Website says breakfast is until 10:00, but during my stay it was until 9:30. There was still some food left, but I was charged full price anyway. I was told I had to pay for breakfast in a way that made me feel really uncomfortable. The hotel was booked for me, so I did not know breakfast was not included untill the checkout. When I came back to the hotel at 22:40, I could only get in with help from another guest. There was nobody in the lobby, and the bell did not seem to be working. Rooms are okay for 3 stars, but the bed is small, and there is no kettle and no AC. Breakfast is good if you get there in time. Also during my stay, there was a bus drivers’ strike, so getting to the hotel without a car was difficult and meant a walk of about one hour from train station
Hotel Spiegel
Address: Hermann-lons-straße 122Availability
Description
Facilities
Reviews
Very beautiful and clean boutique hotel! Had a great stay here! Bettina was very friendly and helpful! I had a problem with my room, the fuse tripped and wouldn’t reset. They resolved the issue very quickly. The place was spotless and is very well maintained.
Lovely room design, especially the bathroom. Friendly reception and a quiet environment. Just a bit far from the city center and no elevator.
This was our second extended stay, once before the pandemic and now just after. This family operated hotel is spectacular. The service is responsive to needs, if they occur. The dining room, breakfast and dinner are not hotel style, but truly high end restaurant quality. It is billed as an airport hotel because of proximity but it is way beyond the utilitarian room and bed. There is ease of access to the highway and Cologne proper. We would not think of staying anywhere else.
This is a nice, quiet hotel. Very homely. Rooms are clean and facilities are good. Staff are extremely helpful. I had my flight back to the UK cancelled, and the staff helped me sort extending my car rental. Very good.
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Monday through Friday 9 am to 7 pm EST
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