Small Group 3 Waterfall Cenotes Experience

Great excursion w nora and joshua!! They were the best!! Wonderful tour and there were extras I didn’t expect like tequila tasting and tacos at the end. The Cenotes were gorgeous!!

Overall, great production- it ran like a well oiled machine. The nature was so beautiful and the experience was fun; we didn’t feel like any of the service majorly detracted from the beauty of it all. Pros: All of it was on a private property, very safe, with bathrooms aplenty. Super cool nature, not too crowded. Each cenote had its own special features: one had a statue, a cafe with bats, and a low platform, one had a higher platform and more rocks near the water, and one had an even higher jumping platform and a zip line. We were told that we would only have 20 minutes at each cenote which made us feel anxious and rushed— but then we had longer than 20 minutes. It was nice to have more time, but on the other we felt anxious for no reason. Cons: The van ride is hot and you may not have a working seat belt (happened on the way back for me). If you get motion sick, take medicine ahead of time or pack it- there was a bumpy ride we weren’t expecting in an open wagon thing. We were expecting to have to tip and pay for photos, but some of the workers were annoyingly pushy about it during the fire performance. We wanted to be able to watch the performance without interruption. Other info: The tacos were meh but free so no complaints. Photos were $65 but then when we initially declined they offered them to us for $55, which we paid for. They were fine, for three of us it felt worth it bc we could split it between us. Pick up instructions felt unclear, but we were able to message the organizers and figure it out. Very cute dog near final (largest) cenote

They will constatly try to upsale you and ask you to tip them multiple times in the experience. If you don't give them what they're expecting they will be very unfriendly and make you feel unwelcomed. The water experience was ok, pretty but they don't let you enjoy it because the time is very limited. The zip line was only like 20 ft long 😔

Josh was a fun host. All of the personnel are very kind and alot of fun. The Cenotes are gorgeous. You can bring your things with you on the Cenote only tour, just you can't bring them INTO the Cenote. I would recommend water shoes (not flip flops) because the rocks and pebbles walking around are painful. Pros - Its gorgeous, the guides are amazing, the photographer is fantastic and the prices of the excursion and the photos are reasonable. There was an incident in the water in the last Cenote and multiple guards/guides jumped in to save the participant. It all felt very safe. Bathrooms are clean, park with the entertainers is fun. Cons - The food was not good, dry and you can't just leave when you are done. We were ready to go once we realized we didn't like the tacos provided but we had to wait another hour after our Cenote tour ended to get our 1 hr shuttle back to our hotel. I would have brought food/snacks with me for my small children if I had known we would not return to the hotel within a few hours. We were picked up at 8:30 arrived back to the hotel at 3:00pm for the Cenote only tour which was way longer that I planned (4 hours total). There is not a paddle board and you must wear lifejackets so the photos are a little deceiving, but absolutley necessary (We saw it save someone's life). The last Cenote is the best, but was crowded, with lines and we weren't there very long which was disappointing. The beginning section with the 'add ons' and extra gear can feel overwhelming and sales pushy. Overall, would highly recommend. My children are 7 and 10 and I went solo with them and we all had a great time. Value is worth it.

Wonderful day. Cool clear water. Great guides. You don’t need anything but a towel, some cash (for great tequila to take home + tips), and a positive attitude. Excellent adventure.

Prepare to enjoy yourself!! Absolutely Loved the Cenotes, the folks that ran the tour were Fantastic and Fun!!!

