I had a blast. The crew was awesome. They made sure you knew the instructions and how to stay safe when snorkeling. Safety was always first. If someone was not listening. They would make sure you did. That's always key. Everyone was on the same page no matter what language or where you are from. They would ask what language you spoke. They care about their guest and the islands we visited. I was very impressed. Then at the end of the day. They got out with the guest sang and danced. Like I said it was a blast. One of the best tours I've ever been on. Thank you so much for a great time that I will never forget. Yall are awesome friendly folks that do your job to the tee. Thank you so much again.
About Activity
What's Included
Includes
- Guided visit to the Island of Contoy
- Drinks (water, soft drinks and beers)
- Round trip transportation from Cancun, Costa Mujeres and Puerto Morelos
- Continental breakfast
- Life vest and snorkel equipment (snorkel tube is new)
Excludes
- Gratuities
- Transportation from Playa del Carmen $10 us cash per person
- Transportation from Riviera Maya $20 us per person in cash
- Dock fee, National Park of the island
Departure & Return
Departure Point
- Pick up service From Costa Mujeres, Cancun and Puerto Morelos Included From Playa del Carmen $ 10 us per person From Riviera Maya Up to Bahia Principe $ 20 us per person
Itinerary
Upon arrival to the Marina our team will direct you to our tour check in. You'll be treated to pre-departure refreshments, including juices, coffee, fruit, and sweet rolls. After a briefing on the day's activities, you'll board our ultra-modern, fully equipped high-speed boats and set off for an exciting adventure.
Snorkeling at Ixlache Reef Our first destination is the Ixlache Reef, marking the beginning of the renowned Mesoamerican Reef system that stretches along the Caribbean. You'll receive professional-grade snorkel gear and a flotation vest certified by National Geographic. Unlike other tour companies that charge extra for snorkel equipment, we include it at no additional cost!
After around 45 minutes of observing vibrant fish and turtles, you'll head to Isla Contoy, famous for its white powdery beaches and pristine, crystal-clear waters. On the island, you can explore the fascinating Marine Museum .W Wander along nature trails, and visit the observatory for breathtaking views. This unspoiled paradise offers a unique blend of natural beauty and educational experiences, making it a must-visit destination.
Next, it's "LUNCH TIME." Delight in an incredible Caribbean BBQ showcasing fresh fish prepared in the traditional "Mayan Style" or Tik n Xic, where fresh fillets are marinated in secret Mayan spices and charcoal-broiled over native hardwood. The feast also includes charbroiled chicken, rice, vegetables, salad, potatoes, fruit, water, soft drinks, and beer!
After relaxing on the beach, we'll hop back on the fast boats and head to Isla Mujeres. You'll have about an hour to shop and explore. When you get back on the boat, you'll receive a special fun cocktail. On the way back to the marina, it's "PARTY TIME"! The bar will be open with rum, tequila, vodka, and the music will be turned up. Head to the upper dance deck and enjoy!
Language Offered
Additional Info
Cancellation Policy
Reviews
I did not book with Viator/Tripadvisor/OlMar Travel, I booked directly through my resort, At Villa Del Palmar Costa Mujeres at the concierge. Isla Contoy was excellent, very beautiful, juat as nice as Bacalar, or Moorea, or Bora Bora. Top Notch! Very clean. Staff on boat/catamaran all very nice.
