff were simply too lazy to make cocktails and preferred to say that they were unavailable. The hotel itself is very old. The renovation in 2019, which is mentioned online, does not appear to reflect the actual condition of the hotel. It is possible that some buildings were constructed or renovated around that time, but these appeared to be used by a separate company and occupied mainly by guests from the Eurasian or Eastern Europe region. The rooms, furniture, decoration, air-conditioning units and general condition of the hotel were very outdated. It felt as if we had gone back 20 years. The water slides were switched off from 13:00 to 15:00. It was unclear why this was necessary, and none of the staff could provide a clear explanation.