Humantay Lagoon

I had a great experience booking my tours with Inti. The staff is extreamly friendly and helpful ! I can obly recommend booking your tours with them. Also really helpful in time of crises !

We did 3 tours with Inti Paradise... Humantay Lake: This tour was well organised and fun. The guide was attentive and it was a fun experience. The hike itself was pretty tour due to altitude but the view at the top was incredible. Rainbow Mountain: This tour was well organised as well. Great choice for buffet lunch (I’m vegetarian). Guide was great, mountain was beautiful. Again, a tough hike at altitude. Machu Picchu: We chose the van option that drives 7 hours to reach hydroelectrica which you much then walk the 3 hours to Aguas Caliente. The van was cramped for 17 people and there was no air conditioning (very hot at the back). After the walk we were told to meet in the square to find our guide. This process was very unorganised and we waited for 40 minutes, asking different people if they were our guide. Eventually a woman who had been stood there all along playing a game on her phone came over to us. We were given our ticket for Machu Picchu and hotel directions for Hotel Del Sol. When we arrived at the hotel there was an issue with the room (2 single beds instead of a double), we asked to move and were given a room upstairs again with 2 single beds. This room had an en-suite bathroom and the water for shower was freezing cold. We were moved again finally to a double bed room with another en-suite but the toilet was broken in that room. We decided to use that bedroom and we were to use the bathroom from the other room (hot water had been turned on). This meant we had a key for each room. In the morning I unlocked the other room with the key to use the bathroom and there were guests sleeping in the beds. THIS IS ABSOLUTELY UNACCEPTABLE! I immediately left and therefore had to use the broken toilet in our own room. There was also a powercut in the morning which seemed to only effect our hotel. Horrendous place to stay! The evening before we were given dinner in a restaurant which was incredibly rushed. The 2 course dinner was small and did not include any drink, we had to pay for a soft drink/water. After the dinner we went to get a pizza because we were still hungry. The hike to Macchi Picchu and tour around the pace was great despite the heavy rain and mist. However the breakfast I was given for that day included a meat sandwich when I specifically asked for vegetarian. This meant I didn’t eat anything until lunchtime and we were up at 5am. Overall I wouldn’t recommend booking this tour with Inti Paradise as it was completely unorganised and felt like the guests were not considered at all. We paid a lot of money for the inconvenience of a poor hotel and rubbish meals.

Excelent tour Company Guias Staff All The journey to salkantay trek was well organized in details and nothing to change I truely Recomend them

We booked with them to go to Rainbow Mountain. We were staying a little out of the city center but the guy who sold it to me called the owner, she gave him the green light so we were supposed to be picked up from our apartment between 4:10-4:30 AM. Well, we all woke up 3:15 AM, got ready and kept looking out the window. At 3:55 AM we spot a van outside. I stick my head out and the van is not parked, is leaving... So I think to myself "that's not it". We keep on waiting and at 4:20 I manage to get a hold of the owner's number to ask what's going on and if they are still coming. 30 seconds into the call she asks me to shut up and explains that her drive was waiting outside our place, honking, banging on doors! Come on... The building door was a metal garage door. You bang that and you wake up the death. He didn't knock neither bang on any door. She says we made the driver be late to pick up the rest of the people. If the van we saw was indeed the tour van... 1. It was driving away not parked nor honking nor banging on any doors. 2. It was 3:50 AM, they told us 4:10-4:30. So at 4:20 AM we proceed to jog to the meeting point. Once on the tour the only good thing was the actual mountain. They lost someone on the hike and had to wait to recover that person. Then they rushed us from lake to lake. All I can say is organization was a joke. On top of it all that lady being patronizing on the phone telling me it was all my fault and that she was right didn't help their cause. I was gonna book sacred valley tour with them but after that experience didn't trust them. I would not recommend them. There's thousands of agencies in Cusco. Shop around and you will find a better deal. I myself work with tourist, I'm experienced in customer service and itinerary planning. This is no way to treat your customers.

I would definitively book with them again. Hands down. We had Cesar and Erick for 3 days and they were awesome. Very knowledgeable, and even going out of their way to make our experience as enjoyable as possible. They were also very sensitive to the fact that we were not accustomed to high altitude and made trip and activities as comfortable as possible for us. David was Our guide in Machu Picchu, and he was superb. I made a mistake when i set up my tickets online for Machu Picchu and I was being denied entrance; even though it was MY MISTAKE they immediately took charge and made sure that the problem was solved so my wife and I could actually enter the park. Bottom line: 10/10. You cannot go wrong with them.