What great expectations we had for the day. Pick up from hotel On Time 06.45:) Unfortunately B/Fast is at 07.00. So organised with Chef Night before, to grab Danish and a bit of fruit at 06.35, no such luck. Waiter insistent on B/Fast is 07.00 and NOT before, after 5 mins of back and forth left empty handed and relied on "All Night Bar" fridge (got 2 rather soft and partially soggy cheese and ham rolls and 2 rather sad bananas). Needless to say Waiter reported on return and Day did Not start well. Travel to Cancum disrupted by Large Lorry overturning and spilling load of Rock and Stones, Delay 35 mins. At least we had a giggle at motorbikes/scooters that had squeezed through returning (The wrong way) 10 mins later:) even the Mexican driver had a smile although its normal. Damien, our Guide for the day. was Brilliant from the outset. Hers French, married to a Mexican lady who is the spitting image of Cher (When she was 30) living and working in Cancum, Dive Master, Photographer, general all Round " Bon Oeuf". Loads of Info and safety brief to take in, Basically NO SUN Products at all during visit to Contoy (its an Eco Park) & Life Vest MUST be worn on the boat. Can give Chat in 6 Languages fluently:) Arrived at Marina for refreshments (Coffee, Tea, cake, water or juice) and a ciggy as this last opportunity for a smoke for 5Hrs (Not a prob). Boat left with us all wearing our Vests:). Intro to Boat crew. and we sped off with 4 Very large outboard engines at the back making it an exciting trip out:) Saw several Sea Turtles on way to Contay and overtook numerous "Lesser" crafts. Contoy is Beautiful, dominated by a rather tall Guard/Watch Tower. Beach is pristine, water clear and marine life abundant (if u don't like smaller shoal of fish swimming around you - DONT go in the water) :). Dont Pick up, |Touch or remove anything u will get Told Off. Lunch was simple but very tasty (Cooked by Crew) : fresh fish, Chicken, salad, rice and Taco Chips LOTS of it with Juice/water or Beer. Watched by local wild life. Back on the boat and onwards to Coral reef for snorkelling, Yay:) Warned about possible strong currents, so if not a strong swimmer don't do it, I'm PADI Trained and have done a LOT of snorkelling in my time. Arrived at Barrier Reef with Waves rolling over them and boat swaying in the current, issued life vest snorkels and masked, Dropped into Choppy waters, turned and followed our guide as instructed, Got 25 yds and had to turn back, the current was seriously strong :( during our stay on Reef 4 others turned back. On the return of Damien and the stalwarts who "saw it through", it was reported "There was not a lot to see, because of the strong winds and currents crashing around the reef" Only last week it was like a Mill Pond soooo Calm and an abundance of things to see, REALLY!!!! Onwards to Mujeres, Fast 15 min trip from Reef. Arrived at Jetty, told to remember which Jetty as there are 50 identical ones, Remember "The Black Pearl" Bar and u wont have a problem. The bar is 25yds wide and has 2 Jetties???? Hey Ho. Off to first bar for a deserved drink NO SUCH LUCK as it was "Election Day" and drinks only served if you Order food, We had just eaten an hour ago and were stuffed. So off to find another venue that did serve you, the Local Pharmacy which Not only Provides Cold drinks but also a variety of "UK Prescription Drugs" so i was informed by the helpful lady:) The place was Rammed and you could hardly move, so we found a shady area on the main street and watched the endless "Anti Terrorist" 4 x 4's Vehs, heavily armed with 5 up in back and 3 in front doing their patrols, 1 Hr of my life i will not be getting back. On return to "TBP" we are offered jetty 2 or 3:) We choose 2 and actually our boat which had gone to refuel came in on jetty 3, typically. There is an exit and and entry to Jetty 3, (NOT Marked i may add). we got to the boat and we are asked to go back along jetty for 5 mins as crew not ready, of course we comply and head back along the jetty The wrong way and are ushered off the jetty by some Officious bureaucrat with loads of gesticulations so we exited and re-entered jetty the correct way and 5 mins later were on our boat heading home. Disembark from Boat, quick Ciggy and toilet Break then on to Bus. Trip Back to hotel was shortened by Stories and Mobile Phone Photos from Damien, He has a great life on the Mexican Caribbean coast, as he says he could be elsewhere earning more money but have so much more stress. All the best for the future. That was it Left at 06.45 got back 17.30 Sadly only 1/3rd of the trip delivered, NOT due to anything Damien or crew did wrong but just down to Bad timing and weather conditions. At least it was hot and Lunch was really nice :)
Very friendly and professional ....we weren't served breakfast, but that's ok....I already ate 😋 perfect day!
The tour of Isla Contoy and Isla Mujeres was amazing! Isla Mujeres was a beautiful shopping island which I wish I could have spent more than 1 hour at. It was my first time snorkeling, so when we went snorkeling in the Ixlache Reef, I didn’t really like it. I couldn’t see many fish and the reef wasn’t as colorful as I imagined. Once we got to Isla Contoy, I was amazed. We ate a wonderful Mexican buffet and then had many hours of free time to relax at the beach and then do an optional hike of the island that was accessible to visitors. The water was the clearest water I had ever seen in my life. It was amazing and the water was very warm when I went in February. The sand on the beach wasn’t the best since there was a lot of seaweed, but the sand was soft nonetheless. The beach was closed off on two ends with a dock in the middle for the boats that arrive. There are little hermit crabs along with frigate birds everywhere on the island, it is so cool. For the hike, my guide showed us one of the lakes and brought us to the highest point on the island and the other shore of the island. Overall, my guides were amazing and I am so happy I did this tour!
