It would have been helpful to explain in the booking that the driver would be outside of baggage claim.
About Activity
What's Included
Includes
- Vehicle with air conditioning.
- Private transfer from the airport to the hotel.
- Internet connection via satellite during transport.
- Airport reception.
- Comfortable transport.
- Private transport.
Excludes
- Tips, which are at the discretion of each traveler.
- Foods and drinks not mentioned previously.
Departure & Return
Departure Point
- • Our team will be waiting for you at the airport with a sign with your name. • Your driver will wait up to 60 minutes after your flight's confirmed arrival time. • Correctly inform the arrival time and flight number when making the reservation. Our team will track the flight and can wait in case of delays. • If your flight is delayed or changes its schedule, it is important to contact our team as soon as possible to check the possibility of rescheduling the transfer. • It will not be possible to make modifications after the vehicle has arrived at the airport and started the waiting period. After 60 minutes of waiting, the driver must leave the airport and the reservation will be considered NO SHOW, with no right to a refund, since the service will have been made available and the maximum waiting time will have been met. • The service price includes transportation from Alejandro Velasco Astete International Airport to hotels located in the central area of Cusco. If you have doubts about the location of your hotel or wish to confirm if the address is within the coverage area, contact our team before making the reservation. • This service is only for the one-way transfer, from the airport to the hotel. If you wish to hire the return transfer as well, a new reservation will be necessary. Contact our team if you need assistance.
Itinerary
Our team will track your flight information and will be waiting for you at the airport to accompany you to the private vehicle and take you directly to your hotel.
After the confirmed flight arrival time, your driver will wait for up to 60 minutes at the airport.
If you need a different pickup schedule, contact our team to check the possibility of making the adjustment.
Meeting and transfer point:
The transfer will take place from the meeting point indicated at the airport. After collecting your luggage, our team will be waiting for you with a sign that will have your name.
Language Offered
Additional Info
Cancellation Policy
Reviews
Perfect airport transfer. Easy peasy.
It was a great experience. Everything occurred according to the plans. Our guides were great! Cristian, Albert, Reinaldo, Armando, Luis! The food and accommodation was also great! I truly recommend book the Salkantay trip with Machu Pichu Viagens!
Amazing trip! Really well organized, perfect!
Good services, Raul was very attencious
Had an excellent and very smooth experience. Was nervous about being in a new place, but they made it very easy.
The personal seems very professional
They were on time and helped us get to the hotel with no issues
They were a great help, assisted with everything. Also, on time.
I would use them again. I enjoyed the trip it was great. The group I was win had no problem and enjoyed the experience.
On time pickup ! And names were very clear!
We got in the car and the tour guide was great, giving us information of the town (recomendations) and tips
Our van was available as soon as we landed at the airport. The van was very clean and the crew was kind. Definitely recommend.
It was nice to have someone pick us up. We were a group 7 and had a nice van. They were in constant communication via WhatsApp which was nice because our plan was a little delayed so even though we didn’t connect right away it was only 5 min before we met up with our driver.
All details on point, explained, su Marized.and plenty of time to ask questions
Flor was very nice and prompt to pick us up. Recommend them for service again
Flor was very nice. The driver was fast and professional.
Raul is a very helpful guide! Very caring and supportive.
Pick up was on time and explanation of the tour was great! We were given all tickets and details for the duration of our tour!!
Raul is the best! Definitely recommend his services!
Very good experience, nice reception
Great experience. Well explained.
Mucho bueno, congratulations
Good explanation. Everything was clear
Good organization by Machu Picchu Viagens.
Tour operator's logistical handling of our transportation, communication skills pre-arrival, coordination prior to our arrival, handling of our pickup, and confusion during our pickup led to this rating. Driver was outstanding. but the company managing the business, not so great.
Excellent experience! Instructions were clear and staff very nice. Highly recommend
Very easy and on time! Great communication.
Really great experience overall. Raul was a wonderful guide and gave us a very comprehensive experience. Super recommend him!
The guide Crismar is very charismatic and explained everything to us.
Crismar is the guide name that came and explained the visits with us. To make things simple and know the steps of the visit.
Friendly and on time. Safe drive into town from the airport about 20 min. Comfortable van.
Very good experience and the lady is very polite
It was all great! They were waiting at the airport, communicated everything and explained the entire itinerary. highly recommended
Very easy pick-up from CUZ airport to my hotel in the city. Bryan and the driver (sorry, I don’t know his name) took good care of me and made sure I was comfortable dealing with the high altitude and high traffic. I would highly recommend this company for your transfers.
It was great experience and he was very helpful with recommending places to eat and visit!
The shuttle service is very good; they're punctual and friendly.
Comfortable, clean, and calm ride from the airport.
Amazing experience ! Great hospitality and service ! Jenny was super hospitable when we arrived !
Super friendly staff! The only way to travel from the airport!
They communicated well and were on time for both our transfer to and from the hotel. The vans were large and comfortable
Communication via WhatsApp was convenient. Clear instructions were given. Driver wasn’t right at exit when we exited airport, but he arrived within a couple minutes once I informed via WhatsApp that we had our luggage and were exiting. Vehicle was comfortable. It was nice to have transfer pre-arranged as we arrived 9:00pm after a long travel day. Would recommend!
Jenny was an excellent guide. Driver was very helpful also. Will use this service on our return trip to airport.
On time and very friendly!!!!
Amazing!!!!! Very comforting and welcoming pick up from the airport! Highly recommend
Yeni was excellent. Very punctual and helpful. 5 stars!! Would recommend highly!
Very friendly staff, punctual and professional. Perfect for secure transport.
Booked a last minute transfer and they were quick to respond. Ride to the airport was on time, friendly service and clean vehicle. Highly recommend!
Wonderful reception and the tour was thoroughly explained. Great service so far. Looking forward to this fabulous trip. Peter is a great asset to this company
Tivemos uma ótima experiência. Tudo aconteceu conforme o que foi fechado, sem nos preocuparmos com nada. Gostaria de falar dos funcionários RAUL que nos deu todo o apoio desde a chegada até a nossa saída, sempre prestativo e nos ajudando a qualquer hora, um excelente profissional. Outra funcionária foi a guia DIANA que nos explicou tudo, deu dicas e sempre nos ajudando na visita a Machu Pichu. Recomendo muito os 2, são excelentes profissionais.
Monday through Friday 9 am to 7 pm EST
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