We had a fantastic experience with Ali, who drove us from Casablanca Airport to our hotel. From the moment we met him, he was warm, professional, and welcoming, which made us feel immediately at ease after a long flight.
About Activity
What's Included
Includes
- Private transportation
- WiFi on board
- Bottled water
- Air-conditioned vehicle
- Parking Fees
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Without reservation one of the best airport experiences I have had with family. My sister and I were traveling from Barcelona through Casablanca to Miami. Neither of us had ever been and we were unfamiliar with the culture. The ground support was outstanding. I have mobility challenges and require assistance. The young agent that was assigned to us took us through all the internal exit checkpoints; filed for our transportation vouchers from the airline for overnight stay at an airport hotel; then he waited almost an hour for a shuttle to arrive and take us to the hotel. Simply outstanding support on the ground.
It was easy to communicate with driver and it was easy to find him in airport. I would have given five stars but the whole ride from airport to hotel he was texting and using his iPad to watch fútbol games.
I contacted Jamal over whatsapp and he was very prompt responding. He sent driver to Airport on time who was waiting outside the exit gate of airport. The car was very clean and the ride to our hotel near Hassan 2 mosque was very comfortable. Excellent service provided a very positive experience to start our Morocco trip!!
Excellent service!!! The driver was courteous, and very professional. I highly recommend this service.
I booked what was advertised as a “Private” ride, for my flight arriving at 12:25am. My flight was delayed by about 45 mins. I had provided flight number in advance so that my pick up would know in case of such delays. When I landed, it was a no show, so I texted the operator. He said the “shuttle” had already departed and I will have to take a taxi. Being a private ride, I expected them to check flight arrival time and wait. They did issue a refund promptly (hence 2 stars), but you don’t expect to be left high and dry at an airport at 1:35am in the morning!
Flight was delay 10 hours! They were still there !they were waiting without name excellent .great value
We recently had a transfer from the Casablanca airport to our hotel in the city. The driver was timely and easy to find upon arrival. It was a very pleasant experience.
Great transfer service. The staff and driver were very responsible so that I was able to get to my hotel smoothly. Even my flight was delayed, there was no problem with the transfer. Highly recommended!
Great service, one of the best!!! He covered everything in a limited time. He was great host. Sayeed accompanied us to all the sights, he planned the schedule smart to get best of all. Our vacation was perfect because of Sayeed helped. He also helped us to get to the best local restaurants!
The pick up went smoothly car was clean and driver was easy to communicate with. Customs can he long at arrivals but he waited for us without any issues. We arrived around 1am and so we opted for a private transfer. I would suggest this as taxi rates increase in the evening and there are many potential scams. It usually cost 300+ MAD during the day to get from the airport to the city but rates do increase at night. This gave us peace of mind when arriving in a new country for the first time in the middle of the night!
The host was very good. The tour in the Mosque was a bit long, and I felt a bit pressured to buy things in the market. But, the host was very helpful.
Responsive operator even with the various arrival time change. The van is clean and the driver is good.
Driver was at airport holding up a sign with our name so it was easy for us to connect. While this feels like a common sense thing to do, other divers were holding up signs with their company name on it. Multiple drivers holding up the same company name didn’t help to connect to their passengers. I’m glad our driver held up a sign with our name.
Communication, had the baby seats as requested. Our driver was waiting for us outside with a sign at our name. Great service that I recommend to everyone!
Always using the agency for my airport transfers while in Casablanca. Very clean cars and very good service
There was no contact with us before arrival and we didn't know which exit the driver was waiting at. We found him in the end and we're happy that he'd waited. But we weren't offered any bottled water or information about the WiFi that was advertised .The drive was smooth and there were no issues finding our hotel.
Excellent service. Jamal did a wonderful job and waited for us when we were delayed. He provided water and excellent transport.
Said communicated with is at every step. He was patient and got us to our hotel safely. The process through viator was stress free. I highly recommend!
Great experience, and will will use again while on holiday in Morocco. The communication from both the booking agent and driver were outstanding. The driver waited for me, and had a sign with my name on it. The rate was competitive and affordable. Great experience!
Great tour, great guide. We saw a lot and had a great time. I recommended ir if you come to Casablanca.
Great company! They had fabulous communication with me and met me at the airport, with a sign. Easy, affordable, and no problems. I will definitely use them again.
I really appreciated that they waited for me even when the flight was delayed by 6 hours and 2 additional hours at the airport.
The driver was polite and helpful. I had arranged with the company to get a quick tour of Casablanca after our hotel check in since we were arriving early in the day and had no idea about the location. He waited for us during the hotel check in, but the feeling of being rushed didn’t help the mood. The company promised an hour to get ourselves settled at the hotel, but he started texting me within in 15 minutes before we reached our room. I’m sure it was miscommunication between him and the company. We took a quick tour and the supermarket which was so helpful. It helped us but be ready. I paid USD directly to the driver.