The "uninhabited" Island of Contoy was a magical experience....the windy conditions meant that there was no snorkelling available for those who wished it, but the fish and turtle sightings, together with the frigate birds, brown pelicans, iguanas and "monster" hermit crabs, made it a memorable experience.... you could almost imagine you were "Robinson Crusoe"! We were well looked after every step of the way.....both on Contoy and also on Mujeres Thanks to all concerned!!
Perhaps insignificant but numerous discrepancies between the online description and our personal experience left us disappointed and uncomfortable. Start time advertised as 8:30 am but we got notified late the night before we'd be picked up at 7:30 am. The continental breakfast was a selection of yogurt, bananas, or a slice of bundt cake. The overview describes a "day (of) snorkeling along Isla Contoy's thriving coral reef" but the only snorkeling was a half hour excursion in the middle of the ocean during the boat trip between the two islands with low visibility, strong currents, and minimal sightings of any aquatic life. Snorkeling equipment was not made available while at either island. The itinerary was reversed. The what to expect section had detailed Isla Contoy first, with time to snorkel there, before the buffet lunch with an open bar, and then a final stop at Isla Mujeres. We went straight to Isla Mujeres where we had less than an hour to explore. Stopped between the two islands to snorkel in the middle of the ocean. Then were stuck for several hours at Isla Contoy while the boat crew made lunch, served with lemonade and water, and then lead a walking tour that had every participant covered in welts from mosquito bites. Considering sunscreen is not allowed at Isla Contoy, we would have preferred arriving there earlier in the day. And given mosquitos are abundant, there are no utilities, and minimal shade we would have greatly appreciated less time on Contoy and stopping at Mujeres afterwards where we would have had the opportunity to reapply sunscreen, purchase food more to our liking, and walk around without getting eaten alive. The 8 hour excursion took 12 hours door to door. We returned exhausted, famished, and uncomfortably itchy. While the islands were beautiful it just wasn't what we'd hoped for.
Most amazing trip to the islands. The staff were unbelievable who made this trip and coming back from Contoy with drinks and music was the best experience! Staff really make this trip. Would recommend to anyone
Fantastic experience! The guides were super helpful, knowledgeable and kept the drinks flowing. They made the entire experience very fun 😁Would highly recommend and already want to come back!
TUI said this was a 4-8 hour trip but we were out nearly 14 hours! 5-6 hours on a coach. Would not do this if in or south of Playa Del Carmen. An hour on Isla Mujures is pointless. The snorkelling was good but there’s much better. The highlight was the 3 hours on the totally unspoilt and uninhabited Isla Contoy.. this is just paradise. Denis, Carlos and the crew were amazing. Would do this again but only if staying in Cancun and ideally if it missed out Isla Mujures or more time allocated to this. Poor advice from TUI.
The trip was great both isla contoy and isla mujeres are beautiful places to go and have a wonderful time
Beautiful trip. The crew did great job. Snorkeling unfortunately wasn’t productive at all. I would love to have more information about islands during the trip and I would not call breakfast, breakfast (more like a fast snack). I enjoyed my time!
The staff is very nice. Isla Mujeres is beautiful but we didn’t get a chance to stay there very long. The day that we went to Isla controy it was windy so the water did not look as clear or calm there was a lot of mosquitoes on the island so it’s very good to bring repellent. The shuttle was a little late to pick us up after the tour and me and my family got a lot of mosquito bites in the parking lot. It’s a very good idea to bring repellent and a towel on the story. Wearing a hat is good but make sure it does not fly off of your head on the boat.
