Pullman Dali

We had dinner there and it was fantastic!! The balcony seating was beautiful. The staff tried their best to speak English. There food was over the top and used best ingredients! The prices were so reasonable and not expensive. We loved it so much. It’s a great meal as a change from the street food experience.

This property is excellent overall, and the service provided by the staff was outstanding. The room initially seemed perfect, with what appeared to be a million-dollar view, and we were very excited about our stay. Unfortunately, a major issue significantly affected our experience. The window in the room did not seal properly and had a noticeable gap that allowed air to pass through. As a result, whenever the wind picked up, especially at night, the window produced constant whistling and rattling noises. The noise was loud enough to disrupt our sleep every night and became increasingly frustrating throughout our stay. It was particularly disappointing because everything else about the property was so good. Had the window been properly maintained, this would have been an exceptional stay. I hope management addresses this issue promptly, as it has a significant impact on guest comfort and the overall experience.

Had a great stay at the hotel. Pros: The Pullman felt like a Sofitel in a positive way - great in-room amenities plus posh decor. Rollaway bed was actually comfy unlike some of the other accommodations in our Yunnan itinerary. Executive lounge was great as well and dinner was a full four-course excellent meal! Breakfast was also extensive as mentioned by others Cons: The typical "Pullman" flair meant the toilet and shower were translucent, while the bathtub was placed in a weird way that kinda blocked the entrance to the toilet. Very minor cons though.

Based on my observation, this is probably the best international-brand hotel along the waterfront of Erhai Lake. Its location at the southern tip of the lake makes it extremely convenient for exploring both the east and west sides. The lobby features a contemporary design, highlighted by a large display table adorned with floral arrangements. Check-in service was friendly and efficient. The room was quite spacious, and we paid extra for a lake-facing view, which was absolutely worth it. The only downside was the air conditioning—it’s centrally controlled, so we couldn’t adjust the temperature to a cooler setting. When we called the front desk, they offered a standalone cooling fan, which felt like a rather inadequate solution. The fan was noisy. We also had dinner at the hotel, which was enjoyable. We ordered the steamed chicken soup with mushrooms in a clay pot—a local specialty—and a few other dishes, all of which were well-prepared. There was a 10 min Bai minority group dance in the dining room. Wasn’t expecting it.