Availability
Description
Featuring free WiFi and an outdoor pool, Le Casablanca Hotel offers accommodations in Casablanca. the hotel view's garden by Casablanca's view , and guests can enjoy a drink at the bar. Private parking is available on site under extra fees. The rooms are fitted with a flat-screen TV with satellite channels. Certain units feature a seating area for your convenience. Enjoy a cup of coffee or tea from your terrace or balcony. Every room has a private bathroom. For your comfort, you will find bathrobes and slippers. You will find a 24-hour front desk at the property. The nearest airport is Mohammed V International Airport, 16 mi from Le Casablanca Hotel.
Facilities
Pool
Spa
Restaurant
Business installations
Bar
Reviews
Very disappointed with the misleading advertising regarding the fitness center. The hotel promotes having a gym, but in reality it’s just one treadmill and a couple of dumbbells. That does not meet the standard most people expect from a five-star hotel.
The actual spa and fitness facilities require an additional fee, which is not made clear when booking. For a hotel in this price range, guests should either have access to a proper gym included with their stay or the listing should accurately describe the limited fitness room that’s available.
I hope management updates the description so future guests know exactly what to expect.
Absolutely disgraceful customer service.
I have been trying to get my invoice for two months and have called six times. Every time, the reception staff either disconnected the call, promised to call back and never did, or simply failed to help. Today alone, i called in the morning - male receptionists took my details and never called back. When I called in the afternoon - female receptionists put me on hold for six minutes only to be told to call back because she was busy. When I objected, she just slammed and disconnected the call.
I have wasted hours of my time and paid significant roaming charges with no help or basis customer service ethics. This level of service is unacceptable and does not meet even the standards of a two-star hotel.
Management should investigate this matter and take appropriate action. Your reception staff are seriously damaging the hotel’s reputation.
My favorite place in Casa. I visit every month for 5 nights and every time I feel at home. All the staff are so welcoming and attentive. You can feel that owners and managers really care. Highly recommended stay. (I have a request, new gym and add a sauna 😊)
Le Casablanca hotel exceeded all expectations! 💫 Luxurious ambiance, impeccable service, and stunning views. The staff went above and beyond to make our stay unforgettable. Can't wait to return to this gem in the heart of Casablanca!
I am extremely disappointed with the service and lack of basic customer care from this hotel.
I made a reservation, but due to a serious and unexpected emergency, my mother had to urgently leave Morocco and was unable to arrive at the hotel. We canceled immediately after making the booking and informed both the hotel and Agoda.
Despite multiple attempts to contact the hotel by email and phone, including speaking with their reservations center and management, we were ignored and received no real assistance.
This is not just about a cancellation policy – it’s about basic human understanding in exceptional circumstances. Unfortunately, there was no flexibility or willingness to help at all.
Very disappointing experience. I expected a much higher level of service and consideration.
I will update after you wrote me, because I can’t comment…
Thank you for your response.
I would like to clarify that I have the full written correspondence with Agoda confirming that they were willing to process the refund, but that the request was denied directly by the hotel.
Agoda contacted the hotel more than once regarding this emergency situation, including after additional review requests and after supporting documents were provided, including a flight ticket showing my mother’s urgent departure from Morocco.
Despite all of this, and despite the fact that the cancellation request was made immediately after the booking due to exceptional family circumstances, the hotel still chose to refuse any refund or flexibility.
This is extremely disappointing, especially considering that my mother has stayed at this hotel several times before and always had positive experiences in the past.
I truly hope the hotel management will reconsider the situation with more compassion and understanding toward loyal guests facing genuine emergencies.
