The pickup was seamless! Bright yellow sign, they texted my phone to tell me they were there. Single traveler! Worked perfect. Will book again!
About Activity
What's Included
Includes
- Driver
- In choosen option: English Speaking Guide
- Transportation
Excludes
- Gratuities
Departure & Return
Departure Point
- Departure Point: Transfer departs from the Alejandro Velasco Astete Airport (CUZ).
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
The whole process was smooth. Before hand communication was clear. Once i arrived, they were waiting and off we went.
I scheduled the time for pick up and gave my flight information . They arrived 6:30 pm , not am . I also contacted them the night before that my plane be arriving slightly earlier , no response . I ended up taking a taxi . Later that evening they send me a message that I was a no show and they will not refund my money . I looked on WhatsApp and notice my message was sti unread . I screen shot the message and explained I reached out , again no response . I sent a message back , again no response . They replied sorry it was my day off . I a was not responded my money .
We arrived at 1am and were so happy to see our name on the sign and our driver ready to go. Communication was easy and precise. Highly recommend.
The transfer from the airport in Cusco to our hotel was great. They were there to pick us up right as we exited the terminal. The ride was fast and efficient, and the driver was friendly and informative. An A+ all around.
They were waiting for me right outside the airport with a sign with my name on it. Would recommend for the ease of transport into the city. Hassle free.
very easy. they were waiting for us at the entrance of the Cusco airport and we had no problems. very smooth ride and well organized!
The experience was great! The guide Jonatan, waited on me patiently as there was a delay due to the big customs queue, and the driver was quite excellent and took me all the way to my hostel.
Driver was a indicated meeting spot on time. Very curtios and provided advice on a city we had never been to.
Booking with Viator is a zip. Communications after the booking until pickup was crisp and there was no hiccups. Our guide and driver were waiting for us at the airport and took us to our hotel without any issues.
Was fabulous!! Had a sign easy to spot. Nice vehicle. The driver and co worker were pleasant. They called our hostel and were told too late to receive us. She told them you can't leave them in the street. Thankful arrangements were made.
Great service. Good communication before the arrival by WhatsApp. On time. Very friendly welcome. Safe travel.
Fernando was really nice and punctual. The vehicle was nice and very comfortable. I was concerned at first about my safety arriving very early in the morning in an unfamiliar place, but Fernando made me feel at ease. I would definitely recommend this service company again without a doubt.
I was greeted right outside the airport with a sign with my name on it. I felt safe and well taken care of. Thank you!
Gabriela was there waiting for us right outside the baggage claim. She was very friendly and had so much wonderful information about Cusco.
Pick up went flawlessly. Greeting sign was easy to spot. They assisted with the luggage both at the airport and hotel.
A notable driver and Gabriela impressively polite and respectful. My experience as a solo traveler is one of safety and satisfaction. I will certainly book future trips with this service.
It was a relief seeing the transfer waiting for us as we exited the airport. Deysi was easy to recognize with signage bearing my name... I know everyone's experience is personal, so I'm thankful for such a seamless experience.
It was really good to have someone waiting for us upon arrival. Deysi was there, and easy to recognize with my name signage. She was friendly, professional, and made the process seamless.
The service was incredible. Liz, our host, was on time outside the airport waiting for our arrival. She was friendly and extremely helpful giving us information about Cuzco as we drove to our hotel
Right on time. Mario is very friendly and helpful. No problem getting to the hotel. Highly recommended.
Perfect transfer - happened as described in offer. English speaking agent was in the terminal when we arrived. Drove us to the hotel with no incident.
Driver did not show up even after countless calls and emails was sent to the vendor. It was 11pm and we were left STRANDED in a new country.
John and team had to wait 5 hours for our delayed flight from Lima, but were very friendly, professional, courteous, and polite anyway. During the drive to the hotel, John explained many things about Cusco and gave us a good overview of what to see and do.
