Freddy our driver is a master at driving the mountain roads! He is also courteous and polite. Drove us directly to our VRBO with no difficulty. We are still impressed with Freddy. Highly recommend this service !
Ruta 582 through the mountains is not the best of roads. And with the fog, its a tough drive. Our driver was excellent, got us to Guayaquil in good time, and we made our bus connection to the coast.
I cannot say more great things about this company! We used them from GYE to CUE and from CUE to GYE and they were game changers! Super great and flexible staff, easy to communicate with, and not to mention they were able to accommodate our less than ideal travel times. I would HIGHLY recommend
Good and adventure. It is awesome but driver should use their iPhone for gps or direction instead use our iPhone It is okay for us to please let all driver use their iPhone for gps or direction instead customer’s iphone. Steven took picture of us in his iPhone so you can look that picture
Our driver was well spoken in our language. He stopped for a good lunch enroute and let us take some photos as we passed interesting sights.
This was my third excursion with Javier and I cannot praise his service and his company's service enough. He was punctual, knowledgeable, and helpful. My husband and I have been planning on relocating to Ecuador as well as touring during our visits and Javier was accommodating whenever we asked him questions about living in Ecuador as opposed to only talking about tour stuff. He was/is a great driver with a large comfortable vehicle. If you are looking for a good tour company with spot on treatment please contact Cuenca Bestours.
Our private transportation from Guayaquil to Cuenca could not have been better. We felt very safe and comfortable in the immaculate company SUV. Our driver, Steven, was fabulous - capable, friendly, and accommodating. He was such a pleasure to be with. Booking process was easy and thorough. Highly recommend this service.
Tremendously helpful team in arranging our transport from Cuenca to Guayaquil. My son had all his gear from the international adventure race, but everything went smoothly. Much appreciated.
We just needed a transfer to Guayaquil, but had no idea how beautiful the drive would actually be. It was spellbinding & gorgeous in many areas, with a feeling like you were driving on a lunar landscape, then suddenly emerging into lush & tropical greenery. We drove above & through the clouds, quite literally, and I couldn't stop taking pictures. Very grateful to have changed my mind from flying to Guayaquil & taking this shuttle instead. Thank you again, Homero!
Agency was constantly in touch and driver was waiting for us on time. Car was in a good condition and they provided free water. Driver Steven was very friendly and did his job well. We stopped on the road to taste local fruits and had photos and bought something. Then we had second stop to view the sunset. Sunset was spectacular and one of the most beautiful sunsets in our life. Recommend to everyone. Big thanks to Steven!
The company provided a safe and reliable drive through the Andes with a very capable driver. Some parts of the road were covered in a mud slide and some fallen rocks but that did not hinder the driver. He knew the road well.
I was driven by Steven from Guayaquil to Cuenca and back. He is absolutely wander full person with great command of English. He is a very safe driver to be around. The high way to Cuenca takes to a very high elevation up to 4000 meter. It’s not an easy drive but Steven was driving safe and has been very attentive. Many thanks to him for a great drive and time while driving together.
Excellent driver, personable and polite. Overall a good experience. We even forgot a backpack in the car and the driver went up and above to be sure we got it back.
Efren was a very reliable driver. He transported us safely from Guayaquil to Cuenca. I realized I’d left my glasses in the car after he dropped us off and he went out of his way to drop them at the hotel the next morning. Needless to say, I was very appreciative. I highly recommend Efren and his transport services.
Everything went perfect. Steven was waiting for us at the airport with our name on a sign. He was warm, friendly, and very helpful. Our drive to Cuenca was comfortable and pleasant with Steven answering all our questions and telling us about the landscape on the way.. We stopped at a wonderful restaurant at Steven’s suggestion and had a memorable meal. I highly recommend the service and especially Steven as a driver/guide. Thank you, Steven.
Absolutely perfect way to get from Cuenca to Guayaquil! Steven was my driver and was absolutely fantastic, let me practice my Spanish as much as I could and pointed out cool things to see during the trip. Highly recommend.