The description of this trip said it was 4 hours duration starting at 1.30pm, that it would be just with a quiet group and that you could enjoy each cenote at a leisurely pace. The reality was that we were picked up at 12.30 and returned after 7pm, making it a nearly 7 hour day. The experience started with confusion as we were told to meet at Selina hostel Cancun - this place no longer exists, so we weren't sure we were stood in the right spot. We were shuttled to a big adventure centre, arriving at 1.30pm. You are then put on what feels like an unnecessary conveyor belt of being forced to speak to multiple staff members trying to upsell you an over priced package of food/drinks and Over priced water shoes. Funnily enough they neglect to mention water shoes on the list of items to take before joining and TBH you can easily get away with not using them. The expectation of being able to enjoy each cenote at a leisurely pace was not met. I think total time spent in all 3 cenotes collectively was less than an hour. Time is wasted at the beginning as we had to wait to about 2pm to round up other peopke from different shuttles doing the same activity as us. You then go on a bumpy truck drive to the first cenote, where I think we had about 15 minutes in it. We walked to the second cenote where I think about 20 mins was taken up on the tequila tasting followed by 15-20mins to enjoy the cenote. For the first 2 cenotes we were the only group there (about 12 of us), so it was quite peaceful apart from the guide intermittently blaring out music from his speaker. We were told we could not use phones and cameras in the cenotes. I challenged the guide for the reason and was told it was because lithium leaches into the water! I call absolute BS on this, if that was the case would it be approved for most of the human population yo be walking around with devices that are dripping lithium everywhere?! Wouldn't other national parks ban the use of these devices globally?! Funnily enough they have their own photographer who took a camera into the cenotes then tries to charge about $100 at the end for some mediocre photos. For the final cenote we had to get back on the truck. When we arrived there was already anither group there and more people continued to arrive. The quiet, peaceful experience certainly was not a thing here. There must have been about 50 people in the last cenote and there was one group screaming and shouting so loudly that it did not make the experience enjoyable. This cenote also had lots of people using their phones in the water, so the rule about not using them went out the window at this point! I think the actual tour ended bout 5pm then before going home you are forced to sit in their restaurant for about an hour to get your snack, while they try to upsell you other food and put on a show that nobody is interested in. I was expecting the snack to be just a quick thing given to you by the guide during the trip, not to spend just as much (or more) time in the restaurant as we did in the cenotes. It is then carnage as hundreds of people are then all trying to find which shuttle they need to go into for their journey back to their hotel as there were only 2 member of staff directing, what felt like a big scrum of people. As it stands I would advise against this trip and instead get your own transport to one of the thousands of cenotes and do your own thing at your pace. The organisers could make this better with being honest about the timings (there is a big difference between a 4 hour and 7 hour trip). I would cut out the whole restaurant thing and contrived entertainment, so people have more time doing that they paid for - experiencing the cenotes.

They kinda put you in a jail. They will always pick you way early and never tell you when things will actually start. Even at the end they will make you sit in a restaurant for an hour just so that you get bored and order some food. Really a very big scam

This was our family’s favorite excursion from our trip. We only booked it the day before, but the tour company was quick to confirm our reservation and schedule a pick up time. We arrived and found a well organized and friendly staff which was nice. Our tour guides were Ignacio and Manuel. They spoke great English and brought some great vibes. The cenotes were all beautiful and had places to jump off or just float. The drive out and back from the cenotes was one of our families favorite part. It felt like a safari in the open air transport. It was a great adventure. We are a family of 6 with kids ranging from 16 to 7. All had a great time.

I don’t normally write reviews, but I think it might be helpful for some. Especially when trying to find activities in another country. I booked this for my friend’s bachelorette trip. We had so much fun. I booked the tour that included pick up. the tour coordinator was very communicative through whatsapp, to ensure we were being picked up on time and from the correct location. Each cenote was beautiful and just as pictured. They had a truck that would take you to each cenote. The roads to get there are a bit rough. it felt like going on safari. If you get car sickness or don’t like bumpy rides, brace yourself for that. I personally thought it was great. there were restrooms in all of the locations. at the end of the tour each person got tacos, which were included in the package. the tequila tasting was so much fun. Pablo was very funny and informative. my friends and i ended up purchasing some bottles from them. the only. even though it WAS a very touristy place, it didn’t take away from how fun the experience was. it did not feel overly crowded either. they also took great pictures throughout the whole experience. my only problem would be that they do try to sell you a lot of stuff. this doesn’t surprise me since it is so touristy. I have been to many cenotes in Mexico before, so my friends and I did not purchase any of the items they were suggesting. we were fine without them. Overall, I highly recommend this. It was a very fun and complete experience.

Everything was great from start to end. The cenotes where very fun. Cold but fun. The ride to get there was very interesting.

Very fun excursion, it was thrilling to jump into the 3 different cenotes and ride through the jungle. While I enjoyed this tour I have a few things to note. The hotel pick up and drop off was very convenient but added an extra 2 hours each way since we were staying near Tulum and had to stop at 4-5 other hotels. I wouldn’t recommend this tour if you were staying that far away. I also felt we didn’t get enough time at each cenote. The tequila tasting was really good, but it took time away from swimming in the cenotes. The guides also never actually explained what a cenote is or how they were created or why they are an important ecosystem.