The trip to Isla Contoy was a great experience. I really don't understand the negative comments. The crew was amazing (especially the guide Moiseus), the program was well organized. We were provided by thé refreshing drinks (sorts, beer, cocktails) all day long. The breakfast and lunch were delicious : especially the lunch on Isla Contoy. We took a fish and were not disappointed. Isla Contoy is magical place, it is absolutely worth to go there. Also, i would like to tell you that the Covid mesures are very well respected. That was one of my best excursions si far
You spend a LOT of time on the boat getting to and from Isla Contoy - which would be great if you were on the lovely catamaran in the photo advertising this trip. But you aren’t. You are on a big, ugly, uncomfortable tourist boat (which is technically a catamaran) with hard plastic seats. Isla Contoy is beautiful, but for us not worth the long, uncomfortable ride. Lunch here was nice but nothing to write home about. Isla Mujeres is a TOTAL tourist trap now - if that’s your thing, you’ll love it, but it’s not our thing. We did have an amazing snack and drink on the beach though (on us, not included) once we worked out that “meandering the town” was really just fending off vendors selling the usual tourist crap. The Contoy Adventures team were awesome - THEY get five stars. Personable, entertaining, kept our margaritas full! Glad we did it. Wouldn’t do it again.
Not too happy with the service that I was provided. I booked this excursion about 2-3 weeks prior to our trip. The day before our excursion I was notified that Isla contoy was closed due to the pandemic is only open Monday, Wednesday, Friday. However they couldn’t have mentioned this when I booked it. I decided to take it since it was already last minute. Supposedly I’m going to be refunded with the remaining balance that’s what trip advisor stated in their email. Once we arrived to check in at Cancun by the warf we were charged an additional fee of $13 dollars per person I was unaware of this . In addition to this mishap the driver that picked us up and dropped us off was terrible. On the way back to our resort he refused to have his temp taken at the gate of our resort so he was denied access in. He opened the doors to his van and had us get off leaving us at the gate of our resort . Our hotel is about a mile to half a mile from the gate. I’ll think twice before booking with this company.
We were not told this was a high speed boat that would bounce and slam off the ocean waves. It has been a week and Im still in excruciating pain. Spoke with my back doctor and from all symptoms he is fearful I may need surgery (ruptured disc). Once arriving on the island we were told no snorkling (which was part of why we booked this overpriced trip). Also, while on this beautiful island, no sunblock. So we were there in the sun for many hours to burn. And no drinks on the beach. You must wait till lunch time and drink come or beer under the awning. We were given picnic benches but people moved our items and yelled/kicked us out of seats 2x and told us to sit elsewhere. So we then returned to the VERY over populated beach where 1/2 naked women flaunted around thinking it was their next playboy photoshoot opportunity. In a nutshell, we felt VERY disappointed and ripped off. We fell for the ad telling us it was an uninhabited peaceful tranquil island and we would be snorkeling off the 2nd largest reef in the world. None of that was true 😔 Wishing we would had taken pur usual catamaran trip and saved wasted $
This whole tour goes from 9.30am to 5.30pm. You start off with a little breakfast at the dock. They bring you out ablut 20 mins to snorkel. Be aware you need to be a decent swimmer as you have to swim quiet a bit back to the boat. I didnt snorkel but my husband did and said he saw some cool fish. Isla Conroy is about an hour on from there. The sail there was wonderful and the staff on this boat are extremely hard working and alot of fun. Once you get to the island you can do a walking tour that takes 20 mins which I totally recommend or you can chill on the beautiful sandy beach. Lunch is also provided which was also fantastic. After this you go to Isle Mujures.. this was not for us. It was a busy little tacky town. We found a really nice bar near the dock and got some cocktails and waited out the hour there. I would 100% recommend these guys. They are very professional and you will have an amazing time.
We brought our young adult kids and their significant others with us on vacation this year and I wanted to do something that had lots of adventure. This full day tour was an excellent value and worked perfectly - we enjoyed a beautiful ocean trip via catamaran, snorkled and saw some beautiful fish, explored Isla Controy and all of its amazing wildlife (including a crocodile siting!), spent some relaxing time in the crystal clear waters, enjoyed an amazingly tasty lunch with beer and water, headed to Isla Mujeres and drove a golf cart around the downtown area for an hour before doing a little shopping. Everyone found something to love and we made some great memories. Alex and his team were professional and fun!
We had a big group. The shuttle was 45 minutes late picking us up from our hotel. They showed up with a van with 12 seats for our group of 13 people. Halfway to the port, they pulled over in a sketchy neighborhood and had us transfer to another van. At least the second one had 14 seats. Once we got to the dock, they wanted to rush us through the “breakfast” since we were late even though the only reason we were late was the delayed pick up. The breakfast was really just a light snack. We should’ve eaten at our resort. The snorkeling was ok. The Isla Contoy was beautiful and our tour guide, Alex, was fabulous. Lunch was good. Isla Mujeres was pretty much just tourist shopping. The trip back from the dock to our hotel took over an hour. Pretty sure they could’ve set it up with a pick up closer to our hotel since we were right near a pier with a water shuttle to Isla Mujeres. Overall I think they need some work on the communication and coordination.