Our trip was kind of last minute and they were very accommodating and very professional. Picked us up at the front door of our Airbnb and delivered us to our other Airbnb very efficiently and professionally in Guayaquil. I highly recommend this company and this service. It was also very inexpensive. We had inquired with several other companies and this company was the best deal overall. I highly recommend this service.
Very comfortable car and very good drivers. On time,well-planned, excellent communication with head office. I recommend this servuce without hesitation.
Used Cuenca Bestours for two transfers between Guayaquil and Cuenca; one direct, and another with stopovers at Cajas NP and a cocoa farm. Excellent service, quick responses, ability to pay online, good quality cars, prudent drivers, and knowledgeable guides.
Very friendly, reliable and knowledgeble. Can really recommend! Thanks very much for the great service
Highlights were my hours-long conversation with my driver Steven, and our visit to the fantastical Raid 1969 restaurant, bar and classical car collection, which celebrates the most majestic vista in the Andes cordillera.
Great safe driver, helpful. Stopped a few times along the way for vistas, a short walk, and some canelazos in a nice cafe.
This was a great way to add to a transfer between Cuenca & Guayaquil. We stopped in Cajas national park & also at a cocoa farm. It made the day interesting rather than just a transfer.
Cuenca Bestours is an outstanding company. We arranged our intercity trips in Ecuador through them. Javier was very professional and arranged all the drivers perfectly. The driver's were always one time, extremely courteous and very reliable. I enthusiastically recommend Cuenca Bestours for all travelers to Ecuador.
Highly recommended. Very easy booking. Easy pickup. I recommend this for anyone traveling from Guayaquil to Cuenca.
The service was excellent and the driver, Steven, was incredibly competent and friendly. Arranged a last minute booking and was very accomodating.
Steven is amazing! Super helpful and kind! We enjoyed our ride from Gyaquil to Cuenca. We would definitely recommend!
Driver even stoped for lunch great restaurant quicker than expected Dropped off at vrbo driver help with luggage
The driver was very attentive and very helpful with information regarding Cuenca. He helped us find the correct address of our destination.
We spent several days with Cuencabestours on various tours including traveling to and from Cuenca/ Guayaquil. When demonstrations broke out, many of the main roads were blocked by demonstrators. We got stuck in that mess, but Cuencabestours got us through. It really tells the character of a person/company when times get bad. They were shown to have excellent character as it took changing vans 3 times and about 9 hours, but we made it to Guayaquil. They were in constant contact and figured out a way to get by the demonstrators and a semi truck by helping us walk our luggage around to another waiting van. Very pleased with their communication and help.
Cuenca Bestours and their guides were awesome in our trip to Ecuador! Very affordable and with a lot of attention to details. Joel is the best! He showed us everything in Baños and in Riobamba! I would definitevely do the tour with them again, totally worth it!
My driver was waiting for me, holding a sign with my name on it. Made it so easy to find him. He was very nice and I enjoyed conversing with him during the trip. I will recommend to my friends. I inte
Picked us up on time at hotel, got us to Cuenca in a timely matter given one road was closed so all traffic took the alternate route. Gustavo was a great and courtesy driver. Will again take shuttle back to Guayaquil next week! Thank you
The driver was friendly and knowledgeable. He was very pleasant and drove very well. We stopped halfway for a bathroom and snack break at a lovely spot. The drive is safe and beautiful, I definitely recommend it as a safe and relaxing way to get from Guayaquil to Cuenca!
Very happy with transportation. On time and nice car. Very friendly and safe driver. Went from Cuenca to Guayaguil. Beautiful views.
Perfect easy way to go from Cuenca to Guayaquil. Door to door service from one hotel to the other by a very professional and friendly driver. Clean and safe not to mention a beautiful ride.
Antonia was great! On time, nice vehicle, and professional. More importantly, he managed to be safe in the windy mountains of cajas on our way to Guayaquil. Overall, a great experience!
