This worked out great for us. The driver communicated with us as soon as we arrived through what’s app and we were able to quickly get our luggage and meet him. The drive to the hotel was good and the driver was very friendly and helpful through the whole process. I would definitely recommend using this company again.
About Activity
What's Included
Includes
- Complimentary meet & greet
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Airport departures - our drivers will collect you from your hotel reception or specified address at least 5 minutes before the booking.
Roundtrip transfers - This offers both arrival & departure services.
Language Offered
Additional Info
Cancellation Policy
Reviews
It worked like clockwork. Although there was a hold up at the airport baggage claim our driver, Kendal, got in touch and waited patiently for us. We got all the assistance we needed, a safe journey, and a polite and friendly driver.
I booked an airport transfer. I received confirmation that the trip was reserved to discover they had no booking today.
The driver was over an hour late. Was not at the location agreed to meet us in arrivals hall. Finally had to borrow a persons phone and call. Finally showed up, but of course my wife was yelling and screaming at me like it was my fault. This is typical though. The driver was a super nice guy, and was just doing his best. Said he tried to call but I do t have my US number in South Africa. So there needs to be a better system.
Not happy at all. Arrived into the arrivals hall and nobody was there to collect us. Waited half an hour after operator told us they cannot reach the tour operator and had to make alternative arrangements costing us a fortune. Not even worth the 1 star.
I needed to get my family of 6 to Cape Town International and I wanted a shuttle service that was reliable and efficient. After some research, I chose CITI SHUTTLES ... and it was the best decision I could have made! Arlene and Charmaine (the Operations Manager) responded to my emails virtually immediately. They not only gave me a very competitive quote but CITI SHUTTLES kept in contact with me from start to finish. When our flight was delayed at OR Tambo, David from CITI SHUTTLES messaged that he would be waiting for me and my family. He was actually tracking our flight! What incredible service! Needless to say, CITI SHUTTLES comes highly recommended!
Very good transfer, our driver was waiting for us. Friendly guy, helped us with all our luggage. Highly recommended.
Online booking and correspondence regarding pickup details were straightforward, prompt, and courteous. Driver David was a gem- punctual, professional, and personal giving us audio tours of city sights along the route.
We used Citi Shuttles for airport transfers. David was very prompt, professional and knowledgeable! Would highly recommend
Driver was waiting for us after we gathered our luggage. Van was spacious enough for the four of us and all our luggage. Driver was pleasant and trip was uneventful, just as you would hope. Will use this service again in a week.
David was our driver both to and from the airport during our stay in Cape Town. He was very timely and even helped with our luggage. Being a long time resident, he was very knowledgable about the culture, current events, and landmarks that we passed. The shuttle was clean, and very spacious for our family of 5. We had to update our dates/times a few times, and they were very accommodating and always responded quickly via email. They even reminded me that I needed a round trip vs just a one way.
Great service, our driver was waiting for us, courteous and pleasant and helpful would use this service again plenty of space for six adults and six cases
Our driver Stanley was there with a name board as we arrived in Cape Town Airport. He was very informative on our way to our accommodation, advising us of safe places & places he thought we should avoid. On the return journey Stanley arrived a few minutes early and the transfer was again seamless! The only issue I had was payment. When booking online I wasn't able to use PayPal or credit card. The only payment system was by bank transfer. This meant I incurred charges from my bank & also the bank in SA. Although this made Citi Shuttles more expensive than other transfer companies, I went ahead with them because of the positive reviews. The service was fine, just need to sort the payment method out!
We have used Citi Shuttles to transfer from and to Capetown Airport for 3 years. They are reliable,professional and on time. Usually 350 rands for transfer to Waterfront.
Used Citi Shuttles on numerous occasions and they remain a reliable and professional shuttle service. Never experienced any problems with them. Communication is good, vehicles are modern and clean and the drivers are friendly and helpful. Our shuttle service of choice. Recommended
David was punctual in arriving at the airport. He was very welcoming and gave us some helpful sight seeing tips.
Hassle free shuttle service from a professional and reliable company. They also arranged our shuttle service in Durban. Their communication was good and their vehicles are always clean and in good shape. Using these guys provides peace of mind. Recommended
Our transportation was early which was great. The driver was great and friendly. He was a tad rude when tip him , he expected more from us, since we were foreigners. He was tipped R50. and was extremely ungrateful.
I had arranged by email to be picked up at the airport and transported to hotel. Upon arrival I looked for driver and couldn't find him. It took me a while to get a local sim card, get some local currency, and an hour later I still couldn't find him. Finally I called and located him. The pickup did not go as smoothly as I had thought, but the ride was fine and I got to the hotel with no problems. Cost was USD around $25.00
Pünktlich, sicher, zuverlässig. Jederzeit wieder! Wir wurden mit 6 Personen und einer menge Koffer abgeholt und zu unserem Hotel gebracht
Excellent Service, PUNCTUALITY, sympathy and cordiality. Very good price! I really recommend Zain, our driver, we only speak Spanish and he understood everything perfectly! I recommend it, kindness, punctuality and a very good price!!!
Monday through Friday 9 am to 7 pm EST
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