Crystal Peak Lodge By Vail Resorts

Great place. Can’t beat the location. It’s a bit quieter than the other ski in/ski out mountain lodges. The condos are comfortable and spacious. They could use a bit of updating, but honestly so does every place in Breck. Will definitely consider staying here again when visiting.

My wife and I have been staying at Crystal Peak Lodge for over 15 years and noticed over the years the rooms have gradually been neglected to a point where we will never stay there again and wouldn't recommend this to anyone considering a stay. Management also demonstrates virtually no interest in repairing or replacing the issues that occur within these rooms.

The Crystal Peak location is fantastic but the service and the condition of the rental units are terrible. We rented a three bedroom and a two bedroom and both fell far short of our expectations. To start, the rooms weren’t cleaned properly. The units were not properly equipped with appliances and supplies. Additionally, so many items were broken or missing. For example, furniture and fixtures were missing, the lights didn’t work in the kitchen, the shower heads are clogged, the windows are broken, the rugs are filthy and stained, the window blinds are broken, and the list goes on. We even found old food in the sofa - so gross. To make matters worse, our complaints went unanswered. Bottom line - the pictures on the website do not mirror the true condition of the units. Definitely not returning to this place.

I had to check in at the affiliate hotel down the road because there was no front desk service at this hotel in the summer, I was told. Staff at the affiliate hotel were very friendly and helpful. I was charged $200.00 as a damage deposit on 7/22. It is now 8/2, and it still hasn't dropped off my credit card, but at least the staff warned me ahead of time. The coffee maker was defective. The room was nice, well furnished, well laid out, and quiet with a nice balcony.