Had a lovely 2 night dinner break stay here with my partner at the beginning of the month. Great location, next to the Park and Ride, easy to get to the centre and back. Lovely walks and pubs not too far. Staff were lovely and helpful. Room was clean and comfortable. Great breakfast and can highly recommend the fish and chips. My only criticism was that the bar area lets the hotel down. It's functional but not very welcoming. It would be nice to have some sofas or comfortable seating. It seemed to cater more for workmen staying and having a few beers. Needs a bit of atmosphere I feel.
Mercure Chester Abbots Well Hotel
Address: Whitchurch Road Christleton, ChristletonAvailability
Description
Facilities
Reviews
Want to mention the breakfast team, Dave, (T)ash and Parag, immaculate service , nothing is too much trouble. My husband asked for crusty bread and it appeared, the coffee is really good quality, some hotels give cheap undrinkable coffee, not here. Food is excellent, and hot , pancake machine as well , they top up all foods quickly. Staff over whole hotel make up for any updating the rooms might need . Pool is warm , jacuzzi hot , basic changing rooms but adequate, hair dryer. We loved our stay , lastly must mention Akash , the manager when we stayed, was extremely busy , but was working so hard he was pleasant and professional, had a wedding one day and an event the next, really busy place . Would definitely come again.
We took our 3 year old granddaughter for two nights, back home today. She loved the pool so much fun. Great service in restaurant from Jimmy and team. Food was not good, but the service was wonderful. Room 150 had a constant noise throughout the nights.. sounded like an issue with air conditioning or something similar, it never stopped a buzzing noise. Our granddaughter asked us what it was? I mentioned this at the reception when we left this morning. Breakfast was good selection, but evening meals were awful. We ate out locally last night in The Chester Cat and that was fabulous. But overall the hotel is ok. Mattresses badly stained. Thank you Jimmy and team for making us feel welcomed in restaurant.
Lovely hotel with great facilities. Very friendly staff. A little dated in the pool area but nothing too major (could do with water dispenser by pool/sauna). Rooms very comfortable and clean with decent shower gel and hair washing dispensers.. No aircon so i can imagine it can get very hot but other than that the hotel is great. Food choices for breakfast are good and vege options available. Def worth a visit and we will be back.
We had a very comfortable stay at Abbots Well. The staff were attentive and helpful and the rooms comfortable. We particularly appreciated the half board option as there didn’t seem to be a lot of dining options in the immediate area. We would happily choose to stay here again. There were two small issues that we had during our stay. The first was that the half board option only includes some of the items on the menu, not all of them (eg all of the burgers are excluded). While the staff were helpful, this was odd and I’m not certain we would have taken this option if we’d known. The second - and I acknowledge that we were staying during a pretty extreme heatwave - was that the hot water in our room took more than seven minutes to start flowing. I guess all the other guests were using it too. We did however appreciate the fans that were placed in each room.
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