The Best! For many years, loyal, very professional, I highly recommend.
Great driver, found him in the big group of drivers with signs but had asked if there was anything that would help us find him (certain colored shirt etc) and wasn't answered in the Viator app. Took a bit to find him. Water after a long flight and 1.5 hour drive would've been nice but wasn't offered. Otherwise all was great and easy transaction.
It was extremely chaotic and difficult to find anyone holding a sign with our name. When we did, it was another 20 minutes before the driver arrived to pick us up. The driver did not speak a word to us for the entire trip. The whole point of private transportation is to avoid the chaos of taking the bus, but this was almost as stressful and did not get us there much faster. Not worth the money spent.
Always reliable and professional We also use Viator when traveling they have great communication and customer service.
Seeing the agent waiting with my name on a placard was great, made it nice and easy, and the driver was excellent.
Rodas was amazing. He was there when our plane arrived 1 hour late and took us to Akumal. Our driver even stopped at the store for us on the way to the hotel.
Our trip from Secrets Akumal to Cancun Airport was very comfortable. Martinez is the guy you want as your driver. Very professional and courteous.
Excellent service provided by the company and the driver Alejandro Rodas, he was knowledgeable and very talkative make you feel comfortable and let you choose the music you wanted to hear on the almost 1 hour ride to our hotel and also a quick stop on the way. I will use their services again in January, hope i can get Alejandro again.
Great service! Alejandro Rodas was my driver and he was excellent- he even helped me shop at the market on my way to my hotel! Highly recommend!
Alejandro R. was amazing! He made sure we were all comfortable and even stopped for refreshments. He was on time and made our transfer smooth. We will definitely book with them again.
Pedro was on time and very professional. We would recommend this company to anyone looking for private airport transfer.
The experience with Pedro was amazing. Not only did he get us to our destination safe and soundly, he gave us a history of the area and alot of great suggestions. Easy to talk to and great company.
Pedro was super nice. He was a great driver and got us to the airport quickly and safe. Definitely recommend him!
David arrived on time with quick departure from my hotel. Service was efficient and friendly. Would recommend!
Super recommended, they always answered my messages. prices became relative but anyway it's cacun.
We took transport from Cancun airport to our hotel in the corner of Akumal. We loved it! The ride was direct. We were a family of 4 adults and a 6 year old. I booked directly with TripAdvisor and received email confirmations. Someone was waiting for us with a sign and my name. Good Service!
Excellent Service I really liked the attention the excellent driver with Good Mood and Travel plus I really enjoyed the ride
Excellent Service with Martinez thank you very much for the attentions, was very friendly and helpful and made the journey pleasant.
We booked a private round trip transfer from Cancun airport to Akumal, even looking for any improvement we wouldn't find. Everything was perfect, from clear booking to Airport Welcoming. The first thing you see on your way out is the sign with your name on it. You are greeted cordially and in 5 minutes you leave Cancun towards your hotel. The Vans are comfortable and being able to enjoy a private transfer that takes you directly to your destination is still relaxing after long flights. The drivers are friendly and the schedules are very well respected. If we were to return to Cancun we would not hesitate for a second to call on TCS again.
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