Service is quick. Arrange buffet breakfast early at 6.10 for our early trip to jade dragon snow mountain. Lighting in room is good, just dim to floor and good to sleep. Breakfast noodle is grate. Fruits and bread is also good. Shopping sites are in 5 min walk. Parking is convient.
Great location - 10mins taxi to the north entrance of the old town. Great service that we were running late for checkout due to bad weather and traffic and they extended our late checkout by 4pm. Very nice people here. Room service is top notch - cleaner than many Hilton in the US.
Very clean room, room is big and comfortable. Beware the location pin on Google map doesn’t match, it actually off located on the main street, not in front or behind old town. It’s walked up hill 25 mins to old town. Very quiet area. Very good breakfast Eastern and western. Nice to stay. Willing to recommend
Immaculate 5 ⭐ service provided by front desk staff, *Lucy*, during our stay from 5-7 Dec 2024. Her demeanour, reply to enquiries and quick problem solving responses were all on point, definitely a great asset to Hilton organization. Rooms are clean and facilities are sufficient. Overall a pleasant experience. As a seasoned traveller, will recommend this hotel to others.
Our stay at the Hilton Garden Inn in Lijiang was marvellous. The rooms were clean and spacious and the breakfast was fantastic. The staff provided exceptional service. Ms. Lucy Zi from the front desk staff was extremely friendly, helpful, patient and professional. She helped us booking a transfer to the airport and made sure we could extend our check-out to the departure time of our transfer. Ms. Lucy made us feel like highly valued guests and this is what great service is all about.
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