Monasterio, A Belmond Hotel

This is our second Belmond hotel stay of the trip in a Peru and first time staying in their properties and we are very happy with their service and hospitality! This really is to mention what a wonderful service Edson provided for us as he went above and beyond for us when our early morning flight got cancelled and we had to come back to the hotel hoping they will just let us store our luggage but he made sure we had breakfast and then arrange another room for us to just rest for another two hours…it meant so much for him to do that for us and now we will be sure to stay at more Belmond properties for our future travels and tell our friends and family about the exceptional service. Thank you!

Beautiful property with incredible history and art — genuinely stunning to walk through. Staff were excellent, breakfast and restaurant food were both great. The only thing to note (not really the hotel’s fault, just a byproduct of the historic structure) is that rooms have just one small window, so if you’re claustrophobic, keep that in mind. Not an issue if you’re spending most of your day out exploring, but worth knowing going in. Overall a wonderful stay.​​​​​​​​​​​​​​​​

This is the best hotel we’ve ever stayed at. They truly set the bar of what a 5 Star hotel should be. They know your needs before you do and the customer service is truly second to none. The atmosphere and location of this hotel is superb. You’ll have to leave to explore but it’s funny how you really don’t want to leave. After a long day hiking ruins or whatever you planned arriving back here is like coming home. We were fortunate to have Roger as our concierge. He’s someone you couldn’t say enough good things about to justify what he does for you. I really hope whoever reads this chooses to stay here and have the experience you deserve

Walking through the doors of Monasterio, we were completely speechless. The moment you enter this stunning 17th-century monastery, you realize you’re not just checking into a hotel — you’re stepping into a living, breathing work of art. We genuinely couldn’t believe we were lucky enough to call this place home, even for just a couple of nights. We truly felt like we were stepping back in time. The architecture alone is worth the visit. The lobby’s massive stone arches and grand fireplace set the tone immediately, and the beauty only deepens as you explore. A gorgeous chapel sits right off the courtyard, and dinner in the arched corridor restaurant — overlooking a courtyard that houses Cusco’s last remaining cedar tree, more than 300 years old — is an experience we’ll never forget. Every corner you turn reveals something extraordinary. Our room was equally impressive, with soaring ceilings, museum-worthy artwork, and a charming loft that made it feel both grand and cozy. And do yourself a favor: order room service at least one night. We felt completely spoiled. What truly elevated our stay, though, was the Belmond-caliber service. When we reported a small issue with our room, four staff members responded immediately, confirmed the concern, moved us to a new room on the spot, and even upgraded us in the process. That kind of responsiveness is rare anywhere. Special thanks to both Bryans (we believe they were the managers on duty) — their personal attention and genuine care made all the difference. To the entire staff of Monasterio: thank you for giving us the trip of a lifetime. You exceeded every expectation and left us with memories we’ll treasure forever.