When booking, you get the following: A ticket for Knossos Palace, a ticket for the Archeological Museum, and an Audio Guide for each However, both are only valid during a specific time frame. For us, we had to be at the palace between 08:00 and 09:00 and the museum at 13:00 and 14:00. Entering outside these timeframes is not possible, if you are too late the tickets are invalid. In our opinion, this requirement is not clearly stated anywhere in the description here. This leaves you with the following: The tickets to the Palace and Museum can be bought for 20€ each, on site or directly on line of the instituions website. This saves you the trouble with the restricted time windows. All you have left then as befit of booking here is the audio guides. They are really nice! However, both the Museum and Knossos offer their own guides to download once you are there Therefore, you will have to decide for yourself if spending money here is worth it. A special thanks to the technical support with the audio guide app, they were super helpful
About Activity
What's Included
Includes
- Offline content (text, audio narration and maps)
- 2 self-guided audio tours for your smartphone (Android & iOS)
- Adult entry e-ticket for Knossos Palace and Heraklion Archaeological Museum with time slots
Excludes
- Live Guide
- Smartphone or headphones
- Transportation
Itinerary
Enjoy a hassle-free visit to the Heraklion Archaeological Museum with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone. Follow the itinerary below: Thursday – Tuesday: 8:00 AM: Entry to Knossos Palace (the site remains open all day). 1:30 PM: Visit the Heraklion Archaeological Museum. Wednesdays: 8:00 AM: Entry to Knossos Palace. 1:00 PM: Visit the Heraklion Archaeological Museum.
Enjoy a hassle-free visit to the must-see Minoan landmark, the Palace of Knossos the most well known archaeological attractions of Crete Follow the itinerary below: Thursday – Tuesday: 8:00 AM: Entry to Knossos Palace (the site remains open all day). 1:30 PM: Visit the Heraklion Archaeological Museum. Wednesdays: 8:00 AM: Entry to Knossos Palace. 1:00 PM: Visit the Heraklion Archaeological Museum.
Language Offered
Additional Info
Cancellation Policy
Reviews
We bought our tickets for the Knossos Palace and the Archaeological Museum online so we wouldn’t have to stand in line with small children. Unfortunately, when we arrived, we were told we needed to have entered the Knossos Palace between 8:00 and 8:59. This wasn’t clearly mentioned when we purchased the tickets. Since we arrived at 10:00, we weren’t allowed in, and our tickets went unused. We had no choice but to buy new ones at the ticket office. They also wouldn’t allow us to make any changes. It was very disappointing and really spoiled our day.
The time slot for the museum was late in the day, 7 hours after the palace. That was not clear in the booking. The tickets were not well received at the museum. The narratives were just Ok.
We came out of the cruise ship and there were people guided which bus to take for the places of i Teresa’s. This Knossos palace ruins is far from the port but it is worth the trip and price. Go early to avoid the crowd and bring water because the little street vendors are quite far from this place. Wear hat.
It was not so crowded partially it was extremely windy day. Parthenon in Athens is great, but Knossos Palace is even older and lots to see. We went Archeological Museum first, which has the model of entire palace. The guide tour was nice because it explains the interest facts, though, it was bit hard to navigate where the next area we are supposed to go once we reach the large open area.
Really liked walking among the ruins. It was nice to listen to all the history there was and how everything was laid out and restored. We had beautiful weather and had a good time.
We really enjoyed visiting the Knossos Palace. It was very interesting and we learned a lot. We definitely recommend this tour for everyone. Lots of families with smaller kids. It was great
Audio tour a complete waste of money. Directional cues were poor, information outdated, and too many side stories having nothing to do with the sights
We enjoyed the opportunity to go at our own pace and the audio directions were somewhat easy to follow and the stories were interesting. (Only got off the path once or twice). I would suggest getting this a day before you go and definitely contact them for the tickets and downloads so it’s not a panic situation when you get there. I was under the impression that you could get the information you needed once you got there but it took a while as there wifi was slow. ( thankfully there was free wifi there which I had to learn from those that would help you. We found that if you were not using there products, they were not helpful at all) I had the download’s installed on my husbands phone as well and we both found that the audio of both tours would start to compete against each other at times so you had to shut everything down and start again after finding the place where you left off. Lastly, I would recommend the museum as it was amazing. I hope this review helps so that others don’t have to repeat our experience.
The audio playback was intermittent and too annoying to use. Both locations were interesting. I just wish I didn’t waste money on the audio recordings.
Easy to book; Clear instructions provided and timely sharing of access details and tickets. Make sure to set up the app in advance and download the audio and tickets on phone before going. It is easy to access and navigate. And seeing the long lines to get ticket onsite, we were very glad at this purchase. The cons- at the palace grounds at certain points it was difficult to follow directions, it would be a lot more efficient to get a local guide- there were many at the entrance. However overall, good purchase.
Is amazing to stand in places in which major history has occured. To see items which are ancient yet are the same in the current age.
A great way to tour the historical site of Knossos at your own pace! The audio tour was great as it provided clear instructions to navigate the site while also providing all the information you need at each spot. If the app has GPS functionality to know when you're at the right place before triggering the next section, that would make it perfect!
Worth the money and easy to follow. Allowed us to keep a flexible schedule. The audio is very easy to follow
We booked this option bc we didn’t want to have to be stuck in a large tour group and we are so glad we did! Once you book you get your ticket in an email and an audio guide thru an app you download onto your phone and listen with your earphones. You can go anytime you want and your ticket is on your phone so you just scan the QR code on the little machine and then go at your own pace! Would definitely recommend for those that don’t like big groups and like to do tours on your tine and your own pace!!! Loved it!
Knossos is majestic even if most locations are closed for renovations. The audio tour helped me navigate and appreciate my surroundings even more. The museum had a gigantic line, having tickets helped skip at least one line. The museum tour was amazing and very informative if not too big. Overall worth it on a sweet price.
I was really looking forward to my visit to the Minoan Attractions in Heraklion and with the help of this magic audio guided tour, the experience was perfect. It was really easy to set-up and use. I’ll be back for more - Brilliant!
An amazing experience!great sites with engaging audio stories, a user friendly app and an entry ticket! There is nothing more to ask for! 100% highly recommend it!!!
La visita al palacio de Knossos me pareció muy interesante y mas aún el Museo Arqueológico Heraklion. La audio guía me parece útil pero muy incomoda de ver en la app porque aparecen todos los tour en vez de salir únicamente el que has comprado y hacer perder mucho tiempo
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
