Booked through Viator who did not inform company of the booking therefore no taxi service on arrival at the airport. This is by no means the taxi companies issue. Having contacted them they have been nothing but prompt and courteous in their replies. A review was requested by Viator and was submitted reflecting the lack of organisation by them. This appears on their web page. They appear to have deflected the issue onto the taxi company which is both unfair and in my personal opinion, questionable. To be clear, the review on Viator's page is referencing them, not the taxi company.
About Activity
What's Included
Includes
- Private transportation
- WiFi on board
- Bottled water
- All Fees and Taxes
- Air-conditioned vehicle
Excludes
- Expenses on Private Basis
Departure & Return
Departure Point
- We will wait for our clients at the airport lobby, we will hold the clients name on board.
Itinerary
Our Vehicles are fully insured and we use experienced drivers and guides if needed. prices are vary according to the distance and vehicle type.please free to ask any questions
Language Offered
Additional Info
Cancellation Policy
Reviews
Taxi didn't turn up , ended up having to get another taxi, tried contacting provider but not answering nor did they attempt to contact me
Very efficient process and helpful drivers.
Excellent experience with each transfer around Sri Lanka. No delay and updated information about the car/van was always given. Totally recomendable.
We booked taxi for all our transfer in Sri Lanka. It was super convenient, all the drivers were super nice, always on time and we had the AC in the car. The price are also really correct so I highly recommend their services. We even had the chance to see leopard and elephant during one of our transfer and the taxi stopped for us to take nice pics and video
Used Real Lanka holidays for multiple taxi journeys across Sri Lanka over five weeks. Always the cheapest price, always on time, drivers were all friendly and incredible. Excellent communication via WhatsApp. Highly recommend for taxi services.
The communication was with driver was good, and direction for pickup at the airport was clear. Driver was friendly and recommended places to visit during stay and how you can get to the different locations.
didn’t show up, please give refund. had to order my own taxi. never communicated anything even after my attempts to reach out.
Very helpful, friendly and pleasant driver. The entire journey was pleasant thanks to Sumith. Van provided was super comfortable and spacious. No complaints whatsoever 10/10
Efficient and reasonably priced service, with a friendly driver! Thank you
We used Real Lanka for all of the transfers between regions on our trip (5+ trips). Communication with the office was always prompt with details of the car and price clearly stated. All of our drivers were great, extremely friendly and helpful. Highly recommended!
I had a great experience with this company. My driver, Heshan, drove me from the airport down to ahangama and was super friendly, had loads of local knowledge and excellent English. Would recommend unreservedly!
Forgot to collect us and were extremely abusive towards us
I highly recommend Real Lanka Holidays. They provided us with taxi services throughout Sri Lanka whenever we needed them. The rates were very affordable and would often match or be less than pick me. Thank you!
Great experience, easy to communicate over WhatsApp and very responsive. Very reasonable prices do service. Used later for other transports around the country too.
I first booked transfer by car from CMB to Ahangama through 12Go. The service was really smooth and professional, so I booked further transfers during my stay directly through WhatsApp. Every time it was super reliable and I felt very safe with the drivers. I really liked that they always text photos of the car that will pick you up and drivers were early/on time every time. I would 100% recommend!
Avoid! I booked shared taxi from Mirissa to Airport in february. 30 minutes before my departure they refused ride due I was only me and it did not calculate for them.to.go.only with me. Also.they scamming and I did not get money back and thry and laying on 12Go asia thst trip.was done.and they refuse.my.refund. If you meet such company you dont want to.go.back.to.Sri Lanka. AVOID!!!
We booked a transfer from Colombo airport to a hotel in Central Colombo as our plane landed at 2.45am. Communication with the company in advance and with the driver on the day was brilliant. We were given complimentary water and the journey was stress-free. I would highly recommend this company. So much so that we booked further private transfers through them during our 2 week trip which they often accommodated at short notice. This is a reliable and trustworthy tour company to use.
Excellent transfers with all drivers to transport us around Sri Lanka. Very timely and efficient service. Recommended for all your transportation needs if you’re travelling independently around the country
We had a great experience traveling around Sri Lanka with this company! Our driver, Thilina, was a welcoming presence on our first day. He ensured we made it from Colombo to Kandy in time, but he also helped us experience the countryside as we went along. We stopped for king coconut and learned a lot from him about Kandy and this beautiful country. Highly recommend his and this group's services.
Paid for an airport transfer. Car did not turn up. Contact numbers did not answer. No refund despite WhatsApp messages. Total scam
Used twice to and from the airport from different hotels. Both times the taxi arrived in good time, the driver was polite and helpful as well as careful on the road. Definitely recommend this firm.
Firstly taxi transfer booking only highlighted pick-up date but not time or flight details. On arrival the company Real Lanka Holidays were not there to meet us. After 30 mins of phone calls and WhatsApp messages that went unanswered we were forced to pay airport taxi high fare to get to hotel.
I used real Lanka holidays for most of my transfers in Sri Lanka! Reliable and always on time, and as a female solo traveler I always felt safe. Really easy to book either via 12Go Asia (how I found out about them) or just via WhatsApp (my preferred method). During one of the transfer the driver agreed to stop 2 times to see some sights and do a tea factory tour, free of charge. Highly recommend!!!
Nice drivers and good price. I would choose them again. I order a transfer twice and everything was fine. Kierowcy mili i na czas. Ceny uczciwe. Polecam. Korzystałam 2 razy.
