We had an amazing experience with GoMex and Luis getting back from our resort in Playa del Carmen to Cancun Airport. He was there not only on time, but early and we decided not to leave as our flight was delayed a bit. He waited for us and held our luggage and the operator also communicated with us very clearly. After that he gave us enough time for bathroom breaks and water. Very grateful to Luis and the team at GoMex for their hospitality and gracious service!
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Traveling can be stressful, but your transfer from Cancun International Airport (CUN) to your hotel doesn't have to be. We've streamlined the process to ensure a comfortable and hassle-free experience from the moment you book until you arrive at your destination.
Step 1: Easy Online Booking
The journey begins with a simple and secure online booking. Through our user-friendly website, you can:
Select your dates: Choose your arrival and departure dates.
Provide flight details: Input your flight number and estimated arrival time. This allows us to track your flight for any delays.
Enter hotel name: Specify your exact hotel or accommodation in Cancun hotel zone/downtown, Costa Mujeres, Puerto Juarez, Puerto Morelos or Playa del carmen.
Complete payment: Securely process your payment online.
Receive confirmation: You'll immediately get an email confirmation with all your booking details, including meeting instructions and a contact number for any questions.
Step 2: Airport Arrival and Meet & Greet
Upon your arrival at Cancun International Airport, navigating the terminals can be a bit overwhelming. That's why we make your arrival smooth:
Customs & Baggage Claim: After disembarking your flight, you'll proceed through immigration and customs, and then collect your luggage. Once you get your luggage send us a message.
Exit & Meet Your Driver: Once you exit the terminal (past the timeshare solicitors), our friendly, professional driver will be waiting for you at welcome bar (Terminal 2 y4) or margaritaville bar (Terminal 3). They will be easily identifiable, holding a sign with your name or our company logo. Our designated meeting points are clearly outlined in your booking confirmation.
Verification: The driver will confirm your identity and booking details to ensure a seamless match.
Step 3: Comfortable and Safe Transfer
Once you've met your driver, you can relax and enjoy the ride:
Luggage Assistance: Your driver will assist you with your luggage, loading it securely into the vehicle.
Comfortable Ride: Settle into your pre-selected vehicle, designed for comfort and safety. All our vehicles are well-maintained and air-conditioned.
Direct Route: Your driver will take the most efficient and direct route to your hotel, ensuring a timely arrival. They are experienced with local traffic patterns and roads.
Local Insights (Optional): Feel free to ask your driver any questions about Cancun or your destination; they are often a great source of local information.
Step 4: Hotel Drop-off
The final step is your smooth arrival at your accommodation:
Curbside Service: Your driver will drop you off directly at the entrance of your hotel.
Luggage Unloading: They will assist you with unloading your luggage from the vehicle.
Farewell: With a friendly goodbye, your transfer service concludes, leaving you ready to check in and start enjoying your Cancun vacation.
By following these steps, we ensure your transfer from Cancun Airport to your hotel is one of the most stress-free parts of your trip.
Liability Clause: By completing your purchase, the user acknowledges and agrees that the company is not responsible for the loss, misplacement, or damage of personal belongings left inside the vehicle. Due to the high volume of transfers throughout the day and the constant flow of passengers within the van, we cannot guarantee the security of forgotten items. It is the passenger's sole responsibility to carefully check their seat and compartments before disembarking the unit.
IMPORTANT: Select Your Correct Hotel Zone
To ensure a seamless pickup and avoid any delays or additional charges, please carefully select the zone where your hotel is located during the booking process.
Our rates are calculated based on the distance from Cancun International Airport (CUN). Please verify your hotel's location before completing your purchase:
Cancun Hotel Zone / Downtown: Includes all hotels along Blvd. Kukulcan and the city center.
Costa Mujeres / Puerto Juarez: Northern areas and ferry terminals for Isla Mujeres.
Puerto Morelos: The area located halfway between Cancun and Playa del Carmen.