I booked the tour "Montaña de 7 colores" with them. A very tiring walk of 2 to 3 hrs to the top and all you get for breakfast is bread with dulce the leche not even butter or marmelade. I would have prefered that they tell me in advance to bring snacks with me, so at least I would have been prepared...

We enjoyed in Cusco, best of all were the tours, our guides were superattentive. everything was well organized almost perfectly when we got to Cusco, I recommend to anyone who wants to travel to Machu Picchu use Inti Paradise as a travel agency, good luck.

Quite demanding, I recommend renting horses, but it was worth every effort. Gorgeous.

It was an incredible agency, we did several tours with them and in all of them the vehicles were very comfortable, we left earlier than other tours so we arrived before the other tourists and could take photos comfortably. The tour guides were incredible, super friendly, and the agency was also always attentive and supported us at all times. 100% recommended🧡

We stayed 5 days and it was not enough, thank you so much for the unique and wonderful experience you allowed us to live, very good programming, the guides 10 out of 10 and the food wow,, very professional they made my visit very pleasant, and best of all without worries

Wonderful agency, very helpful.

The agency is extremely reliable and loved the experience. Super organized, punctual and without unforeseen.

Beautiful and extremely pulled. Go and go is late.

Excellent tour. The landscapes are beautiful and the lagoon is stunning. It's a demanding trek.

In general the experience was good unless I failed a little communication .. although they were told from the beginning that the phone number of who made the reservation had no signal and we provided another that yes, they kept communicating to the one who had no signal and when asking for information they never gave it .. just said that they had already sent it to the phone number .. On the other hand, on the route of sacred valley we were cut a lot of time, to the extent that we could not take a photo in some areas and we also did not go down to the salt pans (ticket that was paid) because other colleagues had train departure at 3 pm while we left until 7.. the logical thing was to be placed with colleagues who had the same schedules as us

Wooow! Goddamn. At first I was a little afraid because reservations are made well in advance, but everything flowed excellent. Never worry about anything, just having a good time. The agency makes sure you feel 100% comfortable.

They must do all the tours, but beware, exchange schedules, some leave earlier than others, better those of very early schedule interleave them

Humantay is one of the best tours you can experience. Inti Paradise, provides comfort, punctuality, security and a lot of responsibility when organizing this trip. Fun is assured. You won't regret hiring them.

Super organized and the people were super friendly. They made my honeymoon unforgettable. I'd always hire them again.

A very responsible and accomplished agency. We recommend for everyone! Excellent prices and excellent service

Everything was easy, the information was clear and accurate, everything is as described, they are punctual and very friendly, we liked it very much

Very nice tour, guide Dennys shared with us very good and detailed information about the history of Huamantay Lagoon. The place where you have breakfast and lunch has a beautiful view and the food is very rich, the guides always attentive to us if you have the opportunity to do the horseback tour do it so you have more time up in the lagoon. Very happy with the experience.

It is a unique and unforgettable experience as it has many challenges to reach but the view in the end is worth every effort.

Excellent with them we made all the tours good reliable prices and send the information in time we booked them from El Salvador and everything very well 👍🏼

Wonderful, very organized, everything on time, very responsible with tourists, my wife went from Colombia and we highly recommend them. Thank you very much Inti

Excellent Service. Recommended 100%. All well organized and always on time. A fascinating experience.

Our tour guide mastered the whole history of the place perfectly. The logistics to get to the place were unbeatable, everything seemed fabulous. A beautiful landscape, as seen in the most famous landscapes on television.

I am from Brazil, I booked all my tours with this agency (Laguna Humantay, Montanha 7 Cores, Super Sacred Valley and Machu Picchu) and I was really surprised by the organization, commitment, timeliness and attention of the entire Service team at the agency until the orientation with the tourist agents. I have nothing to complain about and recommend the services. I would like to congratulate and thank the whole team and wish them continued professionalism and excellent quality work that they have given me.

Advice and follow-up, attentive and punctual everything they offer you will fulfill, greetings from Mexico, thank you very much for your attentions:)

Marilia always very attentive and above all, honest. I was in Cusco and lima, made excursions such as Laguna Humantay, Sacred Valley, Machu Picchu, Mountain of colors and Huacachina. Everything was accomplished by the letter.

Great experience! I highly recommend it. We rented a car by the day and made an excursion to the mountain in seven colors. The agency has also provided us with all the necessary information to carry out the saltankay trek on our own.

Punctuality and excellent price. Miss Marilia communicated with us at all times. We took the tour of Laguna Humantay and Machupicchu and both experiences were excellent The guides really are top notch. Due to time problems we could not go to the mountain of 7 colors, but we would definitely take the tour with IntiParadice when we return to Cusco. Thank you so much!

We were very happy and would choose them again. I recommend!!!!!