Very good experience. Andres came on time and drove safely all the way to Guayagill, stopping on the way in the Cajas NP. Andres shared a lot of interesting facts on places we were visiting and on Ecuador in general. Highly recommended.
Alejandro was very attentive. He is a safe driver. We enjoyed our ride from Guayaquil to Cuenca with him. The car was clean.
What a wonderful experience on my recent trip from Cuenca to the Guayaquil airport. My driver, Wilson, was a very safe and courteous driver but also an experienced tour guide and shared many interesting facts on the beautiful and diverse terrain we were passing through. I highly recommend!
The trip from Guayaquil to Cuenca was fast and expertly driven through difficult road conditions. The driver Armando was pleasant, courteous, and helpful. The tour manager, Javier, speaks English, and was essential help with the whole process. I highly recommend this service.
Wilson drove us from Cuenca to Guayaquil by way of Cajas National Park and a small cacao farm. He was knowledgeable and accommodating. I would recommend him as a guide and a driver. 5 stars out of 5.
Our trip from Guayaquil to Cuenca with Geovanny was perfect. He picked us up at our hotel (a family of 4 with luggage) and the whole thing was smooth. The road was relentlessly steep and incredibly foggy, but Geovanny was professional and careful and even the most easily scared in our party was relaxed and felt safe. When we arrived in Cuenca, there was a lot of traffic because of the Christmas Eve parade, but he figured out how to deliver us to our door anyway. In addition, Javier, on the phone, was extremely helpful, including adjusting the pickup time when I made a scheduling mistake. Highly recommend.
Driver was punctual, friendly and safe. Will certainly use again if in area. Can fully recommend them.
Party of 9, including 5 kids and luggage. Had a great experience taking this ride. Our driver was very friendly, helpful, knowledgeable, punctual..., and more than anything, safe. Vehicle was or at least looked brand new and well maintained. We didn't take the tour to El Cajas, but only needed transportation from our hotel in Guayaquil to the hotel in Cuenca. Driver picked us up even before the pre-arranged time and made a couple of stops for lunch and sightseeing. We also used this same service/driver to take us to the Devil's Nose train ride in Alausí, and we experienced the same results. Definitely a better alternative to taking the regular bus service between cities. Yes, it is more expensive, but believe me, well worth it. Will use this same service on my future travels to the area.
We hired CuencaBestours for a transfer from Guayaquil to Cuenca with a stop at El Cajas National Park on the way. This was a very nice way to transfer between the two locations. Our driver, Sebastian, arrived in the morning on time and off we went. Sebastian speaks excellent English (he in fact studied in the U.S.) and is very familiar with the places along the way (he is from Cuenca). We stopped at a small cocoa farm, then for lunch at a restaurant with good food and a nice view (I forgot the name of it), then went to El Cajas National Park. There, we did a hike around the lake (Laguna Toreadora) for about 3 miles at an elevation of more than 13,000 feet. This was our first semi-extensive hike at such a high elevation, and it was a great way to explore the equatorial highlands. We then arrived in Cuenca in the afternoon without incidents. With a friendly and knowledgeable guide and interesting activities, I highly recommend this service for anyone who needs a transfer between the two cities and is not in a hurry.
Excellent service. Our driver, Sebastian, collected us on time from our hotel. His car was new, spotlessly clean and very comfortable. Sebastian is a great driver, very careful which was a relief as there was some cloud during our ride. We stopped at a small holding outside Guyaquil to see some cocoa trees and other local plants. Sebastian was friendly and well informed and we learned a lot from our discussions of Ecuadorean history, etc during the drive. Delicious lunch in a café overlooking a gorge, a short walk in the National Park - beautiful lakes and lovely birds and flowers. Dropped off at our hotel in Cuenca after a lovely trip.
Excelente servicio, brindado con atención y puntualidad. Enriquecido con explicaciones sobre la ruta.
Steven was a total gentleman and an excellent driver, maneuvering the Andes mountain range like a champ!
Eindrucksvolle Fahrt über die Berge und interessante Erklärungen des Fahrers. Sehr ruhige und vorausschauende Fahrweise.
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