First of all I must say one thing, Alex and his team were very helpful and excellent. With whatever resources they had at their disposal, they performed very well. They handled the tour very well. The boat "Highlander" was super-fast. Ok this is where the good part ends. The pickup and drop-off service was good. However, due to the fact that we have to pick few more families on the way, there was no time to have so called “breakfast”. They are supposed to have a continental breakfast at the marina. The breakfast far from being continental. They are faking it. There were a few cookies, a bun cake and tea/coffee. All this was given to you. There are no fruits, bagels or donuts etc. Now comes the kicker, after this we have to do snorkeling, however this activity is like in the middle of the ocean. My kid who is a good swimmer could manage the currents and do something, but I’m not a swimmer I got completely overwhelmed with the concept of dropping the ocean and having to swim. Also from my daughter’s account she barely saw any fish. The concept of swimming in the ocean appealed to her more than seeing fish in the water. All this was done in a big hurry. After this we went to Isla Contoy. We landed on a jetty, and the beach where were placed is barely 500 meters long or so. That is only piece of land allowed by government for recreational use. There is not fresh water on the island. We cannot clean yourself. There are no beach chairs or anything. There is no shade, barely a few trees. Luckily for us weather was cloudy and windy so it helped. The food served is some salad, fish, chicken, some half prepared rice, couple of cookies (same ones served at the marina) as dessert and watermelon as fruit. The food gets prepared in an unhygienic place. Also there are crabs and iguanas to be worried about. But they do no harm humans. We spent quite a few hours on this beach. I got completely bored. After this we went to Isla Mujeres, this place has everything we need but guess what u have barely hour and half to go around. The irony of this whole tour is we spent max number of hours in a place without any facilities and very less time at a place where there are things to do. Bottom line is for close to $400/- it was not worth it. I will not recommend it. There is no point in spending time on Isla Contoy. There is nothing to do there except appreciate the fragile ecosystem.
I was picked up in Tulum so it was a very long and enjoyable day. The beach on Isla Contoy was a fantastic place for a swim. Birdlife was fascinating with hundreds of frigate birds circling overhead when we climbed the hill. On Isla Mujeres I found the backstreets with their historic buildings and street art. I avoided the shopping strip. Sea was too rough for snorkelling but it was still a worthwhile adventure. I appreciated the fact that the company separated the group into at least five languages. Another highlight - the lunch was delicious, with barbecue fish the star dish.
This is a very long day. We left our hotel at 7:50 and did not return until the 7:45 at night. One hour transport there and at least an hour transport back. The crew onboard were very friendly. The instructions and tour was mainly in Spanish. So if your Spanish is not proficient I would not book. The first island stop was very pretty. The lunch served was ok. They fed you sams club dessert and I didn’t feel that it was very authentic food. The second island was very crowded and very busy. As for the snorkeling it is in deep water. The reef was pretty but we saw very little fish. The current is VERY strong and you must be a good swimmer to snorkel. Definitely not for children or adults who are not good swimmers. You must follow the guide through the reef and weren’t allowed to swim about on your own. The crew on the boat were excellent and very helpful. The experience did not meet what my expectation was for the day.
Amazing island tour with such a great staff👍The food was also very good and tasty. My mom and I had a lot of fun. I recommend it for a 100%
We took a full day tour that stopped first at Isla Mujeres. That was for about an hour and we visited a lovely church there. From there you go to Isla Contoy. Just before arriving we did some very nice ocean snorkeling. The water is not too deep and we got to see a nice variety of fish and sea life. Once on Isla Contoy itself they took us to a lovely estuary, we climbed a tower for a lovely 360 degree view of the island, and then we had a fabulous meal served by the crew near the beach. The after meal beach time was spectacular and relaxing. I heartily recommend going to Isla Contoy if you would like a one day break from all the touristy activity!
Nice fast boat to take you to two islands and enjoy snorkeling off the boat along the trips. Calm and nice beaches w/ white fine sands. Tour personnels are very nice and attentive. Grilled chicken for lunch, along with other foods, was very tasty. If you are looking for a relaxing, a quite beach experience for a day, this day trip is for you. Thank you for the experience.
