Availability
Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Had a wonderful birthday dinner treat! ❤️
At Central Restaurant
What made the experience truly special was the warm welcome from the staff, their excellent service, and the way they looked after us throughout our visit. The food was absolutely delicious, too!
Wr had an amazing dining experience here. 🥰
A special mention to Himalk, who provided outstanding service and was always there with a pleasant attitude and a Nice smile.😊
Thank you for making birthday dinner so memorable💙
Highly recommended! 🌟
A truly wonderful experience! The hotel is beautiful, peaceful, and exceptionally well maintained. The atmosphere is calm and relaxing, making it the perfect place to unwind.
What made the stay even more special was the staff. Every member of the team was incredibly kind, welcoming, and professional. They went above and beyond to ensure we were comfortable and always greeted us with a warm smile.
The service, hospitality, and attention to detail were outstanding from check-in to check-out. I highly recommend Shangri-La to anyone looking for a luxurious stay with genuine hospitality. I will definitely be coming back!
Fantastic hotel in an unbeatable location in Colombo. Easy access to everything the city has to offer, right on the water. The property itself is polished, well-maintained, and exactly what you'd expect from the Shangri-La name.
What really made the stay special was the service. A huge shout out to the Club Lounge team — Tharaka, Gerthma, and Satchathin went above and beyond throughout my stay, always attentive, warm, and quick to anticipate what I needed. That kind of genuine hospitality makes a real difference and turned a great hotel into a memorable one.
Highly recommend for anyone visiting Colombo, whether for business or leisure. Will definitely be back.
I had an amazing buffet experience with a fantastic selection of food and desserts. Everything was beautifully presented, fresh, and delicious. The dessert station was especially impressive, offering a wonderful variety of creative and flavorful treats.
A special thank you to Aslam, who provided exceptional service throughout the evening. He was incredibly attentive, friendly, and professional, always making sure guests were comfortable and well taken care of. His warm attitude, willingness to help, and genuine hospitality made the experience even more enjoyable.
Aslam’s dedication to customer service truly stood out and reflects very positively on the hotel. Staff members like him are the reason guests return and recommend the venue to others.
Thank you for a memorable dining experience. I highly recommend this buffet and look forward to visiting again!
I recently stayed at Shangri-La Colombo on the 30th for one night, and it was truly an outstanding experience from start to finish.
From the moment we arrived, “Samdura” at the front desk welcomed us warmly and handled our check-in process professionally and efficiently. Her friendly attitude and excellent hospitality immediately gave us a wonderful first impression of the hotel.
Later that evening, my friend and I visited Capital Bar & Grill. The atmosphere was fantastic, with a lively ambiance and an amazing live band that made the night even more enjoyable. We had a few drinks, and the service we received was exceptional. “Dilshan,” the bartender, provided excellent service and made sure we had a great experience throughout the evening. “Nipuna” was also top-notch in customer service, being attentive, professional, and extremely welcoming.
The hotel rooms were very quiet, comfortable, and beautifully maintained, making our stay relaxing and peaceful. The pool area was spotless and offered stunning views, which added to the luxury experience. The food was also absolutely delicious, with every dish being full of flavor and well prepared.
Overall, our stay at Shangri-La Colombo exceeded expectations. The excellent hospitality, beautiful facilities, delicious food, and outstanding staff made this a memorable visit. I would highly recommend this hotel to anyone visiting Colombo and look forward to returning again in the future.
