We really enjoyed our stay here. The location is perfect, rooms are spacious and clean, the gym and spa are amazing, and staff are super friendly. We checked in very late and there was a mix up with our room, but the staff went above and beyond to sort it out. Special shout outs to Ashley and Sol (the general manager) who were both brilliant.
We had an incredible stay here for our honeymoon. After hours of flight delays, we arrived very late at night in the cold rain and were welcomed with such warmth and kindness. The hot chocolate on arrival and desserts in our room congratulating us on our honeymoon were thoughtful touches that made us feel so special. A special thank you to Ashley, who looked after us at breakfast. He was friendly, attentive, and always went the extra mile to make sure we had everything we needed. The hospitality was some of the best we've ever experienced. The property was peaceful, comfortable, and we felt safe and well looked after throughout our stay. It was hard to say goodbye to the incredibly comfortable bed and outstanding service. We would happily recommend this property to anyone looking for a relaxing getaway with exceptional hospitality.
We had such a lovely stay at Dock House Boutique Hotel. The highlight each morning was the breakfast room—Ashley and Uya were absolutely wonderful, so warm and attentive, and they made every day start on such a happy note. Truly exceptional service that made the whole experience feel extra special.
Pleasant heritage style hotel, as the name suggests. Very handy location for a vacation stay or extended layover in travels. Excellent staff in all aspects. Ashley, the breakfast attendant, not only ensured we enjoyed breakfast but also was very helpful in providing local knowledge to assist our daily ventures. A feeling of safety prevails over the whole property. The car parking facilities are good, with private security present. There is a spacious lawn garden and pool area providing personal space. Our room was quite large, comfortable, quiet, and retained heritage feel. In all, we had a very pleasant 4 night stay and would return.
Phenomenal hotel. We greatly enjoyed our stay here. Rooms- huge room, nice views, and the added balcony is a massive plus. Everything was very luxurious. Some other commentators noted the finishing is a bit worn, this is so minor that it doesn’t detract from the room quality. Location- couldn’t be better. Walking distance from V&A, and most importantly, very safe. Service- exceptional. Ashley, the breakfast attendant, was truly lovely and made a visible effort to brighten our mornings. Great breakfast too. Spa- awesome massages. We wished we had booked more treatments here. Other amenities- beautiful pool area with awesome views of table mountain. We will definitely stay here again on our next trips to CT.
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