Playa del Carmen: All resorts and rentals within the Playa del Carmen city limits and immediate surroundings.
Note: If you are unsure which zone your accommodation falls under, please contact us at +52 998 481 1136 before booking. Selecting the incorrect zone may result in a booking cancellation or a required price adjustment upon arrival.
Language Offered
Additional Info
Cancellation Policy
Reviews
Abel was fantastic - from the minute we met, he was incredibly kind and gave us plenty of tips and interesting facts about Cancun. We were so pleased time see him a few days later for our second pick up. GoMex had great communication with us via Whatsapp. I highly recommend GoMex and you can request for Abel, do it! He is amazing!
Luis was fantastic. Very patient and professional. My friend landed in a different terminal and he offered to go pick her up and wait for her, even though her flight was delayed. Would definitely use this company again!
This was an amazing private transportation company, I definitely will be booking with these guys again in the future .
My driver Diego was amazing. He was patient, knowledgeable, and friendly. Unfortunately the round trip pick up fell apart but I was refunded half of my $. Other than that, it was a great experience.
This company was very organized and straightforward. Communication is directly through whatsapp and there is constant transparency within the whole trip. Diego was our driver and he was absolutely amazing. Muy amable. I will be definitely booking again.
Excellent and most professional driver Extremely clean van All outstanding
Very convenient and easy to locate when we got out of Terminal 3. Quick and comfortable ride to our hotel. Driver was friendly and offered us beverages. Just know that transfer fares from the airport are expensive compared to our $10 taxi ride back to Cancun Airport from our hotel.
I had two amazing drivers both had great conversations, they were there before arrived and provided me with waters and beer for our drive. Tipped them both well because how great the experience was. Way better than Amstar
Great service! Our luggage was very delayed and they were really nice about it. Thank you!
Communication was excellent. Drivers were present when promised and transportation was very smooth.
It was very good experience, easy to contact and reliable driver so service was good.i would recommend it to others visiting Cancun
The BEST of the BEST. Highly recommended small company that makes you feel like family. Very flexible regarding last minute changes and excellent communication.
Great service and communication.
The communication was excellent and the drivers were easy to locate. Abel and Arturo were both very friendly, punctual and patient for our private round-trip transportation to Playa del Carmen from Cancun airport. I highly recommend!!
We had an outstanding experience with Go Mextour for our private transfer from the Cancun airport to our hotel! Communication via WhatsApp was excellent, and they were waiting for us within five minutes of exiting customs and immigration. The entire experience was smooth, convenient, and stress-free. We highly recommend Go Mextour and will absolutely use them again on our next trip!
Reliable, ontime. Our driver Abel was friendly and reliable. We were kept informed at all times. Will definitely use their services again.
We went through MX Tour for a private airport transfer. The experience was excellent! They had excellent communication and even sent pictures to help us navigate to the meeting point at the airport. Wil definitely book through them again and will look into excursions from then as well!
Able our driver was awesome he talked to us all the way to our resort explaining all of Mexicos traditions,talked about his family and places to visit.
Easy to find. Communication was excellent and right on time. Handled a last minute adjustment from us with great results. I recommend highly.
Setting up transport was easy. Driver was friendly and the air was cold. I would recommend this service.
Our driver was exactly where they said he would be. Communication was excellent from the purchase to drop off. We would highly recommend this company.
Our driver Abel was very courteous, thoughtful and funny. Had a great ride with him. He made an hour go by really fast.
Louis did a great job. Friendly chat with good information.
Transportation was on time, driver had a sign out with my name on it. Easy to locate the meeting location. I was the only passenger in a very clean van. Water wasn’t offered, it would have been a nice touch. The driver was pleasant and spoke good English. Definitely do your research as there are plenty of transportation companies and prices vary a lot. I prepaid with TripAdvisor and found the cost to be less than other companies I researched. Great communication via What’s App. Same nice service back to airport on return trip. I would use them again.