The trip was a FULL day! Got picked up at 8:20 a.m., dropped off just after 6 p.m. The trip to Isla Mujeres was quick, then on to snorkeling, where we saw a stingray and a sizable nurse shark! Our favorite part was visiting Isla Contoy. It is beautiful! Our guide, Miguel, was extremely knowledgeable about the plants and wildlife, and his tour was fascinating. Lunch was good and then we had an hour or two to lay in the crystal clear water on the beach. The boat ride back was relaxing and fun. The crew members were very friendly and accommodating. They pointed out some migrating sea turtles during the ride back. We also saw some dolphins jumping out of the water. We want to take our daughters on this same excursion the next time we are in Cancun.
Not being the best sailor in the world it wasn't our holiday trip I was most excited about But oh my gosh am I glad I went , The view from the tower was stunning ( we dived up while everyone went snorkelling and had the place to ourselves !)The water is crystal clear and the beach is beautiful they provided us with plenty to drink and lunch while we were there but remember you cannot take sunscreen or mosquito spray and use it on the island ! so cover up with light airy clothing and take a hat it was super hot !
Knowing where you are and how far you are from daily life and schedule the only thing is to enjoy water-world and beautiful beaches and sea.Swimming, diving, having boat tour or just sitting with friends and enjoying your drink, this is opportunity fo having a rest and very nice pictures and experience for memories
A quaint little island just a ferry ride away from the Hotel Zone (Ultra Mar from the 'point' or the Embarcadero). Grab a moped or golf cart, or just walk, from the ferry terminal to North Beach (one of the top 10 in the world!). Try Senor Frog's for souvenirs and any of the beachfront restaurants for pescado enterra - whole fried fish - with tortillas and salsa. Snorkeling is amazing - you'll see the 'usual' - parrot fish, tangs, etc., but every now and then a tuna, or even a juvenile billfish, will cruise by. Be sure to check out the underwater statues/sculpture garden. El Garrafon is great for zip lining and other adventures. One of our v e r y favorite places in all the world!!!
Thank you! Coming from the USA with our current politic issue; our family was a little hesitant and worried of being discriminated. But the staffs were friendly and inclusive. They made us feel welcomed!
<p>The guys that do the tour are great! They're really hospitable and make sure you always have a drink. The boat ride is pretty long at about 1-2 hours each way. The bird sanctuary was great, since we got to see some great wildlife up close. We saw hermit crabs by the lunch spot, an iguana about 2 feet away, the little jellyfish and the birds, of course. The lunch they cook is great! They have a buffet set up with fish and chicken. The beach on Isla Contoy is fantastic and pretty quiet since only 300 visitors are allowed each day. The guides split up for walking tours by your preferred language. That was great to get to walk around and learn more, especially after the long boat ride. The Isla Mujeres part was great too, since we were able to do some great shopping. We eventually found the Artisan District for better local crafts. You don't get too much time there, so maximize it accordingly. The boat itself is decent. It's not the nicest, but it's not terrible either. We liked the upstairs deck the most, which allowed the best 360 views. The crew does a great show at the end, which really deserves the tips they get. It's a better alternative than sleeping on the way back. They get people involved and dancing. I only wish it was a little nicer of a boat.</p>
<p>Isla contoy was amazing! Quiet, beautiful water to swim in.</p>
<p>Just perfect. Hightly reccomend it. Amazing waters.</p>
We agreed and paied for a drop off time at 16:45 but at the pick up time the guide refused to confirm this commitment. We had to change the plan at our own additional expenses and leave the group half way in order to make it by 16:45 back. Not reccomanded at all
<p>Alexes, Joseph, Diego and Christian did a wonderful, professional, yet fun snorkeling, island tour! Surf was high so we went to a more protective location. Visibility sos, a little shallow in one spot. Best fish lunch we had during our week stay in area!! Wish I remembered the spice Diego?!Thank u!</p>
<p>The water was quite rough the day we went out, so some people were sick - if you tend to get sea sick, take gravol before you go on this. Also, the snorkelling was not bad but we were rushed through the pre-defined route, and the people were running into each other because the some people were faster than others. A bit more space between groups and smaller groups maybe 5-6 would be better - less time on the beach and more time snorkelling! Also, becuase of the roughness of the water, it was quite cloudy -not the tours fault.... Then lunch was very good - especially the charcoal bbq'd chicken and fish. After the quite natural beauty of Contoy, the noisy commercialism of Isla Mujeres was a bit jarring - maybe even more so because it was carnival time and there was tons of loud music and people everywhere. I would have been happier to stay on Contoy for the whole day!</p>