We loved this tour. The cenotes are so cool to see. I booked this last minute and didn't see a lot of details on what we would do or what to bring. We were picked up at our hotel and taken to What To Do In Cancun. There we were assigned to our group and after a short wait we received a run down of the trip. There are multiple signs saying no sunscreen, no bags, no cameras, etc. This is for inside the cenote only. You can take all of these things with you and take your own pictures, you just can't take them down the stairs and into the water. We took a safari bus to the first cenote, swam for our allotted time and then walked a short way to the second cenote. Here we participated in a tequila tasting. If you didn't want tequila or had kids you were welcome to swim. Then we got back on the bus and went to the last cenote. This is the largest and least clear, but has the zipline and the platform for jumping that is 20' high. Each cenote has a platform for jumping or stairs if you prefer not to jump. After that the bus took us back to the main office where we received three tacos and watched a Mayan dance. A photographer accompanies your group and the pictures are available for sale. I paid $60 for 142 pictures and felt I got my money's worth. Overall this was a very cool experience. The staff were all great and everything was clean and well-maintained. As far as what to bring I would recommend a towel, change of clothes, swimsuit, sandals, and goggles. Water shoes would be nice, but not necessary. You have to wear the provided life jackets, sunscreen is not allowed and not needed as most of the tour is fairly shaded. The staff is somewhat pushy when it comes to trying to get you to buy things or provide tips, but I felt this was part of being a tourist in Mexico.

This was a great day for all of the family. My 10 year old son loved jumping into the cenotes and the zip line. We thoroughly enjoyed the whole cenotes experience and the tequila tasting!

Overall I would say this was a good experience. The pickup from our resort went smoothly. They did remind us 3 times of the pickup time and said they wouldn’t wait for more than 5 minutes, which is funny because the next stop we waited about 25 minutes for their pickup. The drive to the Cenote was extremely bumpy and I would not suggest for older/ bad back people! Our tour guide Henry was fun and had great music the entire time. The tequila tasting was good but a bit long of a presentation and salesman like. The tacos snack was again good but had to pay for drinks and any extras. The fire show was good but again they ask for tips. The round up for all the groups to go back to resorts was chaotic! Pay attention or you will miss your bus! The last driver begged for a tip and was very rude! Overall was great day at the Cenotes but much longer than expected to be gone. I believe it was said to be a 4 hour trip when in reality we were gone a little over 6 hours total.

Bring a little tip money. Bring a few snacks and if your are doing the Cenotes bring a towel. Enjoy the day.

Good amount of time at the cenotes. Guides and tequila master were informative and entertaining. Only downside was that every turn, the company was trying to upsell you on lunch, photos, sandals, masks. You name it, they tried to sell it.

I wrote a review a moment ago but forgot to shout out Fernanda! Fernanda was our tequila tasting advisor. Expert, kind and entertaining. The tequila was great too and it’s usuallly not my go to. Can’t say enough good things about this trip - go!

The cenotes were pretty but this is private land and the experience is set up so that you're basically just shuttled from one shopportunity to another. I was asked to buy something at least six times. I was hit up for tips at least four times. I was asked to rate the experience four times. You have to watch a kind of sad little show you didn't ask for before they will take you back to your hotel while they sell you mediocre food and drinks. The "Zipline" included in the three cenote experience is not what I call a zipline. It's not the kind where you strap in or anything. The actual time you spend in the cenotes is a fraction of the total time you spend there. I'd prefer just going to a public cenote on my own.

Absolutely loved it! The pickup driver was so sweet and funny! The tour guide encouraged everyone out of their comfort zone which I enjoyed! I would definitely do it again!

Highly recommend this tour and tour operator. Friendly professional staff, prompt and efficient transfers to and from the hotel, and the cenotes themselves are a wonderful natural phenomenon that we thoroughly enjoyed visiting. A really fun filled family day for everyone.

Christian was the best tour guide! The margaritas and tequila tasting was delicious (and I'm not a super tequila fan, but this was quality stuff, lovely). I was afraid the cenote would be too cold, but they were so refreshing and we saw a bat in one of them. Overall great experience!

This trip was pretty great. The cenotes were breathtaking, the swimming was an awesome experience, and our guides Chris and Nava were very fun and knowledgeable. All around, I would recommend this trip. Unfortunately, this was not a semi-private tour, as advertised. The “15 person cap” was exceeded to a group size of 27 people. This didn’t quite deter from the experience, but it was different than expected. Additionally, this tour books through “What To Do In Cancun,” but it is serviced by Extreme Adventure Cancun. This means that our hotel pickup was not done by the expected company, which was confusing. It also looks to be cheaper to book directly on the EAC website. The pickup in the Cancun Hotel Zone was easy— our driver took a loop through the area and filled the van with participants. The ride was about an hour each way. We were picked up at 0830 and retuned at 1530. The tour had “paparazzi” who took incredible pictures of the experience. You get to preview the photos before deciding to purchase. For our group of 3, the cost was $60 USD. Pictures were airdropped to our iPhone but could be emailed, as well. Two tacos were included after the experience. They tasted great. Other food and drinks were available to purchase, as well. All add-ons (food, photos, gift/accessory shop) take Visa, Mastercard, and Apple/Google Pay, which made it very easy. Tips should be planned in cash— there was no Venmo or PayPal QR Code to share funds electronically.

