Availability
Description
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..
#Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..
Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.5 per person, per night We have included all charges provided to us by the property. . Optional fees: Airport shuttle fee: EUR 30 per vehicle (one-way) Cribs (infant beds) are available for an additional fee Rollaway bed fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Facilities
Parking
Air condition
Laundry service
Terrace
Hotel safe
Living room
Airport Shuttle
Bathroom
Clothes dryer
Carpeted floors
Garden
24-hour security
Desk
Disability-friendly bathroom
Check-out hour
Bellboy service
Room size (sqm)
TV
Currency exchange facilities
Cloakroom
Late Check-out
Lift access
Cot on demand
Room service
Number of bedrooms
Internet access
24-hour reception
Safe
Bathtub
Shower
Mini fridge
Balcony
Wi-fi
Direct dial telephone
Concierge
Luggage room
Minibar
Check-in hour
Hairdryer
Newspapers
Mobile phone coverage
Reviews
My favorite stay in Casablanca! The room was spacious and beautiful. The bed was super comfy and the staff was nice. The breakfast also had a wide selection of food. The location is great and is near bus and tram stations. Highly recommended!!
Very surprised by the reviews...
Super attentive staff - managed to provide me with a charger, upgraded to a better room, very accomodating with check out time etc. Ayoub and Kaouthar were real examples of Moroccan hospitality.
The location is also very handy if you can order a taxi with your phone - I was always roughly 10 minutes drive from downtown or wherever I needed to be.
I would definetely come again. Thank you for your care,
Anissa
To sum it up, this Hotel is good/okay. The good things first. The staff is really nice and helpful. Especially the breakfast staff like Chaouki, he was very nice.
We also got a free uograde which was also very nice and we were super grateful for.
Also the location is good, you reach various places by walking. The hotel itself was also looking very clean and nicely decorated.
The rooms were clean and the bed really comfortable.
The bad things were that there was a big water dammage in our room. Every time you put the AC on or off, there would be water running from the walls.
Another thing was the breakfast. Even though it had some good food options and some were delicious, everything especially the pastry and bread were really dry. And there were too many small flies in the juice area. But good was that Chaouki always made us juice and eggs and he really cared for us.
Nothing great here. Room is clean, bathroom is small, not enough counter space, hair dryer is sufficient, water pressure in shower is good, ample towels. Wifi is good. Breakfast buffet has ample food - scrambled eggs, sausage, bread, pastry, yogurt, apples. Coffee is from a machine. Front desk person was not very welcoming. At one point, she was sitting on the couch looking at her phone.
Bagged breakfast (for early departure) consists of 1 bruised apple, 1 over-ripe banana, 1 yogurt, 2 hard boiled eggs, bun wrapped in foil, jam and butter, no napkins, no spoon, no knife in the bag
My experience at this hotel was not great. It was very basic overall and didn’t quite meet my expectations.
On the day I was checking out, a friend came to help me bring down my luggage, but they were not allowed into the room because I had paid for single occupancy. I found this quite surprising, as I have never experienced a hotel restricting a visitor from briefly coming up to assist with luggage. I didn’t want to create a scene, so I asked him to wait at the reception, but it was honestly embarrassing.
There was also an issue during payment where I was asked to try multiple cards, and it was made to seem like my cards were faulty. It was later discovered that their POS machine was the problem. That situation could have been handled more professionally.
The rooms were very basic. The only exceptional service I received was from the porter, an elderly gentleman who was warm and kind. The breakfast was also nice.
Aside from those two positives, the overall experience was disappointing, and I would not choose to stay here again.