<p>Very friendly staff on boat they were a lot of fun and kept the trip lively. Isla Contoy was beautiful and the tour guide was terrific his knowledge of the island and it's history was solid. Lunch was excellent and at one point we were the only people on the island. I did not enjoy Isla Mujeres very much it was a bit squalid and everyone wanted to pull you into their stores which for the most part were filled with junk that could have been made in China.</p>
<p>Beautiful reef to snorkel on. Very fun and engaging crew who kept things lively.</p>
<p>We enjoyed Isla Contoy, but shall never attend a tour with this provider ever again. We bought extras, including the souvenir photos that the tour provider charged an extortionate amount of money for 10 photos for 50 USD! and subsequently found out that another guest on the tour was charged significantly less, as they had haggled in Spanish. At the end of the tour, we were hassled twice by one of the members of the tour providers that we didn't tip enough, even though we had tipped 5 dollars each. I was told twice that I should have provided the 'green colour', i.e. at least 10 Euro, even though my partner and I had each already generously tipped AND bought their souvenir photos. Whether he was joking or not, it was extremely bad taste and offensive.</p>
<p>Truly amazing experience, I strongly recommend it! Make sure you book in advance as there are only 200 entry to the Island per day.</p>
<p>Given previous experience with other snorkeling adventures elsewhere in the Caribbean, I have to say that this trip was very disappointing. The whole trip started on a bad note when the ride included with the package never managed to show up nor did the tour company call us to inform us that they were late. We had to get the wonderful concierge at the JW Marriott help us contact the company and get things straightened out. Once there we were rushed to the boat since they were already late. Does this mean that we would have been left if we had not called them? There was only one snorkeling experience near Cancun about a 20 minute ride out from port where the water was so rough that unless you were a strong swimmer, the crew smartly and justly stated you should not go out to snorkel and that there were be another snorkeling experience once we got to Isla Contoy. However, that was misleading as well. The hour ride out to the island, albeit beautiful was rough. Once we got to island, we found out that the snorkeling experience was just free time to swim. However, even that was fine given that Isla Contoy was beautiful. However, what was annoying was cutting our time at Isla Contoy short to stop by Isla Mujeres. Maybe there are parts of Isla Mujeres that are beautiful but the part of the island our tour stopped was not pleasant nor entertaining, Our group with the majority of the boat sat and waited in the food court and wasting our vacation time wishing our boat would come back faster and sooner. The time as Isla Mujeres would have been better spent at Isla Contoy. However, the bright spot of trip was the crew. The crew made the trip tolerable and bearable. The two stars were earned purely by the crew on board the ship. As the land crew did nothing to even help us get back to our hotel helpful. I had to go searching for the driver that would take us back home since once we landed and got off the boat, it was pure chaos once again.</p>
<p>I LOVED Isla Contoy! Such a beautiful island with great wildlife. The snorkeling was so much fun. Saw tons of colorful reef fishes and huge corals. We also saw several sea turtles on the boat ride to the island. I didn't find Isla Mujeres nearly as exciting but time spent there was short. Excellent!</p>
<p>Staff was friendly, lunch was great. Could have been a bit longer, but we were happy overall.</p>
<p>We've had a fantastic time, the crew was very entertaining and the group was fun. <br/> Isla Contoy was absolutely beautiful, worth seeing and visiting. Lunch was very good and drinks plentiful. Could have done with another hour at Isla Mujeres so we could enjoy more time on the beach. Overall well worth it!</p>
<p>This tour was overpriced. Our weather was not perfect; it was drizzling and had been raining all day, so inside the boat was soaked-floors, tables, seats. There were lots of leaks from the ceiling -water was pouring in on the tables from ceiling leaks. We had rust water continuously dripping on ours</p>
