Fantastic hotel. Staff were extremely helpful and welcoming. Rooms are beautifully decorated and super clean . We had a queen room and the bed was so comfortable. Gorgeous bathroom and the best shower ever. We will definitely be returning here and I would recommend it 100%
The location is just brilliant. Right in the heart of Cardiff City. Central to the main shopping area with all the arcades and St David’s Dewi Sant shopping mall. Very close to all the attractions like cardiff castle and lots of eateries all around. The hotel is located in arcade and the rooms are clean and good size. Comfy bed, hot running water with good pressure, excellent room service, complimentary water, good variety of tv channels, very polite and helpful front desk and a very good restaurant/ pub on the 6th floor. What else could one ask for.
We stayed here recently to attend our daughters university graduation. The Hotel Indigo is a fabulous jewel of a hotel hidden in central Cardiff. The staff were amazingly thoughtful & helpful. The rooms are fabulously decorated, huge & extremely well appointed. The top floor restaurant, bar & lounge are a wonderful spot for relaxing with a birds eye view across the city. Thank you Hotel Indigo for a brilliant stay. We will be back.
This hotel exceeded my expectations. It's in an excellent location, and every member of staff was welcoming and attentive throughout my stay. The room was spotless, spacious, and the bed was incredibly comfortable, making for a great night's sleep. If you prefer a quieter room, it's worth asking at check-in, especially if you arrive early. The gym is well-equipped with everything needed for a good workout. The rooftop restaurant and bar served delicious food in a great atmosphere. I thoroughly enjoyed my stay and wouldn't hesitate to book here again.
You are best to park in the NCP car park off Greyfriars Road. It's currently £34 for 24 hours but once you register at the hotel you are given a code to reduce this by 50%. When leaving the car park on foot, head left and turn left into Greyfriars Place. As the road bends, go right as you can enter the Dominions Arcade where the Indigo Hotel reception can be accessed, there are two worn out flags to indicate the hotel name. The hotel itself was clean and modern and I was given a complimentary room upgrade which was really nice. There was no noise despite the location and the bed was comfortable albeit smaller than some other hotel chains provide as standard. The only thing that let it down was the rooftop bar and restaurant. It was a lovely afternoon but it didn't open until 5pm even for drinks and when it did open it sadly lacked any atmosphere. They also didn't have all the ingredients for some cocktails they listed. The outside area was very limited and could do with a makeover so it compliments the otherwise modern interior. Most guests had one drink and then left and I didn't see anyone order food. Breakfast was also disappointing. Whilst there were three staff trying to seat guests they seemed very disorganised and not one said Good Morning on your arrival or acknowledged guests when they left. The bacon was really greasy and the sausages very overdone so I was glad I didn't eat in the hotel the night before if they couldn't manage the basics. It's a shame as the hotel receptionist was so welcoming and the location was ideal, but to encourage returning guests, these few issues need to be addressed.
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