Wonderful service!! Recommend!
About Activity
What's Included
Includes
- Vehicle with air conditioning.
- Private transfer from the airport to the hotel.
- Internet connection via satellite during transport.
- Airport reception.
- Comfortable transport.
- Private transport.
Excludes
- Tips, which are at the discretion of each traveler.
- Foods and drinks not mentioned previously.
Departure & Return
Departure Point
- • Our team will be waiting for you at the airport with a sign with your name. • Your driver will wait up to 60 minutes after your flight's confirmed arrival time. • Correctly inform the arrival time and flight number when making the reservation. Our team will track the flight and can wait in case of delays. • If your flight is delayed or changes its schedule, it is important to contact our team as soon as possible to check the possibility of rescheduling the transfer. • It will not be possible to make modifications after the vehicle has arrived at the airport and started the waiting period. After 60 minutes of waiting, the driver must leave the airport and the reservation will be considered NO SHOW, with no right to a refund, since the service will have been made available and the maximum waiting time will have been met. • The service price includes transportation from Alejandro Velasco Astete International Airport to hotels located in the central area of Cusco. If you have doubts about the location of your hotel or wish to confirm if the address is within the coverage area, contact our team before making the reservation.
Itinerary
Our team will track your flight information and will be waiting for you at the airport to accompany you to the private vehicle and take you directly to your hotel.
After the confirmed flight arrival time, your driver will wait for up to 60 minutes at the airport.
If you need a different pickup schedule, contact our team to check the possibility of making the adjustment.
Meeting and transfer point:
The transfer will take place from the meeting point indicated at the airport. After collecting your luggage, our team will be waiting for you with a sign that will have your name.
Language Offered
Additional Info
Cancellation Policy
Reviews
He talks portuguese and english, and is very kind
Very friendly and informative.
Friendly and answered all my questions
This airport transfer can only be rated positively. Even before the pickup, there was good contact via WhatsApp. I was picked up at the airport on time.
I do not recommend this company. We arrived from Brazil directly to Cusco on an Avianca flight, which was delayed about an hour. In addition, the immigration was extremely full, which took us an additional hour to leave the airport. When we arrived at the landing area, there was no one from the agency waiting for us. The company did not even track the status of the flight or considered the time it took to pass the immigration, which is quite common on international flights. The worst part is that the airport does not offer free Wi-Fi. I was just with my 10-year-old son and we were completely lost, without any guidance. I had to hire an internet package to get in touch with the company. Only then did I find out that the driver was waiting inside the van, in the parking lot, and that no one would do the reception of the passengers. At no time were we informed that this would be the procedure. If we knew, we'd have gone straight to the parking lot, avoiding all the mess. To my surprise, as soon as we arrived at the hotel, exhausted from the trip, we had barely finished check-in and we were already asked to do an evaluation of the company. I found this attitude completely inappropriate, because at that time we had not even received the services contracted and we still did not know what the experience would be during the trip. Unfortunately, the lack of support became evident from the first contact and this was only the beginning of the problems we had with the company throughout the trip. For all this, I do not recommend.
Excellent attention and explanation from Ishmael and driver Wilber very attentive on the way.
Excellent service from Christian
Fantastic experience, super polite and inquisitive. And very punctual.
Ismael was very attentive and helpful, as well as the driver Fred
We were very well received in Cusco by Ismael and Fred da Machu Pichu Trips. Great!
Perfect. If you don’t want to stay calm and enjoy the tours to the fullest, count on them. Take care of everything, be punctual, cordial and pass all the details in advance in a great organization.
Punctuality, care and cleanliness of the vehicle.
Very attentive and helpful staff
Very friendly and welcoming. Great information.
Very welcoming and warm those who received us. Great service.
The employee Isabel received us very well, super cordial, explained to us all the details of our trip and helped us until the time of check-in. Made us feel safe by giving us all the information, maps, tickets we needed for our stay in Cusco. Thanks!!
Great transfer service. They searched on time at the airport and quickly left at the hotel, along with all the necessary information and tickets.
We were very well served. All perfect.
Monday through Friday 9 am to 7 pm EST
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