Great communication, on time, and an easy to find sign. Liz was also part tour guide as we drove to the hotel. We couldn’t have asked for a better first impression of Cusco
Excellent experience- easy to communicate with, friendly, and professional. Would highly recommend as airport shuttle.
The transfer was waiting for use just outside baggage claim. It was a safe ride with a very clean vehicle.
Great transfer !! Our plane was an hour late and Carolina waited for us and was there waiting for us with sign. Helped us get all checked into our hotel.
Wehad a great experience with this service. We booke well in advance of our travel and rexeiced up-to-date communication from the company. Prior tonarrival the guide contacted us via email and Whats App and ket us knkw he woukd be at the arrival terminal with a sign. He was, and on the way to the hotel he gave us some insight on the area ans places we should. Highky recommended.
The pickup and transport to our hotel was outstanding. The contact was waiting at baggage claim with a cart for our luggage. We were led efficiently to the car, driven to hotel and luggage unloaded to us in the lobby. On time, efficient and outstanding service.
They were time and friendly. Have great tips for our trip. Also helped us with our tickets for our day trip to Machu Picchu that we’ve also booked with them.
Our driver was there waiting for us after we landed. He was friendly and got us to our hotel in no time. Really easy to communicate with.
Prompt pickup and delivery to hotel. Would recommend this service as they did what they said they would do.
Friendly, very helpful with other planed activities. The transport was very comfortable, clean and modern.
The flight was delayed but the drivers were more than willing to accommodate. They were there as soon as we arrived. They were friendly and gave us a bit of history lesson of the city of Cusco.
Upon arrival they were so many personnel at the baggage claim asking for a taxi ride. I was told our driver was outside waiting on us. Once we received our bags we were taking to our apartment in Cusco very quickly.
Very quick process. The driver and the guide were both super helpful. After a long flight all you wanna do is go to your hotel and they went as quickly and they could. 10/10 would recommend.
Fantastic guide and driver. Gave us all the information we needed to know about being in Cusco. Told us some history and got us to our hotel quickly. Awesome to have a friendly face greet you upon arrival!
Jorge was amazing! He told us all about Cusco history, where to go in Cusco, what to pay for cab rides and was so welcoming!
Everything: from communication to transfer experience was great. We were met at the airport arrivals and provided with a comfortable van. Our driver was nice and knowledgeable. Event though we chose an option "Spanish speaking driver only", the driver knew English, which was a comfortable addition to our experience. I would recommend this company to anyone!
These guys were top notch. Very communicative before we arrived, and they were there on time. Very well marked as to who they were, and our guide, Miguel, was very pleasant. Sometimes you never know what you’re going to get with transportation company, but these guys were on point.
On time and friendly. Just come outside the airport and look for my name. Would do it again. Very comfortable transportation
Great service from the airport. Good communication . Driver and Coordinator Dani were very polite and helpful to get me to my hotel. Thank you! Great job!
Excelent transfer with a guide that gives a lot of visiting trips. You can’ get anyone better than Lila.
Marleny was such a lovely guide. She was constantly in touch with us over WhatsApp and patiently waited for us as our flight was delayed. She gave us a wonderful background on the city and lots of food suggestions. I would absolutely recommend them!
Couldn’t have had a better experience with this group. They were waiting for us at the airport when we landed. Easy communication via WhatsApp. Our Machu Picchu trip was at risk of being cancelled due to protests and the trains being stopped the day we arrived. Lila went out of her way to reach out to us to tell us the trains were running again 2 days after picking us up from the airport. She was very kind and compassionate. Would definitely book another trip with them.
Very kind driver waiting for us. Highly recommend. Made our arrival to Cusco easy and stress free. Good price too.
The service was very professional from beginning to end. The driver was easy to find and was very personable.
Great ride. The driver was very nice and accommodating. The driver quickly got me to hotel and he drove very well. The company helped me to start my vacation right. Thank you
Absolutely made travel easy. They picked us up and we were able to sit back and relax. Since we didn’t know how to navigate the city so they helped us get oriented.
Monday through Friday 9 am to 7 pm EST
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