Great service with Casablanca tours tean un morocco. I was Happy i emailed them and used their service
The driver was on time and polite. There were no issues. The car was clean and he had a sign with our name.
Our driver waited patiently for us. Had a good experience with the service.Would recommend. He was helpful with the luggage. For the return trip to the airport, our driver again was on time and also contacted us when he arrived to our hotel.
We were contacted ahead of arrival about our pickup. When they learned how much baggage we had they upgraded us to a van at no extra charge which was very nice. Unfortunately, even though we provided address ahead of time our driver had no idea where our place was and we were lost for about 45 minutes.
Excellent service. Timely. Great van. Good communication and flexible with our changed plans. All our best!
pick up time is a little late, but bearable. The driver is very apologetic. Total ride is absolutely fantastic.
Driver reached out via Whatsapp right after i landed. He sent pictures of meeting point and himself so it was easy to find him. Wouldn't hesitate to use his services again.
Very efficient, friendly driver and comfortable and very clean vehicle. Helpful advice for a first time visitor to Casablanca.
very good service. <driver was at the gate waiting with our name sign. very good communication with the back office
Wonderful communication days prior to arrival via Viator messaging, and even upon arrival at the airport via what’s app. Driver was waiting for us and transported us in a comfortable Mercedes’ van to our hotel. Wonderful start to our trip without any worries!
Great experience and transfer service. I was able to keep in contact with the organizer of this transfer to ensure that the driver was there when we got out of the airport and he was. Will use again.
Jamal was my angel. Not only he provided me transportation airport-hotel-airport, but when my flight was delayed, he gave me tips on how to enjoy my waiting time. He took the task to call the airline to update on schedule snd kept me informed. He was there to give me answers and advise to all my questions and concerns. Thank you and your team for such a professional service! Jacqueline
The company was in communication through whatsapp. My luggage from Montreal was off the carousel, but it was so crowded I did not notice until crowd dispersed. Driver was patient. When you are solo trying to book a private driver, it is difficult, because they charge less with group. However, this price was reasonable. Was able to book same company for the return to the airport.
Excellent and professional service. Comfortable and spacious for 7 at reasonable price. Ease of communication from abroad and upon landing. Made transition upon entering Morocco hassle free.
I have used the Casablanca tours agency for my transfers while in Morocco. it was a great experience. I will use them again
We had a great service for our transfer from the casablanca airport to the city center. We had a brand new car, our driver was very helpful
Jamal was very attentive for arranging an arrival transfer from Casablanca airport to the city centre. He ensured that there were no language barriers causing issues. He communicated with me every step of the way. I’ve continued to use Casablanca Tours for transfers from the airport to the city and back. Whilst the transfers are not cheap, they provide a reliable service. To me this is essential, and the reason why I’ve continued to use them over other transport providers.
Great service for a transfer from Casablanca airport to the city of Casablanca. The driver was very nice and helpful with everything that we needed.
Excellent communication before our arrival with rapid responses to my questions. We reached clear instructions on how to meet our driver. It took a little longer than expected to exit the airport and Jamal was more than accommodating. I would use them again should I find myself in Morocco again.
Had a good experience. They contacted me before take off at home by WhatsApp as the destination address wasn't clear and kept in contact until I met the driver. The driver even called my friends for verification of the route and destination. Being the first time here in casablanca this was a good way to start!
I have been using Casablanca Tours for 3 years and everytime I have found them to be very reliable they are on time to meet me very pleasant polite and very helpful and and I even was listening to English music when I was travelling to the apartment and I felt that was lovely overall I found the journeys most enjoyable and Jamal was contacting me before I had even arrived
We easily found our driver on arrival and had both the driver and coordinator writing us on WhatsApp to make sure we found each other easily. The van was newer and comfortable (much more than the taxis). We ended up booking return service to the airport which was equally good quality.
Booked this transfer online from home 3-4 days prior to arrival and immediately received a welcome text from Jamal. Everything was as promised. We also used his service to go back to airport. Same price as dirty Moroccan taxis. Impeccably clean vehicle picked us up at hotel. Youssef the driver was very polite and friendly. Would definitely use this service next time we’re in Morocco and would also try his tours.
We recently used Casablanca Tours transfer services and were very satisfied. The driver was punctual and easy to find when we arrived at the airport. It was a very pleasant experience.
Un servicio muy recomendable cuando vas de viaje a un país extranjero sobre todo si la llegada del vuelo es de noche. El nuestro llego casi con 1 hora de retraso y no tuvimos ningún problema nos estaba esperando a la salida del aeropuerto con un cartel con nuestro nombre. El coches esta muy bien y el conductor muy amable. El único inconveniente es que no hablaban en ingles ni en español, solamente árabe y francés.
Very good transport Service to the city of Casablanca. A very good driver with a new car. Very good price for services
Monday through Friday 9 am to 7 pm EST
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