I almost never write a review but this hotel deserves it, specifically the staff who work there. The receptionists and manager (Carmen) made sure that all our needs are met. What an amazing and professional lady! Somehow she knew exactly what we needed. In addition to that they paid attention to small details like giving you a refreshing drink to receive you and a facial mask delivered to your room every afternoon.
One of my all time favorite restaurants in the city of Cuenca. They have three different rooms the traditional, international and bar. I typically eat at the traditional room where I get the Locro de papa. The atmosphere feels homey and familiar.
Beautiful hotel in the heart of the Centro Historico of Cuenca. The rooms are lovely and comfortable. Staff are exceptional and make their guests feel welcome and fully at home.
Doménica and Juan Daniel provided great customer service, always professional and very very helpful. The rooms are a bit small but if you can book the family room is worth it! Beautiful room. Breakfast is good but at times slow so keep that in mind for your plans. Beautiful hotel and great location will stay again
We stayed 6 nights and loved it. Rooms either have windows overlooking the inner courtyard or outside. For air flow recommend outside window as it can get stuffy at night. Good service, lots of hellos and eye contact. Breakfast has both a buffet and a menu you can pick from. Ask for menu as we didn’t figure out we had that option till near end of stay. Central walkable location in old city and quiet at night. Was concerned about restaurant in courtyard being noisy but was lucky there were not events but you should check especially on weekends as the noise will carry from that wedding reception.
Monday through Friday 9 am to 7 pm EST
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