So fun for a bachelorette party! Music, tequila tasting, swimming, tacos and fire! It was a very cool experience that was well organized snd safe with all your belongings since it was smaller groups. We were group x with Chris as our guide. I was truly delightful - him and his partner ;forgot his name). He got in the water with us and had fun and even pulled me around in the paddle board since I didn’t want to get in 😂 we had a really great time! Thank you!!

Chris was our guide and he was amazing. It was a very fun morning! Everything went smoothly and the cenotes were beautiful and refreshing. Chris could not have been a better person to lead the activity!

Very much a tourist trap. While being in the jungle was cool and guide was funny, the experience was mediocre at best.

The Cenotes were beautiful! The tequila tasting was delicious! The snacks, extra margaritas and appetizers were great! “H” was a good your guide!

Chris and Mark were amazing tour guides. We had the best time definitely one of our favorite tours so far!! The bats in the caves of the cenotes was my favorite.

Wouldn’t recommend if you don’t enjoy bunny rides and long journeys the denotes Were nice but did not enjoy the transportation nor the short time we get In the cenotes not what I expected

From start to finish, this excursion was a hit! We were picked up at our hotel. Take into location provided a great experience fun staff, great food than we were taken back to our hotel. No problems just fun.

The staff is amazing ! Our tour guide, Flash, was GREAT ! Made us have the best experience! The tequila tasting was super fun & I even bought two bottles because it was so good.

Great trip, very enjoyable and the cenotes were lovely. The kitchen at the end for the snacks were very chaotic and communication was poor about being picked up. The collection and pick up time wasn’t clear.

The whole experience was great! The guides were a lot of fun and took great care of us. The only downside was the taco tasting. It was not good and you could really tell the people who got the tacos included in the tasting compared to the tacos that people were ordering. They were much much smaller portions of meat. We would have rather ended the tour and headed right back to the resort.

I really enjoyed this excursion! My husband and I were looking for something a little different than ATV’s and Ziplining. This was such a great option, we visited 3 cenotes and our tour guide, Kevin was so fun and helpful throughout the whole experience. We were picked up and dropped off directly from our resort, making it a breeze to get to and from. We had a great tequila tasting as well featuring some of the local tequilas. They gave us drinks (soda, water, beer) after the second cenote. All of the cenotes had jumping points, but the third one had a zip line you can use to get into the water as well. Showers, restrooms, and changing rooms were available at the third cenote as well. After the third stop, we went back to the park area and received 2 tacos that were really yummy! It was a good portion for a snack for sure. We spent about 30 minutes at each cenote, and we had a photographer capturing images for purchase at the end. Overall I think it was an awesome value for the cost and I’d recommend the excursion!

Very cool experience to learn about the cenotes and how they are all connected. We swam in three today in the jungle! We had fun guides who made it a memorable experience! Ebo and Matt were the best! We ended the day with a Mayan snack and entertainment in the jungle! The open air bus ride was a bit bumpy for awhile getting down to the pools but sitting towards the front definitely helps!

We had high hopes for this tour, unfortunately, it was just a middle of the road excursion for us. Let me first start by saying, the actual cenotes that we visited were VERY cool and we loved this part of the excursion. Our tour guides were very friendly and helpful (apologies for not writing down their names, as they definitely deserved some recognition). Here is why we are giving this tour 3 stars... First, you arrive to use the bathrooms and then they take you to their gift shop. The gift shop - they want you to buy sunscreen, boat shoes, etc, etc. No, I don't want to buy anything. Next, they let you sample a margarita. Prior to the tour getting started, you sit and wait for about an hour and it almost feels like you sit there so that you can buy margaritas and spend more money. No, I don't want to buy a margarita, we just want the tour to start. After the cenote tour, we get our "snack" which was great, but it was a small street taco. From there, they hand you a menu and ask if you want to order more food. The food prices were astronomical. No, we will not be buying more stuff. We ultimately find out that our bus driver wouldn't be picking us up for 1 to 1.5 hours, so we sat there foreverrrrrrrr. In the midst of all that, you get to watch a Mayan dance and the lady stands at your table waiting to be tipped. Then the tour guides walk around with a box and they ultimately won't leave your table until you tip them. Then the photographers walk around and they try to sell you on the photos. The prices were insane, no thank you. Then they go negotiate with their boss, come back and try to sell you the photos at a lower price. No thank you. Ultimately, the 4hr excursion was not 4hrs. Pickup was at 800am and we didn't get back to the resort until about 315pm. Were the cenotes cool, yes. Would I do this excursion again, no. Would I recommend this excursion to family/friends, no. The dog and pony show, spend money spend money spend money, got old really fast. We were happy to be back at the resort and we all decided that we would not be leaving the resort for the remainder of our stay.

