Driver was awesome. But, please share times that ferry operates, cost and any other pertinent information. We arrived late into airport only to find out ferry was closed and we might not be able to get to the island til morning. Not something you want to worry about after traveling all day!
Miguel took us to exchange money and get a bite to eat before the 2 hr drive to Chiquila to catch the ferry. As we drove through the small towns and villages, he showed us all the special places along the road. He even stopped to get some cheese bread for us to sample. We needed a restroom, and he stopped to find us one as quickly as possible! He was our first impression of Mexico, and we couldn't have picked a better ambassador! What a way to start our vacation!!
This ride was one of the cheapest options from the airport and was worth it. The drive is 2.5 hours on 2 lane roads. We felt really safe and were pleased with this choice.
excellent communication from company, I felt secure in knowing my shuttle would be there when I landed. Driver was courteous. Price point high other than that, happy
The pick up was messed up and the substitute driver arrived almost 1 1/2 hours pass our pick up. That was bad but he was a great driver! Careful and steady and considerate. We would highly recommend Jesus . He had a translater on his phone so the language barrier was no problem. We took the highway to Holbox for an extra $12.00 and that was a great choice. No traffic and a separated two lane road. After the highway we drove through several small villages with gigantic holes in the road. Jesus navigated these with skill , all in the dark!
Transfer was late leaving airport for ferry. Driver stopped at a market switched driver who then moved us from Viator van to pvt car non-English speaking driver who then drove coworker home before resuming our trip while seemingly checking phone for texts while driving; unable to assure us we would make ferry on time; nerve wracking! Arrived an hour late just prior to final ferry! Will take a taxi next time!
We're glad we have Holbox Transfer and Tours a second chance. On the way back, the driver messaged us that he was already 10 min early at the Chiqulia ferry dock. He was waiting there, with our name on the sign, and we were on the road within a minute. He took us in under two hours directly to the airport. Air conditioning and drinking water provided. On the way to Holbox, we had to wait for half an hour until the driver showed up, although we messaged the service that we'd arrive with carry-on only. Then the van took us on a little detour to a gas station where we were switched over to a sedan. Without the wait and detour, we would have been on Holbox one ferry earlier. Also, no drinking water. So so A/C. Again, it was all fine the second time.
Booking online was easy, was able to add friends to the booking. All seemed well as I received email updates with confirmation. Waited an hour at the airport and was unable to contact operator. Called booking agent who also couldn’t reach operator. Driver never showed up.
Angel was amazing! Very professional, on time, and a great driver. The car was clean and comfortable.
We loved the personalized service. We were able to get picked up within minutes of exiting the airport. Our driver was excellent and was very accommodating to all our requests both coming and going. I highly recommended
Arrival instructions clear and easy to follow. Met by friendly rep who led us to car/driver. Communication was limited from there.
Easy and stress free! A man was waiting for us with a sign at the exit and we were in our way. Highly recommend.
Be sure you note via email to them that you need a van vs a sedan. I booked for 4 ppl and assumed (bc there is no option to pick when booking) a van would be used… well it wasn’t. Cramming 4 ppl in a small sedan for 2.5 hrs to holbox ferry is not pleasant. They also offered to pick up my friends at different terminals, 10 min later, once we got in the car they disclosed that there would be a $20 charge… all very misleading.
We transferred from Holbox to Cancun and it was a great experience. Due to last minute travel plans we were only able to give them a few hours heads up and they were still able to accommodate us! Communication was great and they met us at the Chiquila ferry stop with signs so we knew who to meet. Transfer service was very professional, COVID safe, and easy to manage. Recommend for future bookings!
This is a wonderful private shuttle service from Cancun to the ferry that takes you to Holbox. Very professional, willing to accommodate you and efficient. I highly recommend. They are COVID complaint. We were fortunate to have been vaccinate.
We were met at the welcome bar by a man with a sign with our name on it and another name. He then took us outside and put the other couple in a van. He then walked us back aways and found a plain van and put us in it. We left the airport and drove to a Starbucks by a gas station. There we were moved from the van to a small car. The driver drove like we were on a speedway. It was a two lane road and he had to pass alot of other cars and trucks. Then we would pass through little towns with an over abundance of speed bumps. The driver took those very slowly and then we were off on the speedway again. The last part of the trip was in the dark. We did arrive at the ferry safely. We are finding different transportation back to the airport.
In my personal opinion I recommend transport to holbox, because I was a good travel to holbox the driver was a friendly person and excellent driver.
The best experience in holbox very friendly and efficient drivers josue olivar helped us to coordinate our 2 trips from the airport to chiquila and chiquila playa del Carmen very attentive and responsible and very economic prices certainly the best option
Excellent service; they are very responsible and attentive at all times; very good service👌.
The best Transport Service from my hotel to Chiquila your vehicles are very comfortable and safe the attention of Josue our driver we were assigned was great certainly are the best option to get to Chiquila
We were transported to holbox and toured 3 beaches, very good Service from Captain Blas All the way was very pleasant
Excellent Service from Enrique, provided us information, safety and quality of travel at all times, the stay was very pleasant and the places wonderful
Literally, I rescued myself while another driver stranded me at the Airport, Josue helped me and provided support. Very attentive and friendly. Watching over me
Excellent quality of Service very attentive and responsible , are the best option to go to holbox , both in transport and boat tours. We took the airport transport to Chiquila and were very punctual and the same with the tour we took in holbox 3 islands I highly recommend
Highly recommended Excellent Service Best prices $$ On time Mr. Josué Olivar Excellent driver
Service that goes beyond duty, Joshua the most attentive and whatever you ask him to do gets it. My parents were delayed by a 12-hour flight and offered accommodation at their own home in Chiquilá because they no longer reached Holbox. Great human being.
I would like to recommend this transporter as they have very good attention from when you get in the vehicle until you get out, very good attention from the driver josue oliver. Very good overall experience, I recommend them.
It is certainly the best transport to holbox with very economical prices and the service is of the best. The best option to travel to Holbox.
The best shuttle Service to holbox very friendly and attentive at all times the best option without doubt
Monday through Friday 9 am to 7 pm EST
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