<p>EXCELLENT right from the time we booked it online. Booking it was easy.The shuttle pick up and delivery back home was simple and on time. Very nice drivers! The tour itself was the highlight of our vacation. The crew who took us out were informative. personable, passionate about what they do and fun. My 16 year old an I have never snorkeled before. We are ok swimmers. We felt very safe out in the open sea with our guide. He assured that his group was safe and always with him. He also gave us pointers about snorkeling. Isla Contoy was INCREDIBLE!! We didn't want to leave! Lots of wildlife: on the boat ride there 2 dolphins swam around the boat. Once on the island we saw a stingray and many different kinds of tropical fish swimming in the beach area, many beautiful birds and a crocodile on the other side where the lagoon was. The crew cooked us a beautiful meal and we ate it in the picnic area amongst the iguanas and hermit crabs - SUPER COOL! After Isla Contoy, we headed to Isla Mujeres. It's a completely different island than Isla Contoy...busy with people and very commercialized. We enjoyed our time there but wished we were back at Isla Contoy. Christian, the photographer with the group, is very talented and we purchased the pics he took of us. The photos are among some of our favorites from the whole vacation. At the end of our trip we were upset to see very little tipping of the crew. These guys spent the entire day with us and worked their tails off the whole time. Please be sure to bring enough to tip 7-9 very passionate, hard working crew members. Also REMEMBER: Eco-friendly sunscreen. HIGHLY RECOMMEND THIS TRIP!!!!!!!!!</p>
<p>We couldn't say enough about the friendly staff who operated the boat, cooked the fabulous food and entertained us. we were picked up right on time at our hotel, after quite a few stops we arrived at a marina. It was a bit confusing there but we managed to get on the boat in plenty of time. It was very windy so the waters were very rough. The staff were very informative and let us know that we had to be good swimmers to get in the water to snorkel. I had trouble getting my mask to not leak, one of the guides gave me his which was much better. I have seen better fish other places, but we were still pleased with the entire experience. We loved the little island of Contoy. There wasn't enough time on the Isla Mujeres to do much except shop. I had been there before so this was not a big deal. The beverages they served alcohol were wonderful and better than my expensive resort served. Again the staff on board the boat were superb. They made the whole trip very memorable.</p>
<p>This trip was absolutely incredible! The tour guides were so friendly and entertaining, and made the trip a blast. We started off with the boat ride to the snorkel area - didn't see too much besides small fish and coral, but it was a fun experience nonetheless. Then off to Isla Contoy, which is beautiful! The water is so calm and the scenery is gorgeous. Our guides cooked us a delicious, fresh lunch including fish, chicken, rice, salad, fruit, and more. We got some time to relax on the beach, in addition to an optional walking tour of the island. After, we went to Isla Mujeres, where we had around an hour and a half of free time to explore, grab a bite to eat, shop, etc. It's mostly a touristy area. It was about an hour boat ride back, and everyone on the boat was having a great time! They were playing music, giving out drinks, and getting everyone involved. What also made this great was that they provided round trip transportation to and from our resort, which was so convenient and they were very well organized. I would just call the day before to confirm your hotel pick-up time for the morning. Isla Contoy was easily the highlight of the trip, and I would love to go back.</p>
<p>Positives: <br/> - The tour guide and crew were great! They are high energy and the check-in and check-out were fast and organized. <br/> - The shuttle services were there on time and the ride was about 45 minutes from my Resort. </p> <p>Negatives: <br/> - We travelled with a baby 14 months old, because based on the description it was suitable for infants 0 - 4, HOWEVER, the snorkeling is in open sea for 20 minutes and if you are with an infant you cannot snorkel. So we sat at the boat waiting for everybody to get done so we could proceed to Isla Contoy.<br/> - The boat ride was rough! It is over 1 hour from Cancun to Isla Contoy and my husband got sea sick and had to take Dramamine because we felt like we were in a roller coaster...boat swinging side-to-side and front-to-back. It was not the weather, because you can see at the pictures - it was a gorgeous 90 degree weather with breeze wind. <br/> - Once you arrive at Isla Contoy you have 2.5 hours to choose to do the trail takes 40 minutes, eat lunch food was not enough for everybody and enjoy the beach we were at the beach for less than 30 minutes. <br/> - From Isla Contoy to Isla Mujeres it takes another 1.15 hours to get there. Again, this time I got sea sick because the ride was so rough.<br/> - At isla mujeres you only have 1 hour...we were only able to go to 2 stores around the marina and come back. </p> <p>Overall, the staff and organization is great, but if you have the time do one island a day and it was definitely not suitable for children under the age of 3.</p>
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