Mixed reviews. The ride there was long. We started at the bottom of the hotel zone, went all the way up for more pickups, and came all the way back down spending one and a half hours only to be where they picked us up. Took almost three hours total just getting there. The place itself was nice. Staff was friendly and nice. However we didn't do most of what they advertised. No biking, snorkeling, or rappel activity. Lunch was good and lunch staff really great. When we were done with the cave, we immediately did lunch and got carted back to our hotel. No time for anything else. Also the cave is not good for young kids or anybody afraid of the dark or claustrophobic. You are up to your neck in water in small dark places. Lots of rock and drops and treading in water. You cannot hang onto anything to keep steady because the formation can't be touched. Head lights get turned off at many places and it's pitch black. Some kids were very frightened.
About Activity
What's Included
Includes
- Bike route
- Rappel Activity
- Use of Snorkelling equipment
- Lockers and Towels
- Entrance to Dry Route for projection of light and sound.
- Air-conditioned vehicle
- Buffet and Flavor Drink
Excludes
- Photos & videos (Extra cost)
- Water shoes (You can bring your own or rent themfor $2 USD per person)
Departure & Return
Departure Point
- If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.
Itinerary
Our adventure will begin when our team picks you up at your hotel in our already sanitized van and will take you to the Riviera Maya. Upon arrival you will be welcomed and the appropriate instructions for your activity. They will give you all the equipment that includes a wetsuit, helmet with flashlight and special shoes. You will live a journey to the bowels of the earth where you will find impressive geological formations that tell the story of our planet and you can enjoy trails on a bike trip that will transport you to Xibalba (Underworld Maya), when you arrive by rappel to the waters of our underground river where you will enjoy a spectacular show of light and sound that is projected on the natural formations. Behold the beautiful scenery of the caverns, swimming in the crystal clear waters of the underground rivers. After the tour you will be able to enjoy a light meal and you will have the opportunity to relax in this incredible natural habitat.
Language Offered
Additional Info
Cancellation Policy
Reviews
Monday through Friday 9 am to 7 pm EST
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