Well this was just so much fun!!!!! Start to finish we loved the experience! The walk to the first pool Was so beautiful! The education from Mowgli the guide was so great! He kept a smile on his face the whole time and great energy! We also had our own Paparazzi with us… Kevin took the most beautiful pictures and made sure we captured the best moments along the way! The experience of the three pools, the zip lining and coming over the fear of jumping in was exciting! This was the first excursion of our trip and the one we talked about the whole time! The tequila tasting was an added plus… make sure you take some money to buy amazing tequila! We had great tacos that were included and bought some margaritas to cool down! They have even more food for purchase if you need it! The day was beautiful and fun!

Thé driver picked us up in a timely fashion. We enjoyed the cenotes, tequila tasting, Mayan snack and the explanation they gave about the Mayan culture and cooking. While we were eating our tacos, there was Mayan entertainment provided. I liked that we got what we expected and a few perks thrown in like margaritas served at one of the cenotes. Our cenote guide, Matt (Mati), was very friendly and enthusiastic. We enjoyed talking to him. My only negative would be that when the driver picked us up, he didn’t identify the name of the tour, nor smile, nor say good morning. It doesn’t leave a good first impression. It would also be helpful to know how long the drive will be to the starting point of the tour.

This was a very organized and fun adventure! Pick up was at 9:30 am, we got back around 3 pm. They communicated via WhatsApp. They have this cool camp set up where you stay on property for the whole time. We went to two Cenotes, had drinks at the second one (margaritas, sodas, waters - one each included), then went back to the camp for Ziplines. We had a photographer follow us who took over 100 pics. Our tour guide told us a bit about Cenotes and Mayan culture. We then went back to the restaurant and had two tacos each which were delicious! Pics were digital with one print and cost $69. Extra drinks were 2 margs for $10. Suggest bringing a water shoes, towel, change of clothes. Nice break from the sun. Overall great price for a really fun day!

A nice day out, however not really as described. The reasons for giving it 3 stars are as follows: We are first time travellers to cancun and when the trip said the experience was in the Cancun area we were keen to go. However, approx 2 hours of the 5 and half hour experience was travelling time. The experience advertised paddleboarding, but what we got was one board and no paddle between a group of 4 and was told that the cenote isn't really big enough for paddleboarding. The cenotes themselves were lovely, but we booked for the paddleboarding aspect; having already visited a different cenote a few days earlier. The ziplining was actually quite fun, and staff very friendly, but everything felt rushed. A photographer followed us around taking photos. When we saw the price of them later whilst eating our 2 mini tacos (included lunch) and were astounded. We didn't purchase. Same with the tequila. I also felt that having paid an adult price for my 12 Yr old, it would have been nice to have a non alcoholic drink for him, as he didn't have fun while watching the adults drink. I felt that overall the trip was overpriced, given there are many others available.

The perfect place for have fun with friends and families, a new experience for me, for visited a lot time

Awesome staff, very friendly, had a fantastic time!!! Highly recommend this excursion, this will remain one of the most memorable experiences of my life!!

Excellent attention, what attention we received from Ibo and Charly as our photographer, highly recommended

I had an excellent time the very friendly treatment, george was very kind to us, all activities were very fun

Very father with coexistence with family and friends I had too much fun with everyone a quiet place

Excellent extreme activity I had a lot of fun with my cousins and friends a good and fun adventure something out of the ordinary

Excellent Service and Attention from the Park Staff and Good Vibe at all times of the activity very parent

Excellent activity, be in a quiet place in nature, very father the coexistence with the staff who are in charge very good care

The best activity I have done I loved more because I lived with my loved ones, we had a lot of fun