Driver was on time. Held a sign and made it easy to find driver at the airport. Driver was pleasant during ride from airport to hotel. Driver spoke great English.
Communication was outstanding from the very start. Driver was on time and very friendly. I highly recommend using this service.
My first time using this company. They were very reliable and professional. I felt very comfortable and at ease. From the beginning to the end communication was there. On time departure and arrival which is very important to me and also very clean cars and polite drivers. I will be using them again for future travels.
They reached out on whatsapp after I booked and made the process super easy. They have a really competitive price and the vehicle was in great condition, clean with perfect air conditioning. I booked last minute and my flight landed quite late yet they were able to accommodate everything and get me to my destination quickly and safely. Our driver Abel spoke amazing english and was super kind giving us all kinds of helpful advice/information for our stay in the Cancun area. Would highly recommend!
Driver, Abel, was already waiting upon arrival. Very good communications thus we booked 2 more transfers between resorts too.
Super friendly and polite driver! Easy pick up and on time! Communication was good also! The van was clean. I would recommend.
Everything went perfect, Luis Gutierrez was very professional, and knowledgeable.
The driver, Abel, was already there when we arrived. Their communication was excellent. Abel spoke perfect English and was very helpful. The a/c worked very well in the van. The transport van was a newer model and very clean and in good condition. Abel was also a very safe driver. I can recommend Go Mex Tour for airport transportation.
Transfer Service was exceptionally professional and punctual. I recommend them and I will use them again.
A driver was wonderful and very nice. He also was very much on time. Communicating with the company was splendid.
Our driver was very, very nice. Had great conversation.
Abel was so kind and shared his knowledge of the area with us. We’ve been coming to Cancun for over 49 years and this was the first time that our driver was there waiting for us! Usually, we have to wait on the transfer company to pick us up from the airport.
Friendly driver and great customer service
Our driver was waiting for our group on time and took us to the condo. Was really helpful in making sure he left us at the right location and didn't just abandon 3 women on the side of the street. Thank you.
Go Mexico is amazing , our driver Luis made sure we were well taken care of. I would highly recommend.
We had a great experience with Go Mex Tour. The communication was great, which gave me peace of mind. Our driver, Abel, was fantastic and spoke excellent English. The experience felt very safe, professional, and personable. I highly recommend this service.
Driver was there waiting for us at pickup time. Very friendly. Good experience. Don’t stop for anyone as you walk out of the airport. Lots of operators trying to get you to book tours. Walk all the way out to the meeting point where you see the drivers holding up signs with names.
Excellent service and Diego was a fantastic driver! Recommend highly!
Pick up and drop off went flawless they kept great communication with me until we got to vehicle,very friendly we will use them again
nice driver and on time,,will use service again
Diego Gaspar was absolutely amazing from start to finish! He drove us to the airport, picked us up, took us to our hotel, and brought us back, and he made the whole experience so easy and enjoyable. He was such a kind, genuine, and caring person that by the end of the trip, he honestly felt like our uncle! 🥹❤️ We couldn’t recommend him enough. Such a good guy and truly one of the best drivers we’ve ever had. If you’re looking for a driver, definitely ask for Diego—you won’t regret it! ⭐️⭐️⭐️⭐️⭐️
Luis was exceptional very nice and friendly . The company communicated with me to ensure that the connection for the transfer was safe. I would highly recommend.
MexTour was fantastic and reliable. We had a family of 5 and the van was spacious - accommodated all of our luggage easily. Will use them again and highly recommend.
Excellent! I used this service 3 times between hotels this trip, the driver was always on time, the customer service was incredible, they messaged me every step of the way even confirming my driver as we stepped outside of the airport. Very friendly and nice vans. Will definitely be using again. Thank you for making my trip easy.
They showed up on time with clean vehicles and even had car seats for our small ones!
Monday through Friday 9 am to 7 pm EST
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