Driver was on time, helped us with our luggage and we felt safe at all times, will definitely use again if we're in Sri Lanka in the future.
No driver was waiting with my name at airport. I asked an airport services person and called Real Lanka several times before they answered. Was told to wait. ultimately the airport services gentleman put me in a car outside. The driver needed me to put my hotel name in Google Maps for him. When we arrived, he did not know that Real Lanka had been paid in advance and insisted I pay him - he was not happy. Ultimately the hotel manager helped me explain Real Lanka had been paid by credit card in advance for the transfer and got him to take photos of my confirmation, ticket, and proof of payment.
I’m in my 60’s travelling solo to Sri Lanka I didn’t want to search for a taxi at the airport after a 17 hour flight so booked Viator before I left, when the taxi arrived the driver did not know the hotel and didn’t have any internet to use gps, I used my limited data to find the address but then we couldn’t find the hotel, he didn’t ask anybody for help and started complaining he needed to get back to the airport for another pick up, so I had to get out of the taxi to ask at a local shop for the location of the hotel and they directed me. I was looking for a reliable stress free taxi from airport to hotel and this was the opposite, will be making other arrangements if needed again in the future.
Such an amazing and super reliable company! We used their services all around the country and we always got really safe, punctual and lovely drivers. They also gave us a very fair price every time. I would 100% recommend!
On time, super comfortable and really friendly driver! The drive was super safe and he didn’t speed. They even picked us up earlier after we already checked out and asked them to. Great service!
Great service. Highly recommend Chamantha and the tour company for those planning to visit Sri Lanka. Thank you very much!
Easy airport transfer and good value, picked up in Welligama and dropped off at Colombo International Airport without a fuss. Was great!
Mr. Fernando was an extremely professional driver. The pick up and drop were both smooth and hasslefree. Would definitely recommend.
He, Chanaka, waited for us politely at the airport and then carefully loaded our bags into the car. It was very busy, but he drove promptly to drop us off at our first accommodation. We will recommend Chanaka!
Very good service, door to door transfer. Driver was very informative and went above and beyond to give me the warmest welcome on my arrival to Sri Lanka
Heshan picked me up at the airport. The communication was easy and the transport was fine. Heshan learned me different things from his culture, very interesting!
Our driver Heshan was awaiting our arrival at the airport at 0300. In spite of the early hour, he was extremely friendly and helpful, and really went the extra mile to help us out when we had some difficulties at our accommodation. Very happy with the service we got. Thank you.
Heshan was very professional and helpfull. He gave us a lot of information about Sri Lanka during the drive. Great service!
I always book with Real Lanka Holidays. This time I booked a transfer from Negombo to Weligama. Heshan drove me and was very polite. He stopped for an atm and drinks and drove well & safely. In the end of my Journey I booked a transfer from Wilpattu to Negombo. This time Sabi drove me. He is also very friendly, stopps if you want and drives safely. He knew the way very well. Both of them were on time and trustful. Thanks again to Heshan, Sabi and the whole Real Lanka Holidays Team. I will book again.
Heshan brought as safely from our Surfcamp in Hiriketya to the airport. It was a long ride, but he managed to make it pleasant for us. He is an experienced driver and gave us interesting information about Sri Lanka. He was super punctual so we had no hurry to be on time. Also his English was very good, what made the conversations smooth. Thank you and see you next time!
We had a transportation with Heshan to the Southcoast. He had to wait for us over three hours because of the bad weather conditions. He was very kindly and drives carefully. I forgot my Jacket at the car and he bring it back at the next day. Thank you!
Great price but that isn’t even the best part. My driver Heshan was the best driver I have had in a long time. Super informative, I even got to see a video on Sri Lanka on my ride and ask him one million questions. (To which he answered happily) Try to ask for Heshan if you book taxi service. You’ll get the best recommendations and honestly just a good vibe to start your trip.
I had a transfer to the airport with Heshan. He is a very friendly and safe driver who ensured that we felt very comfortable. It was a pleasure to have a drive with him before our flight
Heshan was an amiable and knowledgeable driver. He drove us safely for 2.5 hours from our airport hotel to Unawatunu. He pointed out things of interest but was respectful of how jet lagged we were feeling. Recommended!
Booking with this service was very easy and reliable - I had Sabi as a driver who was punctual and lovely to chat to during our drive! Would recommend without hesitation :)
Heshan was a great driver, very nice and friendly, taught me many things about Sri Lanka and answered all my questions! I will definitely be using his service for anything I could be doing in Sri Lanka.
Heshan picked us up from the airport and took us to our hotel. He was very kind and helpful, and gave us some useful travel tips. Excellent service 5 out of 5 :) thank you Heshan! 👌🏼😊
Highly recommended, everything worked perfectly fine with both transfers. Really friendly service, reliable drivers, quick and direct communication. Would choose them over and over again!
My airport transfer was fantastic! Easy booking and great communication with my driver Fernando. He was so kind and even took me inside a phone shop to get a wall charger (I forgot a converter and my plug doesn’t work in Sri Lanka) so kind! Booking with them again for another leg of my journey
In our fourt ride from same companyHeshan took us from Colombo to Negombo and have to say he is a great driver ☺️. Our ride was very smooth and we got good information about Negombo as well. In all our rides we got very quick answers and also last minute ride in good price. Thank you a lot! Suggest this company 100%. Reet from Estonia (living in Finland).
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
