Abode Chester

Always enjoy staying here, it's a regular go to when in the city and I wouldn't consider staying anywhere else really. The rooms are great and the staff and service everything you could ask for and more. The underground parking is a big plus, it's only a short walk to the city centre so the location is perfect and the food is really good also. I will see you again soon! 5*

Location is great and really convenient for Chester but the hotel is quite run down and the room was dirty, with staining on the curtains that’s obviously been there a long time and hairs in the shower. Just feels run down and that no one really cares, the chair on the balcony is an example of this not fitting properly. For the price the quality is not acceptable. The breakfast is crazy expensive - I was with two colleagues and paid for their breakfast - it cost £83 for us three for breakfast - I questioned this as they state it’s £20 per head which is crazy expensive for what you get but was told it’s right. I’d recommend finding somewhere else for breakfast as it wasn’t even that good. The continental breakfast you have to order too so you end up waiting along time for breakfast.

Seems like they know people will always stay there as they're right next to the racecourse, so why bother doing more than they have to. The actual staff at the hotel were lovely and helpful; my criticism is much more at whoever is running it. No plug sockets near the beds which is weird, paid for continental breakfast but instead of the standard type you expect at most hotels, it was a laughable small selection, so would recommend you avoid paying for that and just order a cooked breakfast. Certainly wasn't just us thinking this as we could hear someone tell the staff at breakfast how the hotel has really gone downhill.

1st class customer service, perfect location (central) with public car park literally 5 mins walk or less. Spacious rooms but tv need more channels. Breakfast option rather disappointing, extremely limited and expensive for what it is. No mobile phone reception if you're O2 like me. Basically O2 reception is extremely poor in Chester.